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Radisson Hotel Grand Rapids Riverfront

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Exterior
Indoor pool, outdoor pool, pool loungers
American cuisine
Indoor pool, outdoor pool, pool loungers

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Place Convention Center
    4 min drive
  • Grand Rapids Art Museum
    4 min drive
  • DeVos Performance Hall
    4 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    24 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View | Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (953)
The price is CHF 76
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Sonesta Hotel Grand Rapids Airport

About this property

Radisson Hotel Grand Rapids Riverfront

Riverfront Grand Rapids hotel in West Grand with free parking
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Radisson Hotel Grand Rapids Riverfront. During your stay, you'll be close to DeVos Performance Hall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at River Rock Dining Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the location
  • Just a 4-minute drive from DeVos Performance Hall and a few minutes from Van Andel Arena
Radisson Hotel Grand Rapids Riverfront offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3200 square feet (297 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Radisson Hotel Grand Rapids Riverfront. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
River Rock Dining Lounge – This restaurant specialises in American cuisine and only serves breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Rock Dining Lounge

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station
  • Conference centre (3,200 square foot of space)
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (127 centimetre high)
  • Lift (145 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 221 out of 1000 reviews" "
Rating 6 - Okay. 247 out of 1000 reviews" "
Rating 4 - Poor. 182 out of 1000 reviews" "
Rating 2 - Terrible. 144 out of 1000 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, smelled awful, moldy, bathroom smelled of urine, the whole 7th floor smelled awful. Worst experience ever, left m needles to say i left did not use there room. 😔
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misleading, false advertising. Website promised certain things which they did not have at the facility felt I was lied to wanting money back, wouldn't get it.We didn't even stay.We just washed the money out
Stayed 1 night in Aug 2024

2/10 Terrible

Jerica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I’ve stayed here multiple times and the last few times I have stayed here this hotel went downhill elevator not working correctly, rooms still dirty and toilets not flushing correctly.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the property was beautiful
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our assigned room was still dirty from the previous hotel guests. The front desk refused to give us a new room and made us wait 30 minutes for room service to clean. No apology or compensation was given. Additional Issues: -water damage on bathroom walls -broken sink handle -makeup on the clean towel
Stayed 2 nights in Aug 2024

4/10 Poor

Brandon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Kaylie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very very very dirty. There were splatters on the walls, floors, and hallways.
Stayed 1 night in Aug 2024

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay in Grand Rapids
This place is outdated and downright shabby. Unclean. Mold and mildew in the bathroom. Staff was not hospitable and acted like they were doing you a favor by being there. Far from downtown - need a car. Overpriced. Felt deserted and spooky. Obviously, it has seen better days. I was just there overnight and couldn't wait to leave.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms
The hotel is very dirty. Rooms are falling apart. Our room did not look like it’s been cleaned in years. We had stains on pillows, sheets, blankets and almost every wall. The bathroom has rust around fixtures and vent. Just a bad hotel. Pay a little more and stay somewhere else. The hotel itself is also in disarray. Wait till you get into the elevator! It was so bad, I decided to look for the service check sign off list that I see on all hotel elevators. This one had no such thing.
Stayed 3 nights in Aug 2024

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is closed
The Hotel advertised riverside restaurant add bar on the website. Upon arrival I was informed that all amenities were Closed and they refused to cancel my 30 minute old reservation
Stayed 1 night in Aug 2024

6/10 Okay

Sherry

Liked: Property conditions & facilities
Would not recommend this place. It’s a great location to fish market and space needle. Nice facilities— but staff didnt get us in until an hour after check in. They didn’t tell us about the amenities the —$25 a day for breakfast. Use it or lose it. Thankfully — others told us. And we got to use it one day out of the three we were there. Hotel seems unorganized and not out to please the customer.
Stayed 1 night in Jun 2024

6/10 Okay

cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
Budget accommodation. Need transport to travel downtown.
Stayed 3 nights in Aug 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and basic hotel not far from downtown and right on River. Worth the price.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Uncleaned stains on box spring, couch and carpet. Uncleaned smudges all over furniture, appliances, mirrors.... Uncleaned floors and floorboards. Stained damp towels appeared unwashed and rolled - every single one! Damp mildew odor even on tissue paper. Broken blinds...Stay away
Stayed 1 night in Aug 2024

2/10 Terrible

Janequa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Travelled with family
We were keep up one night due to yelling on our floor.
Stayed 3 nights in Aug 2024

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel seems like it was perhaps better at one point but has become rundown. The walls throughout the lobby are scuffed and damaged. The hallway carpets are noticeably dirty and worn. Mildew was visible covering the surface of our shower head, the toilet flushing mechanism did not work properly, and the bathroom sink did not drain. The noise was a big problem: There is only one elevator for the entire hotel, and we were unlucky enough to get a room close to it. It is so rundown that it bangs loudly as it leaves and arrives at every floor, on every trip. The incessant thudding and banging made sleep extremely difficult. The beds (definitely full-size, not queens) and floors in our room were clean, and the front desk staff was friendly. But overall, I would not recommend staying here and will not return.
Stayed 1 night in Aug 2024

8/10 Good

Norene K.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gal at the front desk is especially receptive to guests who smile at her. She lights right up!
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Travelled with partner
Disliked: Property conditions & facilities
The shower and bathroom walls were disgusting. Stains all over the walls. The ceiling of the shower looked gross. Rust and discolored ceiling. Positives were the large patio overlooking the river. It was nice to have a fridge and microwave.
Stayed 1 night in Aug 2024

6/10 Okay

Joseph J

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested adjoining rooms with another family but didnt get. Microwave broken and lights flashed 24/7. Remote for tv scotched taped together and didn't work. Water barely got warm Staff couldnt understand or speak the english language. Manager was rude and unhelpful. One of the rooms we rented total of 3 rooms key deactivated every time the other key was used so constantly having to go get reactivated. Outdoor patio had fire pits but we were not allowed to use them even though it was a very cool night. Worst stay ever. Property needs major repairs and cleanup.
Stayed 2 nights in Jul 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience of my life
Stayed 2 nights in Jul 2024

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There were gnats in the room and the elevator was either broken or very very slow. The breakfast was also quite dismal for being $13.00. We stayed because it was close to our destination and the view of the river but I will probably choose a different hotel next time.
Stayed 2 nights in Jul 2024

4/10 Poor

Lakesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the online pictures, and the floor was so dirty my socks were black
Stayed 1 night in Apr 2024

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st floor noisy near elevator even late night.
Stayed 1 night in Jul 2024