Holiday Inn Grand Rapids Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

Property amenity
Exterior
Standard Room, 2 Queen Beds, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Point of interest
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Gerald R. Ford Museum
    ‪3 min walk‬
  • DeVos Performance Hall
    ‪5 min walk‬
  • Van Andel Arena
    ‪9 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mid Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Grand Rapids Downtown by IHG

Hotel with free parking, a short walk to DeVos Performance Hall
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, Access to hot tub and conference space. Housekeeping is available on request.
Holiday Inn Grand Rapids Downtown by IHG offers 175 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Grand Rapids Downtown by IHG's great location. During your stay, you're just a quick walk from DeVos Performance Hall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, 3 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of DeVos Performance Hall and Van Andel Arena
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Grand Rapids Downtown by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1263 square feet (117 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Grand Rapids Downtown by IHG. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 11:00 AM.
Burger Theory​ – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorised watercraft
  • Shopping

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Karron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice beds were comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Betsy

Stayed 1 night in Dec 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars all the way
Our room was clean and well prepared. The pool area was as well. Staff kept up on towels around the pool. Restaurant right in the hotel was a great experience. Well beyond our expectations. We will return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alyson Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

GAYLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in. Clean quiet and staff very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Robert, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES, Saginaw

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Free shuttle and free parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and Great Staff
Stayed 1 night in Nov 2024

10/10 Excellent

judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and it has always been nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & staff
Staff checked us in quickly. Also, followed up with us later that night & the following day. Shuttle was great- reserve to go within a 2 mile radius of hotel. Restaurant in hotel was fast service and good food. Beds in room were comfy and bedding/pillows were clean with fresh scent. Overall, very happy with stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large room! Loved everything about it!!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and Great sleep
We drove to Grand Rapids to see a show at thw DeVos Performance Hall. The location was right off the expreessway so there was no crazy downtown navigation needed and its a short walk to the Performance Hall. Parking was also easy, no driving around looking for parking, they have a lot in the feo t and back for easy access. Check in was smooth and quick with friendly staff. They have a shuttle service that will take you around town or to your destination, which we kindly accepted because it was so cold out. The driver was personable, friendly, and knowledgeable. She dropped us off at the front door and after the show we called them and they picked us up. The room was clean, the beds and pillows were very comfortable and we slept really well. The only part that wasnt great was the restaurant inside the hotel. The food was "okay". They seem to be known for their burgers, which I didnt eat but the food we did order was not fully cooked and seemed subpar. The staff however was great and did a good job. We ate dinner and breakfast there hoping it would be worth staying on site but it wasnt. Overall, I would definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities
Clean and convent.
Stayed 3 nights in Aug 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Town for Christkindlmarkt in
I had a really nice stay at the Holiday Inn. The hotel was very clean and the room was comfortable. It was convenient to several shops and restaurants downtown, and there was a free shuttle to the Christmas market. There is also free on site parking, which I appreciated. Breakfast was very good! I would stay here again if I’m back in GR.
Stayed 1 night in Nov 2024

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the place you are looking for quietness and enjoy
Stayed 3 nights in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for out of towners. Stayed there and walked everywhere we went. Close to van Andel if you go to an event there. Super convenient
Stayed 1 night in Nov 2024