Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

Exterior
Indoor pool, outdoor pool, pool loungers
Exterior
Standard Room, 1 King Bed (Leisure) | Iron/ironing board, free WiFi, bed sheets
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
4888 TOWN CENTER DRIVE SE, Grand Rapids, MI, 49512
  • Davenport University
    ‪4 min drive‬
  • Patterson Ice Center
    ‪6 min drive‬
  • Golf Club at Thornapple Pointe
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Suite, 1 Queen Bed

  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed (Hearing)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing/Mobility, Accessible Tub)

  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

Hotel in Grand Rapids with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, an outdoor pool and a 24-hour fitness centre. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a snack bar/deli, a business centre and concierge services.
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG offers 114 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG's proximity to the airport gets high marks from our customers. During your stay, you'll be close to Davenport University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Services include free supervised childcare, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to the airport and the clean guestrooms
  • Just a 4-minute drive from Davenport University and 13 minutes from Frederik Meijer Gardens and Sculpture Park
  • Free airport shuttle service
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business centre on site. Holiday Inn Express & Suites Grand Rapids Airport - South by IHG also features a terrace, a picnic area, and concierge services. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express & Suites Rapids By Ihg
Holiday INN EXP Stes Airport S
Holiday Inn Express Suites Grand Rapids Airport South

Holiday Inn Express & Suites Grand Rapids Airport - South by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 903 reviews
Rating 8 - Good. 170 out of 903 reviews
Rating 6 - Okay. 48 out of 903 reviews
Rating 4 - Poor. 35 out of 903 reviews
Rating 2 - Terrible. 38 out of 903 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

tina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Customer Service
I inadvertently booked the wrong location. It was supposed to be airport north however I selected south. I do understand it’s my fault however I had prepaid and my understanding was that if there was a no-show that I would be charged for one night however I was charged the entire reservation which was $500+. My third-party that I booked through contacted the actual hotel and they declined to refund me. I would’ve been OK with just the one night charge. I still stayed at a Holiday Inn express (north), so the company overall did not miss out. I stayed at the Holiday Inn Express for work for a year and a half and traveled there three weeks out of the month. Poor Customer Service!
Stayed 4 nights in Nov 2024

8/10 Good

Gregory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Comfortable. Convenient park and stay with easy transportation to and from the airport
Stayed 1 night in Oct 2024

8/10 Good

Colleen, sault ste marie

Travelled with partner
Liked: Cleanliness
Quick overnight for a flight. Not much done around hotel. Room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nicolai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay for easy access to local businesses and the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

4/10 Poor

Debbie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Blind was broken. No way to see out the window. I was there for 5 nights, and they couldn't / wouldn't fix it. Towel service intermittent. No bathmat several days. Pitiful for a Holiday Inn Express to be managed this way.
Stayed 5 nights in Nov 2024

8/10 Good

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen, GLENDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great staff!
Stayed 1 night in Nov 2024

6/10 Okay

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Ok
Check in was relatively quick. The rooms don’t muffle noises well. I slept poorly from various loud noises and other customers running around the halls, which could be just a one off incident. Upon check in I requested a shuttle at 4:15 am. The shuttle did not arrive and staff was informed there was a change in shuttle driver companies. After some phone calls, the shuttle surprisingly arrived unknown to staff. I had to then cancel my uber. That was a lot to deal with at 4:30 am in the morning.
Stayed 1 night in Nov 2024

2/10 Terrible

Eric Karen

Stayed 1 night in Nov 2024

10/10 Excellent

HERLINDA ARACELY, SAN NICOLAS DE LOS GARZA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

The address in the email you sent me is for a completely different Holiday Inn Express, 20 minutes across town.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kathy, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Nice property. Staff was welcoming.
Stayed 1 night in Oct 2024

6/10 Okay

Hanse

Stayed 1 night in Oct 2024

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Overall the area is pretty clean.
Stayed 5 nights in Oct 2024

10/10 Excellent

Navonk

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathrynne

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. From shuttle drivers to front desk. Very accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024