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Civic Motel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civic Motel

Exterior
Blackout curtains, soundproofing, iron/ironing board, free WiFi
Exterior
BBQ/picnic Area
Outdoor pool, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
153 Pound Street, Grafton, NSW, 2460
  • Grafton Regional Gallery
    4 min walk
  • Saraton Theatre
    4 min walk
  • Clarence River Historical Society
    6 min walk
  • Grafton, NSW (GFN-Clarence Valley Regional)
    14 min drive

Room options

View all photos for Family Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Basic Twin Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Standard Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Grafton Central Motel

Parking included
Free WiFi
Air conditioning
Business services
4.3 out of 5, Excellent, (489)
The price is CHF 103
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Grafton Central Motel

About this property

Civic Motel

Motel with free parking, a quick walk to Grafton Regional Gallery
This motel features an outdoor pool, express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, Gas grills, a picnic area and a front desk safe are on-site.
Civic Motel offers 10 air-conditioned accommodations with shared/communal kitchens and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and microwaves can be requested.
Recreational amenities at the motel include an outdoor pool.
During your stay at Civic Motel, you're just a quick walk from Grafton Regional Gallery. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a terrace and a water dispenser
  • Just a 4-minute walk from Grafton Regional Gallery and 4 minutes on foot from Saraton Theatre
As a guest of Civic Motel, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. Civic Motel also features a garden, a picnic area, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Grafton motel.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking options include a carport

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave on request
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 25
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 3:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Outdoor pool

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 25 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Civic Motel Grafton
Civic Motel
Civic Grafton

Civic Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 101 reviews" "
Rating 8 - Good. 44 out of 101 reviews" "
Rating 6 - Okay. 18 out of 101 reviews" "
Rating 4 - Poor. 5 out of 101 reviews" "
Rating 2 - Terrible. 2 out of 101 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was the best stay I have had in years. Felt like home. Friendly staff, clean, comfortable, super convenient. Comfortable bed. Then there was the shower, no ‘water saver’, can’t get wet here. It was just the best. Only problem I had was that I had to leave the next day. I’ll be baaack!
Stayed 1 night in Aug 2024

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, it was clean and the customer service was excellent

6/10 Okay

Mikiko

10/10 Excellent

Kathy, cessnock

Stayed 1 night in Oct 2022

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful and handy to everything I needed. The room was a bit smaller than I would have liked however was clean. Coles was extremely handy.
Stayed 2 nights in Sep 2022

6/10 Okay

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre of town
Stayed 1 night in Sep 2022

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and clean friendly staff
Stayed 1 night in Sep 2022

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Marie

Stayed 1 night in Jul 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful with our late check in. Very clean and tidy. Quiet area. Would definitely stay again
Stayed 1 night in Jun 2022

10/10 Excellent

Alvinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but doesn't feel like. It is very clean and was surprised when we went into the room. The rooms are freshly painted as well.
Stayed 2 nights in Apr 2022

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful staff who were happy to help us multiple times during our stay. Room was clean and had all the appliances to make our stay comfortable (fridge, microwave, toaster, kettle). Great location near restaurants and shops.
Stayed 3 nights in Apr 2022

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Business Trip
Great service and very friendly staff. Motel is walking distance to pubs and restaurants. Would stay again.
Stayed 1 night in May 2021

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and comfortable
Quite and comfortable stay with a pleasant greeting from the host. Short walk to Main Street with food options, hotel, etc.
Stayed 1 night in Apr 2021

10/10 Excellent

Hayden

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Civic Motel is tops!
The Civic was the loveliest place to stay. Cosy and comfortable, it was centrally located to shops, cinemas, hotels and restaurants. I highly recommend The Civic.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, friendly, professional and helpful in pointing out where things were located. My room was clean had everything i needed. If i return to Grafton the Civic is where i will look too first.
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Not enough car spaces. And are not numbered to match the room number.
Stayed 2 nights in Oct 2019

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Friendly host, very central location and clean amenities. Thank You
Stayed 1 night in Aug 2019

4/10 Poor

Trevor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room is very dated as are the facilities. Austar channels are very limited, old system means finding something to watch is difficult. The enertainment from the pub accross the road was so loud that ear plugs were needed to sleep, luckily I had some. I paid $25.13 more than my mates did for the night. I thought I was supposed pay the same or better when using booking sites. I have stayed here previously but won't be again.
Stayed 1 night in Aug 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need for a comfortable night
Close to town and easy to get evening meal Toaster jug cutlery and plates for breakfast, you bring the makings and you are off to a great start
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a basic motel room it was quite decent. The staff were very nice and the location was great
Stayed 1 night in Jul 2019