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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, pool loungers
Sauna, steam room, body treatments, hot stone massages, Swedish massages
Bar (on property)
Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Ski and Snowboard Centre
    1 min walk
  • Robinswood Hill Country Park
    5 min walk
  • Gloucester Quays
    6 min drive
  • Gloucester (GLO-Gloucestershire)
    26 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

  • Sleeps 6
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Gloucester-Cheltenham, an IHG Hotel

Pool
Hot tub
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (344)
The price is CHF 87
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Gloucester-Cheltenham, an IHG Hotel

About this property

Gloucester Robinswood Hotel, BW Signature Collection

Hotel in Gloucester with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Gloucester Robinswood Hotel, BW Signature Collection. During your stay, you're just a quick walk from Gloucester Ski and Snowboard Centre. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, facials or detox wraps at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Gloucester Ski and Snowboard Centre and 5 minutes on foot from Robinswood Hill Country Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Gloucester Robinswood Hotel, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at the business-friendly Gloucester Robinswood Hotel, BW Signature Collection. For a fee, parking is available.

This 4-star Gloucester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:30 AM.
Brasserie Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Wine Bar – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 21 2024 to December 21 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 280 out of 1000 reviews" "
Rating 8 - Good. 395 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

gagandeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s a clean hotel and convenient spa. Everything is was fine nothing great had dinner at restaurant food was mediocre and service was bad. Had to ask after 20 minutes if someone can at least take drinks order. Then again have to call to clear table after waiting for 15 minutes. Breakfast is full English but ingredients were cheap quality especially beans and sausages. So over all mediocre experience.
Stayed 1 night in Sep 2024

8/10 Good

saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Nice place I would stay here again
Lovely pool Unfortunately we had to pay for parking
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Saroj

Travelled with partner
Liked: Staff & service, property conditions & facilities
I thoroughly enjoyed our stay. Everyone was lovely. I would have given it 10/10 but what let it down was the shower room which had not been cleaned. My stay was from 31st Aug to 1st Sept. I used the facilities on the morning of 31st and then again on the 1st. In the big shower cubicle the plug hole was full of hair and an electic band bthe other smaller cubicles were only slightly better. Its a shame but overall l9vely. I would definitely visit again but let staff know about any issues while i am at the hotel xx
Stayed 1 night in Aug 2024

4/10 Poor

Roy

Liked: Cleanliness
Disliked: Staff & service
The front desk didnt seem able to access our reservation or restaurant booking. They didnt make us aware of the parking requirements. We asked for menus, they came with no prices. We ended up eating somewhere else.
Stayed 2 nights in Aug 2024

10/10 Excellent

JO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Room was bigger than we expected for a standard, with a king bed. The food was excellent on Sunday night. Will stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Weekend Bank Holiday Get Away...
We had an amazing time and the customer service was really on point. The staff member at breakfast was very funny and friendly. She made our breakfast time fun. The gym, steam room, sauna and pool were great to be able to use. Overall experience was really good. The only recommendation is to sort out the parking. Having to pay for parking as a guest is quite ridiculous.
Stayed 1 night in Aug 2024

8/10 Good

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

william

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice very good but needs air con
Stayed 5 nights in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Greg

Stayed 1 night in Jul 2024

2/10 Terrible

Greg

Stayed 1 night in Jul 2024

4/10 Poor

Angelo

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verity

Liked: Staff & service
Last minute cancelled stay 😢
Sadly never got to see my room, I had a phone call to cancel at 17:30pm on the evening I was due. They said they had tried to call me earlier but there were no missed calls or messages 😢. However they did resolve the issue eventually, did take quite a lot of stressful time waiting to hear, by booking me into a hotel relatively close. Which was lovely, staff could not have been more delightful and worked out well as my dogs had a field to run in behind the hotel. So a big shout out to the Cheltenham Chase Hotel, I even had a complementary drink for the inconvenience. Robinson picked up the difference in charge.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of air conditioning spoilt a good trip
Stayed 4 nights in Jul 2024

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Gavin

Stayed 3 nights in Jul 2024

10/10 Excellent

Redwanul

Stayed 1 night in Jul 2024

4/10 Poor

Adil

Stayed 3 nights in Jul 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff but not recommended for young families
I recieved many emails from the hotel asking me ablut upgrades etc snd yet the email didnt recieve the request made on booking nor my email on here to request a cot. When we arrived the cot wasnt put up and the hotel put us in a room which aas down 2 floghts of stairs with no lift. Great when havjng to wrestle a tired/sleeping infant at 10pm. The room was not soound proof and we heard the comings and goings of anyone who came alone the corridor. Breakfast was alright and the staff werre friendly but it was not the place to stay with a small child due to noise and no cot. The room was not very clean, the bathroom had hairs in it which weren't ours. Carpets filthy.
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Stayed 1 night in Jul 2024

4/10 Poor

Ian

Stayed 1 night in Jul 2024