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Governor's Mansion

5.0 star property

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Photo gallery for Governor's Mansion

Property grounds
Lobby lounge
Terrace/patio
Exterior detail
Tennis court

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Gym
  • Breakfast included
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Ottery Estate, Dickoya, Hatton, Nuwara Eliya, 22050
  • Castlereagh Reservoir
    ‪14 min drive‬
  • Devon Falls
    ‪23 min drive‬
  • St Clair Falls
    ‪34 min drive‬
  • Kandy (KDZ-Polgolla Reservoir)
    ‪184 min drive‬

Room options

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Governor's Mansion

Colonial hotel with full-service spa and free breakfast
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include an outdoor tennis court, coffee/tea in a common area and spa services.
Governor's Mansion offers 11 accommodations with fireplaces and a safe. Rooms open to balconies or patios. This individually furnished accommodation has separate dining areas. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
During your stay at Governor's Mansion, you'll be close to Devon Falls. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Indulge with body treatments, massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • 13 minutes by car from Christ Church Warleigh and 14 minutes from Castlereagh Reservoir
Governor's Mansion is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Governor's Mansion offers its guests a full-service spa, an outdoor tennis court, and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a library, and a terrace are also featured at the luxury Governor's Mansion. Free self parking is available.

This 5-star hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Playground
  • Refrigerator on request
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request
  • Separate dining area

More

  • Desk
  • Fireplace
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Governor's Mansion Hotel Hatton
Governor's Mansion Hatton
Governor's Mansion Ambagamuwa
Governor's Mansion Hotel
Governor's Mansion Hatton
Governor's Mansion Hotel Hatton

Governor's Mansion Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GM should stand for Great Memories!
+++ Absolutely magnificent place with a wonderful history. The wooden features are beautiful and the bedrooms are outstanding. Wonderful snooker table and fireplaces. Lovely garden where you can sit and enjoy afternoon tea. The staff, especially Sameera, were absolutely excellent- they couldn’t do enough for us. Thank you again Sameera, we will hopefully see you again one day! - Only slight negative is that it could have more photographs of the historical figures or building itself going up the walls.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful garden!
I thought it was very expensive par night ($300), but all inclusive. We had very good Sri Lankan meals for breakfast and dinner. The garden was beautiful. The road condition to the hotel was terrible. No wonder a driver refused to take us.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Isolated. Broken and Scary nightmare access.
Isolated. Scary nightmare access. Unmade track for miles. Cannot see pot-holes when wet and dark. I am not allowed to include the bellicose correspondence from the hotel management. So, this is my second version that excludes quoting the nasty belligerent emails to my initial feedback. The rough track to this old place is dangerous! Only suitable for Jeeps and maybe buses with very big wheels. When raining, all the holes are full of water and not visible. In front of our car, which bucked and weaved to traverse this nightmare route on a wet night, a motor-cyclist hit one of these concealed holes and fell off and nearly went over the edge. It is NOT a road! No wonder the hotel is mostly empty. This place is trying to capitalise on its past colonial glory of the 19th century, when there may have been a safe road. A cold unwelcoming place. Some staff were attentive and the room and food were ok. Having made my serious mistake of booking for 3 nights, we were stuck there until we escaped on the third day in daylight. There are many superb hotels in Sri Lanka. This was the worst of my trip. Never again!
Stayed 3 nights in Nov 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location in heart of tea country
This hotel was an actual governor’s mansion (hence the name), set in a stunning landscape of working tea plantations. The road to get to the hotel is rough, but I saw it as part of the adventure of arriving at what felt like an oasis. The rooms are a little dated, especially with the low-pressure showers, but are clean and comfortable. Our room had a view over the gorgeous gardens, which are really a credit to the care taken by the staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and very well kept small hotel with impeccable service and an absolutely beautiful dual-aspect junior suite we stayed in. Very very comfortable bed. Lovely food and breakfast with a stunning view over the hills and up to the mountains of the holy triangle.
Stayed 1 night in Dec 2017

10/10 Excellent

christine , Washington, DC travelmom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Historic Tea Plantation/Mansion
Setback during Colonial British rule in the heart of the tea plantations of Sri Lanka lies a stunning, yet manicured estate called the Governor's Mansion going back as far as 200 years old. To get here, though, one must be prepared for zig zags, switchbacks, cliffs perched high, steep and narrow, one road-head on-near collisions, whiplashes thru traffic and small towns. We had a fantastic staff and service that felt like you're own personal butlers. Every comfort is their personal mission. Adorned in British decor, but modern conveniences, we felt like royalty in our fantasied family home. What a special place! Favorite to do's with our 4 kids ages 17, 15, 13 and 9 years: Tea Trails, Tennis, Biking, Tea Leaves Picking, Fishing, High Tea, Board Games and Fabulous Meals ... Tea production, exports and laborers congregate and dominate the area. Tea planting by smallholders is the source of employment for thousands while it is also the main form of livelihoods for tens and thousands of families here in the region. Sri Lanka is the world's fourth-largest producer of tea.
Stayed 2 nights in Aug 2017

2/10 Terrible

GERALD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Lovely location but it's the worst managed hotel I have ever come across.

10/10 Excellent

Mike, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel could be our vacation destination
My wife and I love to travel and experience new things every time we do. For that reason, we rarely visit the same city twice and we NEVER stay at the same hotel twice. However, the Governor's Mansion is one place that we would make sure and come back to the next time we visit Sri Lanka. The grounds were beautiful and peaceful and the staff treated us like royalty. Our stay at the Governor's Mansion was like a vacation within a vacation. Our only regret was that we did not stay longer. Our 4 star rating for room comfort was only due to the firmness of the mattress, however that seems to be very common throughout Sri Lanka. But the room was immaculate and had all the amenities that made our stay a 5 star experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tolles refugium
ein wunderbares hotel in fantastischer umgebung. ruhig, sehr freundliches personal. absolut zu empfehlen.
Stayed 2 nights in Dec 2018

6/10 Okay

Dr Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Magisk lokalisation mitt i ett teplantage med fantastisk utsikt milslångt. Dyrt och medioker mat och service drar ner upplevelse.
Stayed 1 night in Feb 2018

10/10 Excellent

Lise Lotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place. Highly recommendable.
e to a misunderstanding with the driver, we arrived slightly irritated and tired after a very long drive on small dumpy roads. It only took 10 min and a warm welcome from the staff at The Governor’s Mansion to shake that feeling off. We had a lovely stay of 2 nights in February 2016. The whole place oozed of old British style and a feeling of being a welcome quest. Note that all drinks are included in the price. The surroundings are picturesque with the tea growing all around. We hope to be back !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fantastisk midt i en te-plantasje. 1,5 times kjøring til Adams Peak. Fantastisk service!