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Sheraton Grand Rapids Airport Hotel

4.0 star property

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Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Property amenity
View from property
Meeting facility
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Pet-friendly
  • Gym

Explore the area

Map
5700 28th St SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪14 min walk‬
  • Patterson Ice Center
    ‪3 min drive‬
  • Orbit Room
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, (1212)
The price is CHF 99
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Sonesta Hotel Grand Rapids Airport

About this property

Sheraton Grand Rapids Airport Hotel

Hotel in Grand Rapids with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Change of towels is available on request
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Rapids Airport Hotel. During your stay, you'll be within walking distance of MSA Fieldhouse. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 25 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Frederik Meijer Gardens and Sculpture Park and 12 minutes from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
Sheraton Grand Rapids Airport Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 25 meeting rooms, and coworking spaces are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at Sheraton Grand Rapids Airport Hotel. Self parking is free.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 292 reviews
Rating 8 - Good. 53 out of 292 reviews
Rating 6 - Okay. 21 out of 292 reviews
Rating 4 - Poor. 11 out of 292 reviews
Rating 2 - Terrible. 13 out of 292 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gihozo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel staff was lovely and helpful for my stay! I only was disappointed to learn that the jacuzzi/hot tub was out of order as this was a factor in my decision to book this hotel compared to others nearby. Overall had a good experience here but would change a few aspects.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Check in was a breeze
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service, easy and quick check in. Rooms are clean, television is cool with Netflix and everything ready to go. Amenities were up to standard. Overall great stay. Good job Sheraton, another win!
Stayed 1 night in Oct 2024

10/10 Excellent

Angie

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Amenities
Wonderful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Marilynn

Stayed 1 night in Sep 2024

4/10 Poor

nabil

Business traveller
Disliked: Staff & service, room comfort
Read my review
The front desk lady was not kind enough to help me when I ask about a charger for my phone unlike the older gentleman that was standing next to her who was kind enough to help me by looking for a charger and telling me close by stores that I could go get one. The breakfast is awful. I paid $30 extra to include breakfast and their breakfast is basically coffee area with very limited options and awful choices. Wouldn’t recommend this hotel and will never go back there
Stayed 1 night in Oct 2024

10/10 Excellent

Olisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfy , and nicely decorated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Stayed 2 nights in Sep 2024

6/10 Okay

Kyunghan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept facilities. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice…would recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Susan, Interlochen

The room was stellar!!! My bed was super comfortable and everything was very clean. I felt I had a ton of room and always love when I can hang up my clothes. That is so important when traveling.
Stayed 2 nights in Oct 2024

6/10 Okay

David, Fort Thomas

We had to move due to no air. Then TV don’t work in new room. Then hot water was spotty. All after 11 when we got back from a wedding.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Flight was cancelled and I had to get a hotel for the night. Front desk clerk was sympathetic and gave us an upgraded room.
Stayed 1 night in Sep 2024

6/10 Okay

Hailey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Second night there was a huge party that took up the whole outside pool area, so we couldn’t utilize amenities. Worst part was when all the teenagers were banging on doors at 10pm and continued on with the yelling and running up and down the halls until almost 2am. I called the front desk about it and it didn’t stop them. We ended up packing up and leaving early since restful sleep wasn’t happing and our kids were woken up.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leah

Liked: Staff & service
Outdoor pool and bar was fun
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Amenities
Great place to crash for the night
Stayed 1 night in Sep 2024