2/10 – Ungenügend
Sarah K.
22. Mai 2025
Verbesserungswürdig: Sauberkeit
SEVERE bedbug infestation in multiple rooms and poor communication/resolution
This property has a bedbug infestation. We were awoken on the first night with multiple bites almost as soon as we lay down in the downstairs bed. When we turned on the lights there were bedbugs crawling across the pillow. Most of them were under the mattress and in the headboard crevices. There were eggs juveniles and adults. The 3 upstairs bedrooms also have bed bugs and everyone was bitten. We contacted the owner but he didn’t respond for 24 hours. We moved out immediately the next morning and went to the laundromat to wash all our clothes. We were in town for a wedding from out of state so it was incredibly inconvenient and difficult to find new lodging for 9 people and wash everything and wiped the suitcases with alcohol which we learned online how to do. We were afraid to re-enter later that morning to pick up the food we had left. We have contacted Vrbo and after 2 lengthy call where they were unsympathetic we got a case number but no response or resolution. We had to relocate to the Prince Conference center for the remaining nights we were supposed to be at this property. We disclosed to the conference center that we were fleeing bed begs but had cleaned everything as well as well could. We had to do all this instead of being part of the wedding celebrations. I wish there was a place to upload our photos and video. We left live bedbugs and eggs we had caught in a covered plastic container so the owner could see them.
Sarah K.
Aufenthalt von 3 Nächten im Mai 2025