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10 Jun 2024 by Belén Parra Guest Experience Department
Dear Andre, Thank you for taking the time to share your opinion with us.Best wishes,Belén ParraGuest Experience Department
22 Nov 2023 by Irene García Guest Experience Manager
Dear Philipp, Thank you very much for your kind feedback.We're delighted to hear that our team's dedication to service made a positive impact on your stay.We look forward to welcoming you back for another memorable experience. Best wishes,Irene García Guest Experience Manager
There are 2 restaurants on site, along with a nearby snack bar/deli. Public spaces have free WiFi. Palacio Gran Vía, Royal Hideaway hotel offers its guests a full-service spa and a health club. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Palacio Gran Vía, Royal Hideaway hotel. Parking is available for a fee. A complete renovation of Palacio Gran Vía, Royal Hideaway hotel was completed in June 2023. This 5-star Granada hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Palacio Gran Vía, Royal Hideaway hotel offers 38 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Le Bistró – On-site bistro.
Terraza – On-site restaurant. Open daily.
Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Palacio Gran Vía, Royal Hideaway hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
