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Universal Hotel

3.0 star property

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Photo gallery for Universal Hotel

Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Lobby
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Recogidas 16, Granada, Granada, 18002
  • Calle Gran Via de Colon
    ‪5 min walk‬
  • Granada Cathedral
    ‪8 min walk‬
  • Alhambra
    ‪20 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪19 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Basic Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Room

Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double or Twin Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Universal Hotel

Hotel with a rooftop terrace, a short walk to Granada Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
Universal Hotel offers 56 air-conditioned accommodations with a safe and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a bath and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Universal Hotel. During your stay, you're just a quick walk from Granada Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 10-minute walk of Granada Cathedral and Plaza Nueva
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Universal Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:30 AM and at the weekend from 8:00 AM to 11:30 AM.
Universal Hotel has a restaurant serving breakfast only.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Parking on site (EUR 19 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (70 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7.50 for adults and from EUR 7.50 for children
  • Airport shuttle fee: EUR 50.00 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 19 per day
  • Late check-in fee for check-in between 2:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Universal Granada
Universal Hotel Granada
Universal Hotel Hotel
Universal Hotel Granada
Universal Hotel Hotel Granada

Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 338 reviews
Rating 8 - Good. 125 out of 338 reviews
Rating 6 - Okay. 42 out of 338 reviews
Rating 4 - Poor. 15 out of 338 reviews
Rating 2 - Terrible. 3 out of 338 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay,great service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Such a great location right in the middle of the city. A little hard to get in to otherwise right smack in the middle of the city was what we were looking for. Front desk was great service and very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Ying, Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, especially front desk employee give us lots of help and support with professional skill. Universal is the best! Thank you so much for all your service.
Stayed 2 nights in Oct 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sande

Liked: Staff & service
The h op
Stayed 4 nights in Sep 2024

8/10 Good

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Universal for 6 nights (1st - 7th September) and would highly recommend it for it's location, security and quiet atmosphere. The check-in process was swift upon my arrival and I was greeted by very friendly reception staff. The hotel is located within the city centre and is very close to all the shops, supermarkets cafes and restaurants. I chose the single room option which was nice and clean on arrival. It came equipped with a large bed (sleeps 2), bedside draws, clothes rail, desk and chair, mini fridge and television. The single room also has an ensuite bathroom which contains a bath and shower, bidet, sink, mirror. The hotel does not provide a lot of toiletries other than hand wash and towels so you'll have to purchase items like shampoo and toothpaste yourself. The hotel is several stories high and provides lift access to all floors. At the very top is a rooftop bar and cafe which provides breakfast between 7am and 11am.
Stayed 6 nights in Sep 2024

4/10 Poor

emily

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Surya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is great and the staff was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Near main attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Stayed 3 nights in Jun 2024

10/10 Excellent

Arianne

Stayed 2 nights in Jun 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal city hotel that is situated at walking distance from all main attractions and public transport.
Stayed 4 nights in Apr 2024

8/10 Good

NANCY

Travelled with partner
Liked: Property conditions & facilities
Good price for central area. Comfortable bed and air con in room. Good rooftop cafe for breakfast. Staff very helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Moraima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Hyunjoon

Stayed 2 nights in Mar 2024

8/10 Good

Kath

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, basic hotel, clean and comfortable
Our second stay here as great location for city centre bars and restaurants and sightseeing. Lovely rooftop bar and cafeteria for breakfast and snacks with friendly staff and good service. Comfortable, clean rooms with good shower (no bath)! Underground Car park just across road booked in advance. Took half an hour to find hotel following Sat Nav from motorway but only 2 mins to get back on Motorway when leaving!!
Stayed 3 nights in Feb 2024

4/10 Poor

Alejandro Alejandro

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal de recepción muy atentos y servicial. Area cerca de restaurantes y puntos de interes.
Stayed 2 nights in Oct 2023

8/10 Good

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it.
Stayed 3 nights in Oct 2023

6/10 Okay

Alison

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is in a very busy shopping area, interesting but difficult to get to in a car, additional driving instructions were sent ahead of arrival because GPS instructions are incorrect. Thank you for that! Parking in the underground lot across the very busy street was very tricky! Reception staff were very helpful. The room was very basic, very noisy, we could hear our neighbours and people in the hallway. When we turned on the air conditioning the room smelled like stale cigarette smoke, and this was a non smoking room. We finally had to turn it off and the room got quite warm. There was a window that opened, but it was 38 degrees out and it didn’t help. The rooftop cafe was adequate for breakfast and evening drinks. The coffee was excellent! Granada is a beautiful city and if I go there again, I would stay at a different hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ana

Stayed 2 nights in Oct 2023

8/10 Good

Farbeen

Travelled with family
Liked: Staff & service, property conditions & facilities
It is well located with good transport links to the Alhambra and a walkable distance to the Albaicin neighbourhood as well as many Moroccan style street markets. Room was fairly good size and clean but the bathrooms need a little update. For the price, however, this was an amazing find.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christine

Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
It was centrally located, was easy to walk around. Staff was very accommodating. The room was always clean.
Stayed 2 nights in Jun 2023