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Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

Lobby
Lobby sitting area
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free wired Internet, bed sheets
Exterior
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
3825 28th St SW, Grandville, MI, 49418
  • Millennium Park
    3 min drive
  • New Beginnings Restaurant
    3 min walk
  • Grand Rapids Station
    8 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    24 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Studio Suite, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free wired Internet, bed sheets

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Ground Floor

Desk, iron/ironing board, free wired Internet, bed sheets

Studio Suite, 1 King Bed, Non Smoking, Ground Floor

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (NonSmoking- Bathtub)

Room, 1 King Bed, Accessible (NonSmoking- Bathtub) | Desk, iron/ironing board, free wired Internet, bed sheets

Room, 1 King Bed, Accessible (NonSmoking- Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free wired Internet, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free wired Internet, bed sheets

Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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includes taxes & fees
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About this property

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, is off Interstate 196 Exit: 43B/28th St SE and a 10 minute drive from Downtown Grand Rapids. The hotel has a fitness center and rooms with free WiFi. All rooms include a microwave, fridge and coffee-making facilities. A daily grab and go breakfast is available in the lobby" The hotel has laundry facilities. Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI, is 6.2 mi from the Van Andel Arena, a sports and entertainment venue. The Rivertown Mall is 1.9 mi from the hotel and offers shopping, dining and entertainment.
The free breakfast at Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI gets good marks from our customers. During your stay, you'll be within walking distance of Vander Veen's Dutch Store. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, conference space and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from RiverTown Crossings Mall and 8 minutes from Public Museum of Grand Rapids
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. An indoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI. Self parking is free.

This Grandville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Days Inn Grand Rapids Grandville
Days Inn Rapids
Days Inn Rapids Hotel
Days Inn Rapids Hotel Grandville Grand
Days Inn Grand Rapids/Grandville Hotel Grandville
Days Inn Grand Rapids/Grandville Hotel
Days Inn Grand Rapids/Grandville Grandville
Days Inn Grand Rapids/Grandville
Days Grand Rapids/Grandville
Grand Castle Inn Grandville
Grand Castle Inn
Grand Castle Grandville
Grand Castle
Grand Castle Inn Grand Rapids West Grandville
Grand Castle Inn Grand Rapids West
Grand Castle Grand Rapids West Grandville
Grand Castle Grand Rapids West
Days Inn Suites Grand Rapids/Grandville
Grand Castle Inn Suites
Grand Rapids West
Grand Castle Inn Suites Grand Rapids West
Best Western Plus Grand Castle Inn Suites Grand Rapids West
Country Inn Suites by Radisson Grandville Grand Rapids West MI

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Stayed 1 night in Sep 2024

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Amenities, property conditions & facilities
Just fine. Nothing horrible, nothing extraordinary. Just a normal, decent hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no problems, friendly staff, clean room and good breakfast options.
Stayed 1 night in Sep 2024

8/10 Good

osane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Sep 2024

8/10 Good

Arlene, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Staff was friendly and helpful. Some deferred maintenance noted.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a nice area of town.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kimberly

Disliked: Staff & service
I'm not sure they even know that definition of customer service. We will never stay at this property again.
Stayed 1 night in Jun 2024

10/10 Excellent

Yaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff
Stayed 4 nights in Aug 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & good breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

Dawn, Zionsville

Disliked: Staff & service, amenities
We stay here for convenience.
Stayed 1 night in Jun 2024

6/10 Okay

Brian, Kentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean environment, wonderful breakfast with consideration for my special health requirements. I loved it.
Stayed 1 night in Aug 2024

8/10 Good

Willa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness
Just ok.
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Stayed 4 nights in Aug 2024

8/10 Good

Regina

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, it was a very good stay. The room was clean and the lighting in the room was great. Everyone that I came in Contact was pleasant and helpful. The only complaint I have is the $50 charge that was placed on my credit card upon checking in, I thought I paid for everything with Hotels.com and disappointed to, learn that they would put a $50 charge on my card for no reason other than I could charge some thing to my room or break something. Normally hotels will run your account with an authorization code and I would’ve been OK with that but just charge $50 for no reason other than checking in is something I did not expect. This is something hotels.com should inform to set the correct expectations.
Stayed 2 nights in Aug 2024

4/10 Poor

Cheryl, Lansing

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn’t work and never got fixed. Front desk would not give us any more pillows and no late check out. One of the worst hotels I have ever stayed at. The breakfast lady was the only positive thing about this hotel. She was actually helpful and smiled, the only employee that did this. For the price I would find a better hotel.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, bad service
It was an overall nice stay with a couple of service issues: The TV in the room didn't work. When I asked to have it fixed, nobody ever came to the room to fix it; when I told the front desk about it, they only shrugged and said "guess they didn't get my message" (they did write it down). The other was breakfast: I went down there and saw hot plates get refilled, but the food was still cold. I ended up going out for breakfast both days instead. Overall, the room and proximity to downtown GR and beach towns was fantastic, but service was memorable in a bad way.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and offered a decent breakfast.
Stayed 3 nights in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away! Upon entering my room it was clearly not cleaned. Bathroom had hairs and dirt on the shower floor and on the bathroom floors. Garbage was in our room, room was musty and smelled. Tv remote didn’t work. The a/c kept shutting off and all night long it sounded like someone underneath us was using a drill. Good luck getting ahold of the manager I tried multiple times prior to arrival to ask the manager a question and no response. Now the manager has been telling me via chat they would contact me and so sorry for the delay yet had still failed to contact me. I will be contacting corporate at this point. AVOID this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024