Grand Canyon Railway Hotel

3.5 star property

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Photo gallery for Grand Canyon Railway Hotel

Lobby sitting area
Indoor pool
Reception
Front of property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Pool

Explore the area

Map
235 N. Grand Canyon Blvd., Williams, AZ, 86046
  • Canyon Coaster Adventure Park
    ‪15 min walk‬
  • Kaibab National Forest Headquarters
    ‪20 min walk‬
  • Bearizona
    ‪6 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪38 min drive‬

Room options

Standard Suite

  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Grand Canyon Railway Hotel

Hotel in Williams with 2 restaurants and 24-hour fitness centre
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and Access to hot tub are on-site.
Grand Canyon Railway Hotel offers 298 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Williams hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Canyon Railway Hotel. During your stay, you're just a quick walk from Thunder Eagle Native Art. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes on foot from Thunder Eagle Native Art and a 2-minute drive from Canyon Coaster Adventure Park
Grand Canyon Railway Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Canyon Railway Hotel. Free self parking is available.

This 3.5-star Williams hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Spensers Pub – On-site pub.
Fred Harvey Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 17.50 for adults and USD 13.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fred Harvey Restaurant
  • Spensers Pub

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Hot tub
  • Indoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.50 for adults and from USD 13.25 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Canyon Railway Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Williams
Grand Railway Hotel
Hotel Grand Canyon Railway
Hotel Railway
Railway Grand Canyon Hotel
Railway Grand Hotel
Railway Hotel
Railway Hotel Grand Canyon
Fray Marcos Hotel
Grand Canyon Railway
Hotel Grand Canyon Railway
Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel Williams

Grand Canyon Railway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 701 out of 1175 reviews
Rating 8 - Good. 308 out of 1175 reviews
Rating 6 - Okay. 113 out of 1175 reviews
Rating 4 - Poor. 30 out of 1175 reviews
Rating 2 - Terrible. 23 out of 1175 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Randee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kallie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. It was a great option for our family and our kids really enjoyed themselves. We loved the walkability to the Harvey House and the historic feel of the area. 10/10 would recommend.
Stayed 1 night in Jan 2025

4/10 Poor

Tristin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures outdated, not comfortable or clean.
Photos are not accurate. Hotel is worn down, our room was dirty, stains on the comforter, hair in the bed and bathroom, cracks on the walls and around a/c, you could feel the springs in the bed, never dusted, you could tell from the phone, remote & table. The pool was dirty and not heated as they indicated. It was our anniversary and I didn't want to complain, I really just wanted to go home. The only good thing I can say was the long island's from the hotel pub were good.
Stayed 2 nights in Jan 2025

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk staff was Excellent, very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Yeny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient quiet clean
Stayed 1 night in Jan 2025

6/10 Okay

Mariela

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan José

Stayed 1 night in Jan 2025

2/10 Terrible

Hye

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
I cannot recommend this hotel for a family trip. Upon entering our room, it was evident that cleanliness was a major issue. There was a thick layer of dust throughout, including on the lamp and TV, and we found hairs on the pillow and inside the sheets. When I contacted the front desk, they offered to switch our room, but unfortunately, the new room was in equally unacceptable condition. I even spotted a pillow with blood stains while confirming details with the staff before moving our luggages. When I raised the issue of the blood-stained pillow, the staff handed it back to me and instructed me to leave it in the first room. This was completely inappropriate; it should have been their responsibility to remove it, and also not to put it back in the room. Throughout the night, the noise was unbearable. I was awakened by train horns 2-3 times and had to endure loud shouting and door slamming in the hallways. To make matters worse, the next morning at 10:20 AM, housekeeping knocked on our door while we were still in bed, despite check-out being at 11 AM. This felt like undue pressure to vacate. During check-out, the front desk clerk remarked that I was lucky housekeeping hadn’t knocked on my door at 8 AM because they had the right to do so. After a long day of driving, I expected a restful night, and this hotel failed to deliver on that front.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
We stayed here 1 night to do the polar express. Loved the polar express train ride. Hotel is beautiful and old style.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polar express parking
Stayed an extra night after polar express train ride, the lady at the front office was extremely helpful and nice made my switch over from one reservation to another super easy, if more employees were like her this place would crush it. Rooms are OK, ours was really clean but just a little dated, only downfall to this place and it was a huge one for us, was finding parking place was literally jammed packed i know it was due to the polar express event but they really need to do something about that cuz it was super ridiculous
Stayed 1 night in Dec 2024

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, amenities
The room was fine. We didn’t get to check out the hotel as we only stayed one night. It was convenient for the Polar Express. The line to check in was long, eventhough we had checked in online prior to arriving. There was no designated line to pick up keys- so checking in online didn't save us any time. Staff weren't rude but I didn't feel particularly welcome. It was expensive with no wow factor. The convenience to restaurants and shopping were great. Coffee and water in the lobby were a nice touch. I would stay again but will look for better prices in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight at the Depot
Stayed 1 night in Dec 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria, Tempe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Beautiful Christmas atmosphere as well as The Polar Express adventure!!
Stayed 1 night in Dec 2024

10/10 Excellent

anthony, Beaumont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, coffee every morning, bar was nice, pool is indoors until 11pm, we called for extra towels and housekeeping was at our room in less than 5 mins. It was extremely busy but handled with efficiency. Great place hands down
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Noel

Liked: Amenities
Would Stay again!
Stayed 2 nights in Dec 2024

4/10 Poor

Inkyo

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck. It was clean, quiet and the bar had great drinks and food. It takes 5 minutes to walk to all of the restaurants in town. I'd definitely book there again!
Stayed 1 night in Dec 2024

6/10 Okay

Forrest

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wait time to check in was over an hour and I was nearly late to the polar express ride with my family.
Stayed 1 night in Dec 2024

6/10 Okay

Justin

Travelled with family, Travelled with family and small children
Very slow at check in counter. I think one of the employees was new and needed a lot of assistance. I also was dissappointed that the hot chocolate on the polar express was cold. Thats a lot of money to spend for a family of 4 to get cold hot chocolate. Almost everyone sitting around us either committed on it or i could tell from the expression on their face.
Stayed 1 night in Dec 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Williams
Great location and close to everything. Nice staff. Good food options.
Stayed 5 nights in Sep 2024