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Sandcastles on the Broadwater

3.5 star property

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Photo gallery for Sandcastles on the Broadwater

Dock
Individually decorated, individually furnished, desk, iron/ironing board
Exterior
3 Bedroom Spa Apartment | Jetted bathtub
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Washer
  • Barbecue grill

Explore the area

Map
392-398 Marine Parade, Labrador, QLD, 4215
  • Harbour Town
    ‪3 min drive‬
  • Broadwater Parklands
    ‪3 min drive‬
  • Sea World
    ‪8 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪44 min drive‬

Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

  • 98 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room | Flat-screen TV, DVD player

2 Bedroom Apartment

  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

  • 130 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

  • 142 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for Two Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Two Bedroom Spa Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

Two Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Three Bedroom Spa Apartment

  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Southport-1 Bedroom Apt @ Blue Water Bay

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  • 1 Queen Bed

Southport-2 Bedroom Apt @ Blue Water Bay

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  • 2 Single Beds and 1 Queen Bed

Southport-2 Bedroom Apt Ground Floor @ Blue Water Bay

  • Sleeps 4
  • 1 Queen Bed

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About this property

Sandcastles on the Broadwater

Family-friendly aparthotel with fitness centre and outdoor pool
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and an arcade/games room are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a coffee/tea maker, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Housekeeping is available on request.
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sandcastles on the Broadwater. During your stay, you're just a quick walk from Ian Dipple Lagoon. Free WiFi in public areas, free self-parking and an outdoor pool are available. This comfortable aparthotel has 25 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from The Star Gold Coast
Sandcastles on the Broadwater offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Sandcastles on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 6.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 6.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 500 MB per room, per stay.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Sandcastles on the Broadwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 513 reviews
Rating 8 - Good. 210 out of 513 reviews
Rating 6 - Okay. 56 out of 513 reviews
Rating 4 - Poor. 20 out of 513 reviews
Rating 2 - Terrible. 7 out of 513 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Stayed 6 nights in Nov 2024

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Stayed 9 nights in Oct 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this place.
Stayed 2 nights in Oct 2024

4/10 Poor

Samrat

Disliked: Cleanliness, property conditions & facilities
Property old, tired and lacked storage of clothing and luggage. Cleanliness and maintenance does not match the price. No lifts from carpark to apartment. We requested an apartment with less flight of stairs but did not get one.
Stayed 5 nights in Sep 2024

8/10 Good

Cortney

Travelled with family and small children
Liked: Amenities
Sandcastles Apartments are great for a family holiday. The pool is amazing, the grounds are well kept, the ladies on reception are fantastic and the location is good if you want to be out of the hustle and bustle of Surfers but close enough to everything. I would stay here again but I would request a different apartment. We had a ground floor apartment right on the main road and it was very noisy, especially cars taking off from the traffic lights late at night right outside our bedroom. The apartment was also in need of some refurbishments and repairs. We did get this apartment at a great price for the week so that may have been taken into account and I would say that the value outweighed the negatives. All in all, great stay on the Gold Coast! Thank You!
Stayed 7 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Madeline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time with my family in the 3 bedroom spa apartment was very spacious and comfortable for a 5 day getaway very close to the shops and dining areas great location. Beautiful pool and bbq area aswell. Lady at the reception was veey helpful also and accomidating with late check in. Thank you
Stayed 5 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024

4/10 Poor

gary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked at Sandcastles on the Broadwater as it was close to where my daughter lived. Lovely clean units that have aged a little, but suited our purpose as we needed the three bedroom. However it doesn’t have an elevator and if coming up from the garage where your car is parked, it’s four flights of stairs. Doesn’t sound like much, but it is when lugging up your bags. Also no rubbish chute. So the same when you have to removed all of your rubbish throughout your stay. The only other thing is the traffic noise, at times it can be very loud. Other than that, staff are lovely, you can hire beach towels that save you packing one and it’s located in a good area. It’s close to supermarkets, pubs, cafes and Harbour town is about a five minute drive for all your shopping needs.
Stayed 7 nights in Jul 2024

8/10 Good

Vicky

Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great for families, pool was awesome, loved the walk to the beach, coffee shops and restaurants nearby were excellent. Fantastic customer service. We will be back!
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalyan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything its in central location for all amenities
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, room comfort
What you would expect for the money.
This was an older complex , showing some signs of tiredness. Having said that it is in a good location with easy access to parking and to the unit. The unit has everything you need for a comfortable stay. The only thing that needs attention is the beds as the mattresses are probably a little over their use by. We would stay here again as it is good value.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 2 nights in Jun 2024

4/10 Poor

Na, Brisbane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, happy to help. Easy access with great views. Well equipped apartment that was nice and clean.
Stayed 5 nights in May 2024

8/10 Good

Carmel

Travelled with family
Liked: Cleanliness, amenities
Convenient, self contained, good secure parking, close to shopping centres and gold coast attractions. Air conditioning needs cleaning. Update cookware.
Stayed 8 nights in Apr 2024

8/10 Good

dean mark

Stayed 6 nights in Mar 2024

8/10 Good

Michelle Iris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were so excited to arrive at our accommodation for our little Adventure, we were super happy to check in earlier than expected so made the day so much more pleasant. The complex is so close for the theme parks and harbour town. The beach is opposite which the kids loved for their morning walks, the apartment was roomy and a large kitchen, and two great verandahs. Parking was safe underground and access to all amenities was easy, and you get a good workout with the stairs.
Stayed 7 nights in Mar 2024

8/10 Good

sabrina

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Unit needs work. But resort is great!
Stayed 2 nights in Feb 2024