Holiday Inn Grand Rapids Airport by IHG

3.0 star property

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Photo gallery for Holiday Inn Grand Rapids Airport by IHG

Exterior
Restaurant
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
3063 Lake Eastbrook Blvd SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪3 min drive‬
  • Calvin College
    ‪3 min drive‬
  • MSA Fieldhouse
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪10 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Grand Rapids Airport by IHG

Hotel in Grand Rapids with free airport shuttle and 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Holiday Inn Grand Rapids Airport by IHG offers 148 air-conditioned accommodations with coffee/tea makers and a hairdryer. 45-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Grand Rapids Airport by IHG. During your stay, you're just a quick walk from Centerpointe Mall. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Frederik Meijer Gardens and Sculpture Park and 13 minutes from Downtown Market
  • Free airport shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 3939 square feet (366 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Grand Rapids Airport by IHG. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Holiday Inn Grand Rapids Airport by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3,939 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Airport Holiday Inn
Holiday Inn Grand Rapids Airport
Holiday Inn Hotel Grand Rapids Airport
Grand Rapids Holiday Inn
Holiday Inn Express Grand Rapids
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Holiday Inn Grand Rapids
Holiday Inn Grand Rapids Airport Hotel
Holiday Inn Grand Rapids - Airport Hotel Kentwood
Kentwood Holiday Inn
Holiday Inn Kentwood

Holiday Inn Grand Rapids Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brian M

Stayed 1 night in Dec 2024

6/10 Okay

Sarita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We only booked this property as we were assured by 2 different staff that the shuttle ran 24/7. That was a lie that left us stranded at the airport at 1 am, resulting in multiple cancellation fees with uber and lyft (as no one would pick up the ride) and then a $22 fee with a taxi driver to get back. Not impressed by that at all. Beds were very comfy. Amber was very understanding as we vented our frustration.
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 2 nights in Nov 2024

10/10 Excellent

Jack, Cadillac

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient hotel that includes airport shuttle.
Stayed 1 night in Nov 2024

10/10 Excellent

Hector, Kentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful and friendly.
Stayed 6 nights in Nov 2024

10/10 Excellent

ANNE

Stayed 1 night in Nov 2024

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They look like they double charged me, after asking they said it should come off 8-10 business days and they tacked on an extra $100 without saying anything, but that too should come off. Explaining up front is how to do this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Super comfy!
What a great Hotel! Clean and homey. I travel once a month for business and I have booked out several months in advance because it’s a great place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here to fly out next day. We parked car here and took the shuttle. Everything worked out perfectly. The staff here is awesome!
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was old. We had a roll in shower and it needed recalking. Beds ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

James Hayes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wa excellent
Stayed 1 night in Nov 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff. Bar and restaurant open until midnight.
Stayed 1 night in Nov 2024

4/10 Poor

Tanya

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here when we are traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelli

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Abay

Nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Ed

Stayed 2 nights in Nov 2024

10/10 Excellent

Gary Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great hours for shuttle service to airport. Comfortable bed. Will stay again for flying out of GR.
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was great very peaceful !!
Stayed 2 nights in Oct 2024