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Palacio de Santa Inés hotel

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio de Santa Inés hotel

Interior
Terrace/patio
Superior Double Room, City View (Alhambra) | Minibar, in-room safe, individually decorated, desk
Family Room | Minibar, in-room safe, individually decorated, desk
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Plaza Nueva
    3 min walk
  • Calle Elvira
    4 min walk
  • Paseo de los Tristes
    5 min walk
  • Granada (GRX-Federico Garcia Lorca)
    37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, desk

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, desk

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, desk

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra) | Minibar, in-room safe, individually decorated, desk

Superior Double Room, City View (Alhambra)

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio de Santa Inés hotel

Historic Granada hotel in Albaicín with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Alhambra. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Within a 10-minute walk of Alhambra and Granada Cathedral
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Palacio de Santa Inés hotel, you'll find a library, a vending machine, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
24-hour room service is available.

Languages

Arabic, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 18 January and 18 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient and safe place. We could enjoy our stay in this hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and character
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in Jul 2024

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The room was comfortable and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siam at the front desk made our trip wonderful. She guided us with maps, tour set-ups, and most of all: kindness. The hotel was quaint and comfortable and we had an amazing balcony room with a view of Alhambra. Definitely the highlight of our trip. Note: Like many European hotels, there is no elevator.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mao

Liked: Cleanliness, staff & service
A nice place but a bit of outdated. Not very quiet during the night and the morning because of its old structure. But still a pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a taxi from the airport to hotel. We took a taxi up to tour the palace/general life and bus down back to our hotel. Local bus is frequent. Breakfast was amazing at the hotel and staff was lovely. Check out, they stored our luggage as we toured. We took a taxi to our car rental/train station. Beware-car rental/train station overbooked our rental and we were forced to get a manual rental at a different company. Very popular area! Hotel is wonderful and area is amazing!
Stayed 1 night in Aug 2024

4/10 Poor

MIGUEL

Travelled with family
Disliked: Amenities, property conditions & facilities
Very old, run down hotel. Room smelled mold/humidity. Very noisy. I could hear the staff and guests talking early and late at night. Towels and linen needs to be changed. Torn and old. Never stay on 1st floor. The hotel needs refurbishing very badly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cameron

Stayed 3 nights in Aug 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Khadra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Helen Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic, each room different, filled with art and had amazingly helpful staff.
Stayed 5 nights in Aug 2024

6/10 Okay

Augusto, Red Bank

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and staff but the place is extremely run down. Amenities were old and poorly kept, A/C barely worked and linen was bad.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista bella. El servicio muy cálido y bueno.
Stayed 3 nights in Jul 2024

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time in Granada
Very traditional building built originally in 1520. Lots of character. Breakfast was more than adequate. Room was comfortable with the exception of the A/C that we struggled with to get the room to a comfortable temperature. After raising issue with hotel staff, issue was resolved as a result of an incompatible remote control. However, it took a day to resolve and meant a night where the temperature was uncomfortable to endure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Garry

Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the highlight of my trip! A beautiful palace restored featuring frescos from the 16th century, I was amazed by the beauty and history of this place. The rooms were spacious and picturesque. The staff and service was very warm and attentive. It’s very well located too.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

liliana, Coppell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exquisite and uniquely decorated. The only inconvenience was the parking, but knowing this beforehand, you can plan ahead. Staff was superb! Excellent location, walking distance to the beauty of the historic area.
Stayed 1 night in Jul 2024

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, staff & service
View from our window was great- Alhambra lit up at night. The room was on a small side, but didn't lack anything, the hotel is located inside historic buildings and has very nice courtyards
Stayed 2 nights in Jul 2024

10/10 Excellent

murtaza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Excellent location Friendly staff Breakfast not too bad but room for improvement Bed not too comfortable in my opinion
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Large comfortable room, excellent breakfast and wonderful warm staff. Great location for exploring Granada.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Erona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and cute. Cozy and comfortable. Getting there was difficult and parking was not available as it is in the restricted area. We had to park way far and get to the hotel by Taxi.
Stayed 1 night in Jul 2024