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Sercotel Palacio De Los Gamboa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel Palacio De Los Gamboa

Hallway
Lobby
Exterior
Reception
Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
Plaza Gamboa s/n, Granada, Granada, 18009
  • Calle Navas
    2 min walk
  • Calle Gran Via de Colon
    2 min walk
  • Royal Chapel of Granada
    3 min walk
  • Granada (GRX-Federico Garcia Lorca)
    21 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, blackout curtains

Classic Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout curtains

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Room

Minibar, in-room safe, desk, blackout curtains

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Palacio De Los Gamboa

Historic hotel connected to the convention centre in Granada with a 24-hour front desk
This smoke-free hotel features self parking, a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Sercotel Palacio De Los Gamboa offers 70 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Sercotel Palacio De Los Gamboa's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Granada Cathedral. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by foot from Granada Cathedral and a 2-minute drive from Alhambra
  • Airport shuttle service available for a fee
WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the business-friendly Sercotel Palacio De Los Gamboa. For a fee, parking is available.

This 4-star Granada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 22 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person

Things to do

  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Sercotel Palacio De Los Gamboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number H/GR/01267 Modalidad: Ciudad

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hesperia Granada
Hesperia Granada Hotel
Hesperia Hotel Granada
Granada Hesperia Hotel
Hesperia Granada Hotel Granada
Hesperia Granada Hotel
Sercotel Palacio De Los Gamboa Hotel
Sercotel Palacio De Los Gamboa Granada
Sercotel Palacio De Los Gamboa Hotel Granada

Sercotel Palacio De Los Gamboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 1000 reviews" "
Rating 8 - Good. 361 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value. Spacious clean rooms. The staff were lovely, extremely helpful. You don't need any more than this.
Stayed 1 night in Sep 2024

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
??
Stayed 2 nights in Sep 2024

10/10 Excellent

Ovidio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the drive to get tot he hotel, which was challenging, the hotel was a good choice
Stayed 1 night in Sep 2024

10/10 Excellent

Jamile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property Excellent location
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourselves to this piece of heaven
Room was excellent, bed large and comfortable, facilities good and the location spot on for the town and a walk up to Alhambra. Staff were so helpful and the instructions to drive to get through to the hotel were perfect bearing in mind the limited options. Car parking was good and spacious. Everything about the hotel was perfect. I have stayed in hundreds of hotels and this is definitely up there with the best of them.
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent, very quiet hotel. Lovely bedroom overlooking a courtyard. First rate hotel which we have stayed at before and will certainly stay at again.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really smart yet relaxed city centre hotel. Nice friendly staff. Because it is a (generally) pedestrianised area it is nice and quiet. We had breakfast which was included with our room and it was very nice. An excellent base for visiting the Alhambra and Granada. We only stayed one night and wish we had stayed a bit longer.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good value.
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
quite an average hotel and not as good as I would expect for a 4 star hotel. Needs to be upgraded. Some staff v good others quite poor
Stayed 2 nights in Jun 2024

10/10 Excellent

Saamiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a great location and our stay had everything we needed!
Stayed 1 night in Jun 2024

10/10 Excellent

Adelita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Conveniently located at center close to shops, bus, restaurant.
Stayed 3 nights in Jun 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but difficult to drive to. Fantastic location. Staff was helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Franklin

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2024

6/10 Okay

Ruihong

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
facilities are all too old ....
Stayed 3 nights in Jun 2024

10/10 Excellent

Josefa

Liked: Amenities
Me encantó el edificio, la limpieza y la gran amabilidad del personal.
Stayed 1 night in Jun 2024

6/10 Okay

JANE

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
great location for low attention to the detail.
a few importan items were misin , no towell ( we need to ask to reception) no mumber from room to call reception, found later it was 9, no tv remote control, one of our companion got sick, we arrenged with reception extention untill 2 pm, the guy said 10 euros extra, wich is ok, but when we paid, he said that is 10 euros per hour, He never mentioned before, so we paid 20 euros. nothing else. sadly
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Love this hotel, and cannot wait to go back there with my family.
Stayed 2 nights in May 2024

8/10 Good

Rauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in Granada
This hotel was a great stay for our trip to Granada. The staff were so wonderful and quick with any requests or help. The online check in process was so smooth and we were able to walk in and get our room immediately. This was perfect as we arrived later in the evening and just wanted to get comfortable. The hotel is a beautiful property and very nicely designed. The room was comfy and spacious but a little dated. We had a few issues with the AC which we were able to fix and the door to the bathroom would close by itself often making the bathroom very hot. The location was near a lot of great areas for shopping and eating, 15 min drive or less to the Albaicin quarters, 12 min drive to the Alhambra and close to buses that will also take you up. Overall, would stay again!
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in May 2024

8/10 Good

Michael

Stayed 1 night in May 2024

10/10 Excellent

Shirley

Stayed 2 nights in May 2024