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Pousada Viena

3.0 star property

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Reception
Free daily buffet breakfast
Deluxe Double or Twin Room | Minibar, desk, blackout curtains, soundproofing
Café
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-000
  • Gramado Central Avenue
    ‪3 min walk‬
  • Gramado Covered Street
    ‪4 min walk‬
  • Santa Claus Village
    ‪4 min walk‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪65 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, desk, blackout curtains, soundproofing

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Quadruple Room

Minibar, desk, blackout curtains, soundproofing

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha) | Television

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, blackout curtains, soundproofing

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About this property

Pousada Viena

Pousada with free breakfast, a quick walk to Gramado Covered Street
Along with coffee/tea in a common area, this smoke-free pousada has concierge services and dry cleaning. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Change of towels is available on request
Pousada Viena offers 20 accommodations with minibars and a hairdryer. 32-inch LED televisions come with cable channels. Bathrooms include a shower, bidets and complimentary toiletries.

This Gramado pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Pousada Viena, you're just a quick walk from Gramado Covered Street. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Gramado Covered Street and 4 minutes on foot from Santa Claus Village
  • Airport shuttle service available for a fee
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Pousada Viena also features tour/ticket assistance, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis. A complete renovation of Pousada Viena was completed in June 2020.

This 3-star Gramado pousada is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM. The pousada hosts a free manager's reception daily.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pousada Viena

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 450.00 per vehicle (one-way, maximum occupancy 04)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Pousada Viena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado

Pousada Viena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 164 reviews
Rating 8 - Good. 51 out of 164 reviews
Rating 6 - Okay. 7 out of 164 reviews
Rating 4 - Poor. 1 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lorena

Liked: Staff & service
Agradável
Muito agradável. Porém, o quarto que pegamos fica no térreo, próximo a recepção e a área do café da manhã, tirando um pouco da privacidade e conforto. Como passamos apenas uma noite, foi okay. Caso for ficar alguns dias, sugiro que pegue um outro quarto. O banheiro não estava muito limpo. O café da manhã é ótimo. Os funcionários super atenciosos.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok. People friendly. Café da mañha ok..
Stayed 3 nights in Apr 2019

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Walter

Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente sem elevador e estacionamento precário, mas ótimo atendimento
Stayed 3 nights in Sep 2024

10/10 Excellent

Cristiam

Stayed 1 night in Aug 2024

10/10 Excellent

MARILENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular
Muito prazerosa
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Izabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 10
Foi tudo ótimo, atendimento nota 10, limpeza, organização, seriedade! Com certeza retornarei!
Stayed 1 night in Jul 2024

8/10 Good

Lisiani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Confortável, recomendo!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada aconchegante, cama confortável, limpeza impecável, café da manhã variado e com reposição, funcionários prestativos e boa localização.
Stayed 4 nights in Jun 2024

10/10 Excellent

Evandro c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Bianca F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Otima
Stayed 3 nights in Mar 2024

10/10 Excellent

Tháles Shelton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Neusa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!!
Muito agradável a Pousada. Ótima localização! Poderia ter um espaço maior no café da manhã. No geral gostei muito da estada!!
Stayed 1 night in Dec 2023

10/10 Excellent

REGINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Pousada muito boa, café da manhã excelente, proximo da rua coberta e de todas as atrações do centro da cidade.Atendimento muito bom, quartos excelentes.
Stayed 5 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

JONAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

EDSON PEREIRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Atendimento perfeito e localização ótima!
Stayed 3 nights in Jun 2023

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente! Café da manhã perfeito!
Stayed 1 night in Jun 2023

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023