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Mercure Goulburn

4.5 star property

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Photo gallery for Mercure Goulburn

Exterior
Superior Room, Multiple Beds | Premium bedding, minibar, desk, blackout curtains
Privilege, Room, 1 King Bed | Premium bedding, minibar, desk, blackout curtains
Apartment, 1 Bedroom | Private kitchen | Coffee/tea maker, electric kettle, eco-friendly cleaning products
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

Map
2 Lockyer Street, Goulburn, NSW, 2580
  • Big Merino
    ‪1 min walk‬
  • Goulburn Base Hospital
    ‪5 min drive‬
  • New South Wales Police College
    ‪7 min drive‬

Room options

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, minibar, desk, blackout curtains

Apartment, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, minibar, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Jetted Tub

Premium bedding, minibar, desk, blackout curtains

Privilege, Room, 1 King Bed, Jetted Tub

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, minibar, desk, blackout curtains

Privilege, Room, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Premium bedding, minibar, desk, blackout curtains

Superior Room, Multiple Beds

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Reception

Quest Goulburn

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
4.8 out of 5, Exceptional, (244)
The price is CHF 100
for 1 room
includes taxes & fees
7 Jun - 8 Jun
Quest Goulburn

About this property

Mercure Goulburn

Suburban motel with restaurant and bar/lounge
This smoke-free motel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Change of towels is available on request
Mercure Goulburn offers 74 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Goulburn. During your stay, you're just a quick walk from Big Merino. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at Edge Bar & Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Big Merino and 13 minutes on foot from Back To The Arcade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Mercure Goulburn also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 4.5-star Goulburn motel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Edge Bar & Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Farsi, French, Hindi, Italian, Polish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Edge Bar & Restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Trappers
Best Western Trappers Motor
Best Western Trappers Motor Goulburn
Best Western Trappers Motor Inn
Best Western Trappers Motor Inn Goulburn
Trappers Motor Inn
Mercure Goulburn Motel
Mercure Goulburn
Mercure Goulburn Motel
Mercure Goulburn Goulburn
Mercure Goulburn Motel Goulburn

Mercure Goulburn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a pleasant, quiet stay
Stayed 1 night in Feb 2025

8/10 Good

Bob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location pleasant staff Thought 1 piece of ciabatta as an entree was a bit stingy Otherwise food was good
Stayed 1 night in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look forward to returning

This would be our fourth or fifth stay here and once again we have been overall very happy. This is our number one pick and look forward to staying again on the next visit. A well appointed room, spacious and clean. A nice quiet property with easy access off the Hume Hwy and a very safe environment. Great parking. The standard of the Mercure chain meet our expectations and do not disappoint. If we could suggest any improvement we would recommend a USB point or two and maybe a chair or small couch given the rooms are spacious enough to take another piece of furniture. We did read a review about the air freshener and have to agree that it was quite overbearing when entering the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in process and easy access to parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure is always an amazing stay. The staff are lovely, the rooms are fabulous, the restaurant when we use it is top quality. We’ve used Mercure for over 3 years now whenever we head to Goulburn or travel to Sydney; always making Mercure our pit stop from Victoria
Stayed 2 nights in Jan 2025

8/10 Good

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and safe place to stay. We were in a 1 bedroom apartment. The bed could have been bigger but that’s nit picking. Great overnight place to stay on our travel interstate.
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was entirely up to my expectations for the price we paid. Very pleased. Friendly and competent staff - always so important! Given that the dining room was closed in the evenings over the holiday period, a pamphlet explaining the various dining options could have been placed nearby. Breakfast was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Narelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for an overnighter when travelling.
Stayed 1 night in Jan 2025

10/10 Excellent

Joy

Stayed 1 night in Dec 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomadation. Close to everything and breakfast buffet was delicious.
Stayed 4 nights in Dec 2024

10/10 Excellent

Malcolm, Valentine

Liked: Cleanliness, staff & service, property conditions & facilities
Reception personnel (upon arrival) were excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy parking. Central location.
Stayed 1 night in Dec 2024

10/10 Excellent

Xinghua

Liked: Cleanliness, staff & service, property conditions & facilities
It is my third time staying in this hotel and it’s been a great experience for us.
Stayed 1 night in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay if you are in Goulburn. Quiet, clean, great room temperature, comfortable bed, good bathroom, bath towel was the best 😊 Secured parking, quality bathroom usable, friendly staff, just a min to petrol station and highway exits, 4min to town. Just a wonderful experience if you need a good place to stay or even nap when passing by, we booked a standard room which had a queen bed. Enjoy the netflix, coffee & tea on the house plus reasonably priced breakfast. My room was 137 😊 seems like management keeps a good tag on hygiene. Kudos to the manager. Great job keeping the place for a wonderful service. Happy customer ✌️
Stayed 2 nights in Dec 2024

10/10 Excellent

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe place for families. Nice location. Clean rooms with amenities. Excellent parking convenience. Overall we had a great stay at Mercure. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the staff are so helpful and the restaurant was excellent. Fantastic meal.
Stayed 1 night in Dec 2024

2/10 Terrible

Chris

Stayed 2 nights in Dec 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location just off the highway Close to fast food for late arrivals Not that far out of town Clean & modern rooms Friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff at check in wasn’t very forthcoming or helpful with suggestions of local facilities As we asked if the property had an outdoor bbq area or picnic area or an area to eat outside together with families No facilities at all pretty disappointing for the price
Stayed 2 nights in Dec 2024

8/10 Good

Kellie

Liked: Cleanliness, property conditions & facilities
Easy check in and comfortable room. No padding on the ironing board though!
Stayed 1 night in Dec 2024

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Coffe machine. rusted inside
Stayed 1 night in Nov 2024

10/10 Excellent

Joelene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024