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Horseshoe Black Hawk

3.0 star property

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Photo gallery for Horseshoe Black Hawk

Casino
Lounge
Lobby sitting area
Pillow-top beds, in-room safe, desk, blackout curtains
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
401 Main St, Black Hawk, CO, 80422
  • Monarch Casino Black Hawk
    ‪1 min walk‬
  • Ameristar Casino Black Hawk
    ‪7 min walk‬
  • The Gilpin Casino
    ‪12 min walk‬
  • Boulder, CO (WBU-Boulder Municipal)
    ‪62 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Luxury Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor spa tub

Ameristar Casino Resort Spa Black Hawk

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, (2560)
The price is CHF 124
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Ameristar Casino Resort Spa Black Hawk

About this property

Horseshoe Black Hawk

Hotel with 3 restaurants, a short walk to Ameristar Casino Black Hawk
3 restaurants, a casino and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Horseshoe Black Hawk offers 240 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Horseshoe Black Hawk. During your stay, you're just a quick walk from Ameristar Casino Black Hawk. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy American cuisine while dining at Brew Brothers
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Monarch Casino Black Hawk and 7 minutes on foot from Ameristar Casino Black Hawk
  • Pets welcome for a fee (restrictions apply)
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A casino, multilingual staff, and ski storage are also featured at the business-friendly Horseshoe Black Hawk. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Black Hawk hotel.

Brew Brothers – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Roxy's Restaurant & Bar – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Dash Cafe – This delicatessen serves lunch and dinner. Open daily.
Starbucks – On-site café. Open daily.
Taco Cantina – On-site family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew Brothers
  • Dash Cafe
  • Roxy's Restaurant & Bar
  • Starbucks
  • Taco Cantina

Things to do

  • 27 gaming tables
  • 900 slot machines
  • Casino (42,400 square feet of space)
  • Ski storage
  • Sportsbook

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 19.01 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Isle
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk
Isle Hotel
Isle Capri Black Hawk
Isle Hotel Black Hawk
Isle Hotel Black Hawk
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk Hotel
Isle Casino Hotel Black Hawk Black Hawk
Isle Capri Black Hawk
Isle Casino Hotel Black Hawk Hotel Black Hawk
Hotel Isle Of Capri
Isle Of Capri Hotel
Isle Of Capri Casino & Hotel
Horseshoe Black Hawk Hotel
Isle Casino Hotel Black Hawk
Horseshoe Black Hawk Black Hawk
Horseshoe Black Hawk Hotel Black Hawk

Horseshoe Black Hawk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First visit since Ceasar’s bought the property. I was amazed at the upgrades and improvements
Stayed 3 nights in Nov 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

todd

Stayed 1 night in Oct 2024

8/10 Good

Christina

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Kariann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Owen

Stayed 1 night in Oct 2024

6/10 Okay

Jose

Travelled with partner
Random people asking to use your room key to go up the elevators. No room service after 3 night stay. Door to bathroom would not close. Phone was not working. No Gym. No free breakfast for as much as they charge. Room was nice and spacious. 2nd time staying here, next time I will stay somewhere else.
Stayed 3 nights in Nov 2024

4/10 Poor

brianna

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would have to admit horseshoe is definitely 2nd best to monarch. Got checked in early and paid the fee. Got to our room and the keys didn’t work. Had to spend extra time going to the desk waiting for new keys to work. The water pressure in the room is absolutely nonexistent. Good luck cleaning up. The room service. Also nonexistent. Got told when we checked in to call if we need anything extra because there was 4 adults in 1 room. Called. Got told to come to the desk to get more towels. What’s the point of room service or even saying to call for extra when you could’ve just gave us extra to begin with instead of making an extra trip. I would say it did smell good in the hotel and was relatively clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beds are “short sheeted.” They make the beds such that the blanket and sheets stop about 16 inches from the top of the bed. I slept with my shoulders and chest uncovered all night. No spare blankets in the closet… and we couldn’t find the thermostat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Gerald

Travelled with group
Disliked: Staff & service, property conditions & facilities
When I checked in. Within 5 minutes I tried to use the toilet and it wouldn’t flush. I call the front desk and by the time someone came I tried to fix it myself. 10 minutes later it still wasn’t fixed so I let the maintenance man come and he said it was fixed. Later that night after shift change another maintenance person came and replaced the handle and lo and behold it still wasn’t fixed. They only offered to return the resort fees. I believe I was entitled to way more than that!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely Remodeled
Stayed 1 night in Oct 2024

8/10 Good

Rachel R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior Suite
Check in was quick easy and fast. We had plenty of room for friends to hang out before gambling. The shower was impressive, felt like a sauna while enjoying the seat. Pillows were soft and bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda, Cedaredge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Easy check in.
Stayed 2 nights in Nov 2024

8/10 Good

Claudio

Liked: Property conditions & facilities
Not bad. A bit outdated
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
We had a bladt
Stayed 1 night in Sep 2024

6/10 Okay

Regina

Liked: Amenities
It was OK
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
First off, thanks George at the front desk, he helped Maria take care of our request for a king bed and made sure we were satisfied!!! Also, we stayed least week for one day, and an employee whowas cleaning, I wish I had his name, helped us with directions and helped my wife with her bags. The staff and the facilities and the cleanliness have all been great. Your elevators for the parking are very dated, this is our first impression, but the experience in the hotel and casino were super!
Stayed 1 night in Oct 2024

2/10 Terrible

Troy

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Not mad, just disappointed.
It was ridiculously hot in the halls and in the room. We set the ac to 69 and it had to be at least 80. We could not sleep and friends had rooms on other floors with the same problem. Then the power went out and the pitboss did not handle that legally or cordially. I have been to the property many times of there years, dating back to it being the isle and I’d never been treated so poorly or miserable. I don’t like to complain or stir things up but it was disappointing and there was no attempt to set thing right. Power outage and HVAC problems can be out of the control of any employee, but how they are handled and compensated for are 100% in their control to make it right.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay all around. Would have liked better liquor comped when gambling like some of the surrounding properties offer.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Got food poisoning from brew brothers I ordered my burger well done and got rare as they could serve a hot patty. Honestly this was ruined my beginning of my 10 day stay. Humiliated by the staff and their rude comments. I honestly never thought I would of had such a horrible experience. I just wanted to spend my recent winnings of 17k in peace. I was well know and respected by staff members but after this experience I'm never going to return to horseshoe casino.
Stayed 2 nights in Sep 2024