Chocoland Hotel Gramado

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chocoland Hotel Gramado

Courtyard
Indoor pool, open 10:00 AM to 9:30 PM, pool loungers
Premium Room | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Reception
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Pool
  • Spa
  • Breakfast included

Explore the area

Map
Avenida Borges de Medeiros 4877, Gramado, RS, 95670-000
  • Orchids Park
    12 min walk
  • Gramado Central Avenue
    2 min drive
  • Palace of Festivals
    2 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    91 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Comfort Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Design Studio Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Single Murphy Bed

Deluxe Room

  • Sleeps 4
  • 1 Queen Bed

Premium Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Premium Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Chocoland Hotel Gramado

Hotel with 2 hot tubs, near Gramado Covered Street
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a sauna and a coffee shop/cafe are on-site.
Chocoland Hotel Gramado offers 76 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 50-inch LED televisions come with premium satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Chocoland Hotel Gramado. During your stay, you'll be within walking distance of Gramado Covered Street. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Amenities include a gift shop, a lift and a fireplace at reception
  • On-site recreation includes a sauna
  • Just a 2-minute drive from Gramado Covered Street and 10 minutes from Snowland Park
As a guest of Chocoland Hotel Gramado, you'll find 2 hot tubs, an indoor pool, a sauna, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, gift shops/newsstands, and a garden are also featured at Chocoland Hotel Gramado. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Chocoland Hotel Gramado has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (BRL 38.50 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Children's pool
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 38.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 10:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chocoland Hotel Gramado Hotel
Chocoland Hotel Gramado Gramado
Chocoland Hotel Gramado Soft Opening
Chocoland Hotel Gramado Hotel Gramado

Chocoland Hotel Gramado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 113 reviews" "
Rating 8 - Good. 21 out of 113 reviews" "
Rating 6 - Okay. 13 out of 113 reviews" "
Rating 4 - Poor. 2 out of 113 reviews" "
Rating 2 - Terrible. 5 out of 113 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kourosh, winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still under construction Room was a bit small but very clean and nice Staff were very halpfull and commoditive
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luciana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É um sonho
Senti falta de varios itens no cafe da manha , por ja conhecer o Hotel tive esse comparativo , mais é muito maravilhoso
Stayed 4 nights in Sep 2024

10/10 Excellent

ANIELE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!!!
Hotel novo, muito cheiroso, cama super confortável e chuveiro ótimo. Atendimento excelente e café da manhã muito bom. Chocolate quente à vontade. Funcionários muito prestativos. Minha filha teve dor de estômago de noite e prontamente nos atenderam e levaram chá.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea Lisane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

roberto

Stayed 1 night in Aug 2024

10/10 Excellent

roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, lugar maravilhoso, tudo limpinho, cheiro de chocolate pelo ar...sem falar no delicioso chocolate quente a vontade
Stayed 1 night in Aug 2024

10/10 Excellent

Debora

Travelled with family
Liked: Property conditions & facilities, room comfort
Incrível
Hotel incrível, imersivo no mundo do chocolate! Sucesso entre crianças e adultos. Adoramos a experiência!
Stayed 1 night in Jul 2024

10/10 Excellent

Tiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mto boa estadia
Mto boa
Stayed 1 night in Aug 2024

8/10 Good

ROBERTO

Stayed 2 nights in Aug 2024

2/10 Terrible

Claudinei borges

Travelled with family
Disliked: Room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Anderson

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel não entrega o que promete.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência muito boa!
O hotel é lindo, tudo novinho! Pessoal super atencioso, sempre prontos para ajudar. Café da manhã é bom, apenas o layout do buffet poderia ser ajustado no formato “ilha” para evitar filas… e experiência foi muito boa.
Stayed 1 night in Jul 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Ana M

Stayed 1 night in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Mas...
Muito legal para crianças. Quarto bom. Só o café da manhã precisa de organização melhor, bem melhor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robinson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento Excepcional! Todos colaboradores extremamente solícitos!
Stayed 1 night in Jun 2024

8/10 Good

igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel para crianças
Stayed 3 nights in Mar 2024

4/10 Poor

SAVIO

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Keyla

Stayed 1 night in May 2024

6/10 Okay

Keyla

Travelled with family
Disliked: Room comfort
Expectativa frustrada
Esperava uma super experiência em um hotel temático, porém minhas expectativas foram frustradas, nem um chocolate quente de boas vindas oferecem. Chegamos no hotel em torno de 21h uma demora bem bagunçada de início já no checkin, nos colocaram em quartos errados depois mudaram os quartos e tivemos que aguardar mais de 1 hora no saguão para organizarem as camas adicionais por que estávamos em 4 e só tinha cama arrumada para casal, tive que ir 2 vezes solicitar se já podíamos ir para o quarto. Entramos no quarto era quase 23h em um dia super frio. Quarto pequeno, ar condicionado estragado e camas muito ruins. Tivemos que colocar nosso filho junto com nós no colchão de casal por que o dele duríssimo. Café da manhã normal, sem nada de mais, inclusive com pão adormecido o checkout bem demorado e desorganizado. Hotel cobra taxa de estacionamento mesmo sendo estacionamento próprio deles, está nas regras da hospedagem mas eu não tinha lido, este erro foi meu de não prestar atenção na informação, apenas li que tinha a comodidade mas não a cobrança. Acredito ser um hotel com potencial mas ainda estão longe disso, já fiquei em hotéis que cobram bem menos tendo bem mais conforto e comodidades.
Stayed 1 night in May 2024

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel temático de excelente qualidade
Stayed 2 nights in May 2024

10/10 Excellent

fagner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024