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The Langham, Gold Coast and Jewel Residences

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, pool loungers
Property amenity
One Bedroom Ocean Residence | Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Ballroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Parking available
  • Room service

Explore the area

Map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    3 min walk
  • SkyPoint Observation Deck
    15 min walk
  • Surfers Paradise Beach
    16 min walk
  • Surfers Paradise, QLD (SFP)
    7 min drive

Room options

View all photos for One Bedroom Hinterland Residence

55-inch flat-screen TV with digital channels, TV, pay films

One Bedroom Hinterland Residence

  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Ocean Suite

Executive Ocean Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Ocean Suite

  • 91 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Skyline Ocean King

Deluxe Skyline Ocean King | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Skyline Ocean King

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Ocean Suite

Junior Ocean Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Ocean Suite

  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Ocean King Accessible

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Ocean King

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Twin

Deluxe Ocean Twin | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Ocean Twin

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Hinterland View King

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Hinterland View King

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Twin

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior King Accessible

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior King

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Skyline Ocean King Residence

55-inch flat-screen TV with digital channels, TV, pay films

Two Bedroom Skyline Ocean King Residence

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Skyline Ocean Residence

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Bedroom Skyline Ocean Residence

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Ocean Residence

Beach/ocean view

Two Bedroom Ocean Residence

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Skyline Hinterland Residence

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Skyline Hinterland Residence

  • 68 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean Residence

One Bedroom Ocean Residence | Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Ocean Residence

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

JW Marriott Gold Coast Resort & Spa

Pool
Hot tub
Spa
Waterslide
4.6 out of 5, Wonderful, (1000)
The price is CHF 650
for 1 night
includes taxes & fees
1 Jan - 2 Jan
JW Marriott Gold Coast Resort & Spa

About this property

The Langham, Gold Coast and Jewel Residences

Stylish beach retreat with outdoor pool
Catch some rays at the nearby beach or spend the day relaxing at The Langham, Gold Coast and Jewel Residences's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay-per-view films.

Bathrooms include dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chuan Spa has 8 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
The Langham, Gold Coast and Jewel Residences's great location gets high marks from our customers. During your stay, you're just a quick walk from Broadbeach Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at Chuan Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Just a 2-minute drive from Surfers Paradise Beach and a few minutes from Cavill Avenue
The Langham, Gold Coast and Jewel Residences offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi.

A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury The Langham, Gold Coast and Jewel Residences. For a fee, parking is available.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Akoya – On-site buffet restaurant.
Lobby Bar – This bar only serves light fare. Open daily.
Tang Court – On-site fine-dining restaurant. Open daily.
Coral Moon – On-site bar. Open daily.
26 and Sunny – On-site café. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 for adults and AUD 29.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 26 and Sunny
  • Akoya
  • Coral Moon
  • Lobby Bar
  • Tang Court

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Direct access to the beach
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 49 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 59 for adults and from AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

The Langham, Gold Coast and Jewel Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 362 out of 463 reviews" "
Rating 8 - Good. 62 out of 463 reviews" "
Rating 6 - Okay. 21 out of 463 reviews" "
Rating 4 - Poor. 13 out of 463 reviews" "
Rating 2 - Terrible. 5 out of 463 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosamaria

Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Organised for anniversary chocolates and staff went way and beyond absolutely top notch service will never stay anywhere else when I’m at Gold Coast
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay in every way, beautiful views of the sea and fantastic decor and service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residences are fitted out beautifully and are very calm and peaceful. All fittings and appointments are of a high quality and the storage is excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room itself was lovely, however, for the price you pay it felt all a bit off. The pool is far too small and felt like a big 4 caravan park with kids diving and doing bomb dives off all of the podiums. There should have absolutely been an adults only pool also. The pool is a wind tunnel and good luck getting a spot! As it was a special occasion I ordered some things to the room for our arrival…it was wrong. Instead of crediting us after the stay they just took $10 off. These things are small but when we laid $1200 for one night you expect better. Staff also were not amazing. Room service was so so. Not worth the $55 per dish. Would definitely go to the Sheraton next time, as at least the pool is spacious and kids can be kids without splashing water on peoples belongings. Staff service at the pool bar was pretty bad too.
Stayed 1 night in Aug 2024

10/10 Excellent

Morgan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, great (and super speedy) service. We ordered room service for our 9yo son and Alice who delivered it put so much care into setting it all up nicely for him, complete with flowers and after dinner mints. We were blown away. It was a very sweet and memorable moment!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jameel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service and facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a 5 star hotel :)
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room with Great Ocean Views
Wonderful stay. The staff were superb from check-in to check out. We booked a 2br apartment in the Jewel Residences, ideal for a family of 4. The apartment was located on the 35th floor with incredible views of the beach when in the kitchen, lounge, dining area. The master bedroom, with its own balcony, faced west towards the hinterland, so it was nice for afternoon sun. The hotel is a ~15-20min walk from Surfers Paradise, but easy enough to get an Uber or jump on the tram, which is ~200m walk from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building, beautiful rooms and surroundings and definitely has the potential to be a true 5 star luxury hotel. It has everything it needs to succeed just needs stricter management knowing what their staff are like and what level of hospitality they are providing. A few staff members let the rest of the team down
Stayed 1 night in Aug 2024

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, stay here evry time we are in Qld, staf and facilities are amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Woo il

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved this hotel. It was stunningly beautiful, clean, safe and relaxing. Great bar to meet friends, excellent food choices, comfortable room, loved the amenities. Cant wait to come back
Stayed 2 nights in Jul 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgia

Stayed 2 nights in Jul 2024

10/10 Excellent

Enda

Stayed 4 nights in Jul 2024

10/10 Excellent

Aidan

Stayed 2 nights in Jul 2024

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in Jul 2024

10/10 Excellent

Lubna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. This place is so gorgeous. The buildings, the interior designs, the look, the staff and service, the food etc. This was my first time and i will definitely be coming back. By far, the best place ive ever stayed at.
Stayed 3 nights in Jul 2024

4/10 Poor

Joanne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a power problem. Every half hour our electricity would cut our. This caused the curtains to close and it became pitch black. We would need our phone torch to find the main switch and turn back on. We reported it three times although nothing was done. They kept saying to reposition our power card. Then they said we will get a power engineer to look into it. That never happened. It was like we were staying in a third world country that had power problems.
Stayed 2 nights in Jul 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very good, though some aspects could be improved (more than on chair on the balcony would be good, the TV in the main bedroom sitting on a stand on the floor was a bit 1990's and room only serviced ever second day) Minor things but when you are paying a premium price
Stayed 2 nights in Jul 2024