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Tropicana Motel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tropicana Motel

Beach nearby
Beach nearby
Shopping centre
BBQ/picnic Area
Triple Room | Iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪4 min walk‬
  • Kurrawa Beach
    ‪7 min walk‬
  • Dracula's Cabaret
    ‪8 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪6 min drive‬

Room options

View all photos for Queen Motel Suite

Queen Motel Suite | Iron/ironing board, free WiFi, bed sheets

Queen Motel Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for House

House | Living area | 40-inch LED TV with digital channels

House

  • 160 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom

  • 53 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Loft

Loft | Living area | 40-inch LED TV with digital channels

Loft

  • 140 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double

Family Double | Iron/ironing board, free WiFi, bed sheets

Family Double

  • 48 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

About this property

Tropicana Motel

Motel with an outdoor pool, near The Star Gold Coast
An outdoor pool, a snack bar/deli and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 air-conditioned accommodations with a hairdryer and an iron/ironing board. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Tropicana Motel. During your stay, you're just a quick walk from Pacific Fair Shopping Centre. Features include free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 1-minute drive from The Star Gold Coast and 6 minutes from Cavill Avenue
There's a snack bar/deli on site. WiFi is free in public spaces. Tropicana Motel also features an outdoor pool and express check-out.

Smoking is allowed in designated areas at this 3.5-star Gold Coast motel.

Languages

Chinese (Cantonese), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 7:00 PM and 7:00 AM.
Property Registration Number 98 612 823 515

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Tropicana Motel.

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 669 reviews" "
Rating 8 - Good. 242 out of 669 reviews" "
Rating 6 - Okay. 71 out of 669 reviews" "
Rating 4 - Poor. 23 out of 669 reviews" "
Rating 2 - Terrible. 32 out of 669 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sue

The service was terrible and the mangers were unreasonable .
Stayed 1 night in Oct 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Close to venue
Stayed 1 night in Oct 2024

6/10 Okay

Terry

Disliked: Staff & service, property conditions & facilities
Nope
Stayed 4 nights in Sep 2024

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an overnight stay, it suited our purposes very well! Only downfall was the roadworks that limited parking spaces, but that really couldn’t be helped.
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Construction work going on all around the hotel, noisy until midnight then starts up again at 7am. We were offered ear plugs upon check-in, now i know why. Stayed there bc it was cheap but wouldn't stay there again. Pool is not like it is in pictures. Very outdated place.
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Travelled with family and small children
Disliked: Property conditions & facilities
On going tram works out front. Fortunately no real noise. Standard motel of this area, not modernized, but still clean and serves the function.
Stayed 1 night in Oct 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Iris

Disliked: Amenities, property conditions & facilities
I didn't like all the rust on fridge door and bathroom chrome on wash basin, and no shelf space in bathroom also the fan was noisy. The air conditioner needed cleaning.
Stayed 11 nights in Sep 2024

8/10 Good

Kelly

Stayed 1 night in Sep 2024

2/10 Terrible

Charlotte

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. Layers of filth and dust on every surface. Coffee stains which simply needed a wipe up were present on the bedside tables which means they don’t clean between guests. It was disgusting.
Stayed 1 night in Sep 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 1 night in Sep 2024

6/10 Okay

Krystina

Travelled with family
Disliked: Cleanliness, staff & service
Was ok for the price. Blinds dusty, moved the side table and there was dust/dirt and an old sock under. Hair and dirt in corner of bathroom & mold in shower needs cleaning. The beds were good with lots of pillows. Good to have a microwave, kettle, toaster and fridge with a big bench. Good location, short walk to tram and restaurants. Lots of roadworks out front and up the street. This is a good spot if you are going out and need a place to sleep no frills.
Stayed 2 nights in Sep 2024

6/10 Okay

Tammy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lots of council work and development going on, council road work at front door went on all night. Building was old and needed a refurbishment. Inside was clean and tidy. Couldn’t connect to their wifi. Other patrons were friendly. Bit overpriced IMO
Stayed 1 night in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
It was fine for the price and close to the beach and other attractions. It was just a very windy night when we were there, and the door and windows rattled all night.
Stayed 1 night in Sep 2024

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: construction next door, won't be able to sleep at night, the whole buidling shaked and continued for hours. Room itself is very dirty, spiderweb, rusty and dirty bed and towels. Pros: If you don't mind the noise and the dirtiness, it is very close to Pacific Fair, maybe 7 to 10 mins walk.
Stayed 4 nights in Sep 2024

4/10 Poor

Amy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Above
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

6/10 Okay

Ester

Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I had pre-booked and prepaid weeks before and confirmed by phone that I would be arriving a bit later due to a delayed flight. I was assured everything was ok. Upon arrival, after about 40 minutes of stumbling through their computer system and making phone calls, the staff member informed me that their "system had made an error" and my room was no longer available and they had no rooms. So at 11pm I was forced to frantically find another place or sleep on the street. The staff member was apologetic at least.
Stayed 1 night in Sep 2024

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. Bathroom was clean and updated. AC worked, fridge worked. Good for the price.
Stayed 1 night in Sep 2024

8/10 Good

Amit

Stayed 1 night in Aug 2024

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t enjoy our stay the fridge smelt like off prawns every time you opened it. The wardrobe has cracks and hole on the door and the floor. When I brought it down to the managers attention she said sorry, no offer to change room or discount the stay. No mention prior to arrival of the 24/7 road works and construction happening in front of the motel or next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Dracula's,pacific fair shopping centre,gold coast casino and broadbeach cafes all within easy walking distances,light rail station close by .Motel room very clean and everthing required for a great stay,staff member ver friendly, the only downside is old furniture and rubbish left out along front of the motel,also bit round about way to get into motel because of light rail works being done on goldcoast highway which cant be helped.All up older style motel but a nice place to stay ,nil roaside noise heard at all thanks for the great stay,would not hesitate to stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Russell

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
TV Didn't work. So much construction going on around the area at night it was hard to get to sleep.
Stayed 1 night in Aug 2024

2/10 Terrible

Liz

Stayed 5 nights in Aug 2024