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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets
BBQ/picnic Area
Exterior
Desk, blackout curtains, iron/ironing board, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Laundry
  • Free WiFi

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Golf and Country Club
    ‪8 min drive‬
  • Warner Bros. Movie World
    ‪11 min drive‬
  • Sanctuary Cove Marina
    ‪12 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪53 min drive‬

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets

Marina Harbour View 2 Beds with Balcony

  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hope Harbour Hotel

Riverfront hotel with 2 outdoor pools and golf course
2 outdoor pools, a golf course and a restaurant are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with an iron/ironing board and blackout curtains. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness centre.
Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Dreamworld. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a golf course and a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, Golf course, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 231 out of 784 reviews
Rating 8 - Good. 177 out of 784 reviews
Rating 6 - Okay. 130 out of 784 reviews
Rating 4 - Poor. 103 out of 784 reviews
Rating 2 - Terrible. 143 out of 784 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Krystal

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
The shower had all mold on the inside of shower witch does come off as I half cleaned it so assuming showers weren’t cleaned between guest and also last quest used body wash bottle ect in shower
Stayed 1 night in Dec 2024

6/10 Okay

Albert

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The shower at the bottom in the frame was filthy.RM 3016 The young lad on reception was brilliant came up & fixed our tv & called us a taxi it was no trouble at all just brilliant,
Stayed 1 night in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again. Value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Liked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Albert

Stayed 1 night in Nov 2024

8/10 Good

Albert

Liked: Room comfort
No notifications or warnings in regards to a water systems turned off
Stayed 1 night in Nov 2024

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy registration but not given access codes to wifi.
Stayed 1 night in Nov 2024

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Warren

Disliked: Property conditions & facilities
My wife has difficulty walking, yet they placed us in the furthest room possible. The door to access the apartment would not work, which meant walking back and forth from the apartment to reception several times. Not very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

2/10 Terrible

Beau

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in to our room to find that not only had the toilet not been cleaned from the previous guests and had been left in a disgusting state, but it was blocked. Dirty towels on the bed, run down facilities and staff who either couldn't care less, or weren't bright enough to. I could not recommend anyone stay at this property based on my experience.
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very underwhelmed by reception staff. Young man was sitting down to behind counter with two laptops open and his backpack scattered across the desk. Didn’t stand to greet me. No smile. Had to tell him my name twice because he forgot it due to talking to another guest while he was checking me in. He didn’t give clear instructions on where room was or where to park. It definitely was an effort for him to be there and he couldn’t be bothered. When we brought bags in, he didn’t redirect us to our rooms when we went the wrong direction. Just sat behind counter watching. Room was perfect. Clean and tidy, beds comfortable. Hats off to housekeeping. Management should note that the bathroom sink was cracked in a couple of places. Could break off given enough force.
Stayed 1 night in Nov 2024

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean & well priced. Lack of curtains (sheers only) made for a restless sleep & early wake up and no privacy.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and had a great view from my room.
Stayed 1 night in Nov 2024

2/10 Terrible

Zoe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very overpriced and disappointing
Receptionist unhelpful, food was awful meals came out 15 minutes apart one meal didn’t come out. Won’t be back
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We arrived to a lovely reception area, but once we walked to our room & opened the door the smell of the old carpet was sickening. Not to mention the mould all over the shower, rubbish bin not emptied from previous guests, old cake of soap left on the shower floor, rubbish on balcony. A very run down resort which is a shame because its location is beautiful.
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 1 night in Nov 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an easy over night place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a last minute deal. Thanks for accommodating!
Stayed 1 night in Nov 2024

6/10 Okay

Shane

Stayed 2 nights in Nov 2024

6/10 Okay

Jim

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The view was nice, however the service was very slow and unprofessional. Room had minimal facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Habib

Liked: Cleanliness, amenities, property conditions & facilities
No toaster in room no garbage bin.
Stayed 3 nights in Nov 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024