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Spring River Ebbsfleet by Marston's Inns

3.0 star property

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Photo gallery for Spring River Ebbsfleet by Marston's Inns

Bar (on property)
Front of property
Reception
Bar (on property)
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Talbot Lane, Gravesend, England, DA10 1AZ
  • Bluewater Shopping Centre
    ‪4 min drive‬
  • Gravesend Gurdwara
    ‪7 min drive‬
  • London Cruise Terminal
    ‪21 min drive‬
  • London (LGW-Gatwick)
    ‪48 min drive‬

Room options

View all photos for Double or Twin Room, Accessible

Desk, blackout curtains, soundproofing, free cots/infant beds

Double or Twin Room, Accessible

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Desk, blackout curtains, soundproofing, free cots/infant beds

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, blackout curtains, soundproofing, free cots/infant beds

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Desk, blackout curtains, soundproofing, free cots/infant beds

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Spring River Ebbsfleet by Marston's Inns

Hotel in Gravesend with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Spring River Ebbsfleet by Marston's Inns offers 104 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Spring River Ebbsfleet by Marston's Inns's great location. During your stay, you'll be close to Bluewater Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a car charging station and a terrace
  • On-site recreation includes a playground
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Bluewater Shopping Centre and 8 minutes from Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spring River Ebbsfleet by Marston's Inns also features a terrace and a garden. Self parking is free.

This 3-star Gravesend hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Spring River Ebbsfleet by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 9.95 for adults and GBP 2.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Free cot
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 9.95 for adults and from GBP 2.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spring River Marston's Inns Gravesend
Spring River Marston's Inns
Spring River Marston's Gravesend
Spring River by Marston's Inns
Spring River Ebbsfleet by Marston's Inns Hotel
Spring River Ebbsfleet by Marston's Inns Gravesend
Spring River Ebbsfleet by Marston's Inns Hotel Gravesend

Spring River Ebbsfleet by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 749 out of 1175 reviews
Rating 8 - Good. 309 out of 1175 reviews
Rating 6 - Okay. 61 out of 1175 reviews
Rating 4 - Poor. 28 out of 1175 reviews
Rating 2 - Terrible. 28 out of 1175 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Laura Jane

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Generally good value for money. We stayed here for 3 nights but were disappointed with the service we received. We were asked upon check in whether we’d like our room service and we confirmed. The next day our room was not serviced and we told reception who said it would be serviced the following day but it still wasn’t meaning our room wasn’t serviced during our entire stay. We complained about this but were told the hotel had no cleaning staff for the weekend but this was not communicated the first two times we spoke with reception on the issue - we’d have appreciated staff giving us the heads up at least!
Stayed 3 nights in Dec 2024

10/10 Excellent

Olawale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget accommodation. This hotel is not far from Bluewater shopping centre. It’s less than 10 mins drive. Our room was clean and comfortable. The food in the pub was delicious and the pub is next to the hotel building. Easy and quick check in, there is a box to return your key for a check out. We had a wonderful stay at this hotel, definitely recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

olumide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient and the property is beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Stayed 3 nights in Dec 2024

4/10 Poor

peter

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
black hair in the sink not sure if it was beard or pubic absolutely revolting
Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Nov 2024

8/10 Good

Charlotte

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Christmas Overnight
We love staying at the Spring River and have done several times due to the great rooms, customer service, facilities and location. The room we had this time wasn’t the best unfortunately. The tv didn’t work and the bed was very uncomfortable, Room 104. This wouldn’t stop us from visiting again as everything was first class as usual, it was just unfortunate we didn’t get as good a room as we previously have.
Stayed 1 night in Dec 2024

8/10 Good

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room very clean
Stayed 1 night in Dec 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great, warm clean comfy, no frills but just what I needed. Restaurant very close although I did not need to use.
Stayed 1 night in Dec 2024

8/10 Good

Clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Room was clean and comfortable. The restaurant next door was rather lacking with service as no coffee machine, a shortage of plates and spoons and tables not being cleared for some considerable time. The food was OK though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

m, Welling

Liked: Staff & service
Disliked: Cleanliness
The bin in the bathroom was not emptied from last occupancy.
Stayed 1 night in Dec 2024

10/10 Excellent

Francis

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024