Quality Inn Grand Rapids South-Byron Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Grand Rapids South-Byron Center

Indoor pool
Lobby
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Lobby
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7625 Caterpillar Ct Sw, Grand Rapids, MI, 49548
  • Tanger Factory Outlet Center
    3 min drive
  • Craig's Cruisers
    4 min drive
  • RiverTown Crossings Mall
    12 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    15 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn Grand Rapids South-Byron Center

Hotel with free breakfast, in the vicinity of RiverTown Crossings Mall
An indoor pool, a 24-hour fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Quality Inn Grand Rapids South-Byron Center offers 58 accommodations with DVD players and coffee/tea makers. This Grand Rapids hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Grand Rapids South-Byron Center. During your stay, you'll be within walking distance of Master Arts Theatre. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Downtown Market and 11 minutes from Public Museum of Grand Rapids
Quality Inn Grand Rapids South-Byron Center offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A vending machine, tour/ticket assistance, and laundry facilities are also featured at Quality Inn Grand Rapids South-Byron Center. Self parking is free.

Smoking is allowed in designated areas at this Grand Rapids hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (124 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Byron Center Grand Rapids
Quality Inn Byron Center
Quality Inn Grand Rapids
Quality Grand Rapids
Quality Inn
Quality Rapids Byron Center
Quality Inn Grand Rapids South-Byron Center Hotel
Quality Inn Grand Rapids South-Byron Center Grand Rapids
Quality Inn Grand Rapids South-Byron Center Hotel Grand Rapids

Quality Inn Grand Rapids South-Byron Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 157 out of 596 reviews" "
Rating 8 - Good. 202 out of 596 reviews" "
Rating 6 - Okay. 117 out of 596 reviews" "
Rating 4 - Poor. 75 out of 596 reviews" "
Rating 2 - Terrible. 45 out of 596 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

KASSANADRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Nicole, Muskegon

Stayed 1 night in Aug 2024

4/10 Poor

Kristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
OK for 1 night
Customer Service was wonderful. The hot tub needs a LOT of care. People were literally urinating in the hot tub in front of others. The jets were broken. They put out some pool towels at the beginning of the day, then that's it. If you don't get a towel at breakfast, you likely won't get one later. The breakfast served was OK. The interior was dark and extremely dated. The parking lot was clean. The area seemed safe.
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Travelled with family
This is a classic, aging chain-hotel. I knew that going in, I selected this particular hotel because I like how the pools are laid out on the older quality inns, it’s nice for my kids. The room was fairly updated and fairly clean, although there were a few things that were frustrating like a hair stuck to the blow dryer and the coffee pot being too dirty to use. But the bathtub and toilet and bed were all clean. I thought the pool area could’ve been cleaner and in better repair. But we were able to use it. the front desk staff were very nice. The outside of the hotel looks kind of rough.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Jun 2024

10/10 Excellent

Elesha

Stayed 1 night in Sep 2024

2/10 Terrible

Marian

Disliked: Property conditions & facilities
Pool and hot tub dirty, room outdated and worn out furniture
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomeshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Business traveller
Liked: Staff & service
Priced fair for the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kaylie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than I anticipated
Stayed 1 night in Aug 2024

6/10 Okay

jan

Disliked: Property conditions & facilities
Hot tub was broken....
Stayed 3 nights in Sep 2024

2/10 Terrible

Tara

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, especially Indian manager lady
Stayed 1 night in Aug 2024

8/10 Good

Luis

Its enough for what it is
Its what you expect for a lower price hotel but nothing worse than that. Perfect if youre gonna explore the towns around to just come to the room and get a good nights rest and sleep. The best part is its in between holland, saugatuck and grand rapids.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When we booked thru Expedia and hey said nothing about the hot tub being broken!! So I called the night before we arrived and asked if the hot tub was working, I was told it was!! When we checked in we received the keys and the manager said “Oh our hot tub is not working correctly but we could still use it with no jets working! So…we decided to check it out at about 830pm. When we arrived , the hot tub was completely full so we checked in with the front desk girl who then asked those people to vacate the hot tub and pool area! At 10pm when it all closes the gal reminded the people to vacate!! She called the manager was very nice and allowed us a half an hour in the hot tub! Ugh I was furious because 2 different people told me two different stories!! We have stayed at Quality Inns Many times and had NO ISSUES BEFORE. Had t
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!!!!! Comfy bed, good tv, clean, quiet.
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a little outdated, however our room was quiet and the breakfast was very good.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret, Jackson

Travelled with partner
Liked: Staff & service
This hotel was close to where we needed to be but will probably not stay there again as it smelled old and there are other newer options close by.
Stayed 1 night in Aug 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service
The exterior of the building is old and dated. There was trash in the parking lot. As woman traveling alone, this set off my alarm bells. I decided to check out the lobby and was pleasantly surprised by the friendly greeting and good condition of the interior. My room was clean and comfortable. The staff is very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Talia

Stayed 1 night in Aug 2024

8/10 Good

Robert and christine

Travelled with partner
Liked: Cleanliness, staff & service
Just a few things that were unsatisfactory the pop up in the sink didn't operate the toilet seat was loose the Jacuzzi or the hot tub the Jets were not operable that was one reason why we booked it we wanted the hot tub experience that didn't function other than that it was a pretty good place just a few things that were not up to par the pop-up in the sink didn't operate toilet seat was loose and the Jets and the hot tub were not functioning the whole weekend and that was one of the main reasons we booked that hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Kaylie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice beds are soft pool is amazing along with the hot tub as well, the staff are super amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024