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Room Standard Queen with wall bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Non Smoking (with Sofabed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Heden, BW Signature Collection. During your stay, you're just a quick walk from Scandinavium. Features include free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from Scandinavium and 12 minutes on foot from Liseberg Amusement Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Heden, BW Signature Collection ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Heden, BW Signature Collection

Everyone (3)
5 out of 5
No room temperature cooling and this was not informed in advance. My room was towards south so it was necessary to keep window open. Football at neighbouring court until 21.30. The positive point was that the football field was available for jogging during day time.

Posted by on 31 Aug 2024

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5 out of 5
Super nah an der Stadtmitte

Posted by on 21 May 2024

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4 out of 5

Posted by on 1 May 2023

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Property Features

Hotel Heden, BW Signature Collection offers its guests a health club and a sauna. WiFi is free in public spaces. Free breakfast is available. The eco-certified Hotel Heden, BW Signature Collection also features a terrace, a garden, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Gothenburg hotel is smoke free.

  • 179 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Gothenburg Central Station (1.1 km / 0.7 mi)
  • Metro station: Scandinavium Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Heden, BW Signature Collection offers 179 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: SEK 300 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit/debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should be aware that the family room has a steep staircase. It is recommended that children under 6 years of age do not stay in this room.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Humane animal treatment
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit card deposit required
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 250 per day
  • Pet fee: SEK 300 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heden Hotell Liseberg
  • Heden Liseberg
  • Hotell Liseberg Heden
  • Hotell Liseberg Heden Gothenburg
  • Hotell Liseberg Heden Hotel
  • Hotell Liseberg Heden Hotel Gothenburg
  • Liseberg Heden
  • Liseberg Heden Hotell
  • Liseberg Hotell
  • Liseberg Hotell Heden
  • Hotell Heden
  • Hotell Liseberg Heden
  • Heden, Bw Signature Collection
  • Hotel Heden BW Signature Collection
  • Hotel Heden, BW Signature Collection Hotel
  • Hotel Heden, BW Signature Collection Gothenburg
  • Hotel Heden, BW Signature Collection Hotel Gothenburg

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.