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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Studio Family | Terrace/patio
Interior entrance
Property entrance
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Pacific Fair Shopping Centre
    18 min walk
  • Dracula's Cabaret
    2 min drive
  • Nobby Beach
    3 min drive
  • Surfers Paradise, QLD (SFP)
    7 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Accessible Studio King

Accessible Studio King | In-room safe, desk, soundproofing, iron/ironing board

Accessible Studio King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio Suite

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Family Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family | In-room safe, desk, soundproofing, iron/ironing board

Studio Family

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

Studio King | In-room safe, desk, soundproofing, iron/ironing board

Studio King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Family Spa

Studio Family Spa | In-room safe, desk, soundproofing, iron/ironing board

Studio Family Spa

  • 46 sq m
  • Sleeps 4
  • 2 King Beds

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Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is CHF 231
for 1 night
includes taxes & fees
9 Jan - 10 Jan
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About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel with free breakfast, near Gold Coast Convention and Exhibition Centre
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and an arcade/games room are on-site.
Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes desks. 50-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Mermaid Waters Hotel by Nightcap Plus gets high marks from our customers. During your stay, you'll be within walking distance of Pacific Fair Shopping Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the breakfast and the convenient parking
  • Just a 3-minute drive from The Star Gold Coast and a few minutes from The Oasis
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Mermaid Waters Hotel by Nightcap Plus. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Brasserie – This family restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 12 September 2024 to 6 December 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Lobby
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews" "
Rating 8 - Good. 372 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Comfortable beds, very clean.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Nice place
Our stay was fantastic, the location was great, and the food was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, good breakfast and free beer when we arrived after a long journey, highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was spacious,
Stayed 2 nights in Sep 2024

10/10 Excellent

Manik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property not too far from the beach! Breakky was really good too!
Stayed 4 nights in Apr 2024

10/10 Excellent

LYN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location, good parking, great room and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 4 nights in Aug 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being able to park and not have to go anywhere
Stayed 2 nights in Aug 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, neat and tidy Although service in the steakhouse was poor for lunch
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Check in was effortless. Offered a free drink voucher for the bar plus free buffet breakfast. The breakfast was OK but it was free. Room was nicely appointed and clean. Overall a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfortable, facilities great, location was perfect and the breakfast was fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Gwenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was on site or close.
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel complex is easy to find, close to amenities and the coastal holiday experience. Is family convenient with good restaurant facilities. Is economical and excellent value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Kylista S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
One bedroom apartment was great,liked the cleanliness. Outstanding breakfast
Stayed 1 night in Aug 2024

8/10 Good

Janice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and parking
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.. The room was clean and tidy.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything all in one!
Amazing hotel. Thomas at reception was very helpful. Room was spacious, quiet, clean and well appointed. Lovely pool area and the buffet breakfast was outstanding. Enjoyed an evening meal and drinks in the restaurant. A great hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenna, Casino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was really good. The beds were super soft which I loved. Pacific Fair was close. Secure parking for no charge. Friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024