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Erzherzog Johann Palais Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Erzherzog Johann Palais Hotel

Interior detail
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Interior detail
Suite | Living area | Flat-screen TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Sackstraße 3-5, Graz, Styria, 8010
  • Graz Old Town
    1 min walk
  • Graz Main Square
    1 min walk
  • Graz Town Hall
    2 min walk
  • Graz (GRZ)
    14 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room (Superior)

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Triple Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Special offer Double room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Special offer Double room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Reception
NH Graz City
Pet-friendly
Free WiFi
Air conditioning
Gym
4.6 out of 5, Wonderful, (628)
The price is CHF 90
for 1 night
includes taxes & fees
5 Dec - 6 Dec
NH Graz City

About this property

Erzherzog Johann Palais Hotel

Baroque Graz hotel in Graz City Centre with a fitness centre
This smoke-free hotel features a fitness centre, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room.
Erzherzog Johann Palais Hotel offers 60 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Graz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Erzherzog Johann Palais Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Graz Old Town. Enjoy features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Graz Old Town and Graz Main Square
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at Erzherzog Johann Palais Hotel. Parking is available for a fee.

This Baroque Graz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 19.50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 19.50 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Erzherzog Johann Palais
Erzherzog Johann Palais Graz
Erzherzog Johann Palais Hotel
Erzherzog Johann Palais Hotel Graz
Palais Erzherzog Johann
Palais Hotel Erzherzog
Palais Hotel Erzherzog Johann
Erzherzog Johann Hotel Graz
Erzherzog Johann Graz
Erzherzog Johann Palais
Erzherzog Johann Palais Hotel Graz
Erzherzog Johann Palais Hotel Hotel
Erzherzog Johann Palais Hotel Hotel Graz

Erzherzog Johann Palais Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 600 reviews" "
Rating 8 - Good. 206 out of 600 reviews" "
Rating 6 - Okay. 73 out of 600 reviews" "
Rating 4 - Poor. 21 out of 600 reviews" "
Rating 2 - Terrible. 5 out of 600 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Stayed 1 night in Jun 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location. Comfortable room. I suggest parking in garage before check in. To park in front of hotel to check in not possible.
Stayed 1 night in Jun 2024

10/10 Excellent

PAUL

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great place with classy character in the heart of old-town Graz. Great cocktail bar downstairs. The a/c is set to 22C, but was comfortable fleeting even on the top floor. (The temps were highs in 70s so not as brutal as late July-August can be.) Good service, would return.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was missed for cleaning, the cleaner lied and said we had a sign on the door, then the cleaner told us they had other more important rooms to clean. We were refused towles and toilet paper. We asked the front desk about getting the room cleaned and they said no the cleaner had left. The staff were rude to us and unfriendly. The room was hot. The air conditioner leaked. The fridge didnt work.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be my favorite hotel I have stayed at in Europe. It is quiet, lovingly decorated, and it is right in the heart of town. Every attraction we wanted to see was within 15 minutes walking distance. Plenty of food and shopping only hundreds of feet away. The staff were super helpful and the bar was also a treat. If I ever come back to Graz, we will be staying here again.
Stayed 2 nights in May 2024

10/10 Excellent

Melba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in center of pedestrian area, an old hotel
The hotel is very nice in the center of the pedestrian area in Graz, within a short walking distance to everything. Parking is a bit complicated due to the traffic restrictions of the area but thankfully available. We stayed in a suite as there were three of us and it had the charm of past opulence with even a piano in the sitting room. The bathroom was clean and fairly spacious Staff was friendly and helpful making reservations and such. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Stayed 2 nights in Dec 2023

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the city ... right on the main square in the pedestrian shopping area. Lovely room with large bathroom and a view of the landmark clock tower. Fairly priced.

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location.
Stayed 4 nights in Nov 2023

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Was a nice enough hotel but feel the room is badly in need of some modernisation. Hairdryer was temperamental and was disappointing that there were no English speaking channels on the television. The bathroom was a bit smelly also. Staff were friendly and helpful however.
Stayed 6 nights in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Carl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great old hotel…air broke down …but enjoyed the whole experience
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and room
Stayed 1 night in Aug 2023

10/10 Excellent

Stephan and Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was excellent and very nice. The rooms wecbooked were good and the location was excellent. Thank you.
Stayed 1 night in Aug 2023

10/10 Excellent

Gratian

Travelled with family
Liked: Amenities
It is extremely close to the main plaza Hauptplatz- Very clean, very nice staff excellent location and the feel of imperial Austria
Stayed 3 nights in Aug 2023

8/10 Good

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, grand old hotel
Perfect location, charming grand old hotel, though I think we had the runt of the rooms. Clean, substantial breakfast, efficient staff. Parking easy but extra.
Stayed 2 nights in Jul 2023

4/10 Poor

Aneta

Travelled with family
Disliked: Staff & service
Very hard to get to by car. There are no TV channels in any language other then German. Breakfast not included, expensive, yet with cheap offerings. Parking is in the area shopping mall, and you have to drive around several blocks to get there. And once I paid parking in hotel, the ticket to get out of garage did not work. I called hotel and was told I need to go parking office, while unable to even tell me office location. Once I objected, they called the garage and sent an attendant to help me out. Altogether, it took almost 0.5 hr. Just to get out. Thank God I did not have to catch a plane. This is a set-up where a availability of valet staff is a must, so a guest does not have to suffer through that. Altogether, not getting a good value for your dollar.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable room, convenient location, helpful staff, and nice amenities. I would stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Darryl

Stayed 1 night in Jul 2023

10/10 Excellent

Mozher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel building is a history by itself. it is located on the doorway of the Graz main square.The open space up to the roof, and the beautiful plants around this space are extraordinary. The room is nice, so do the bathroom. the only little mater is that the shower holder on the Jacuzzi is not holding it upward position.
Stayed 2 nights in May 2023

10/10 Excellent

lee, yishun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel with is spacious and antique museum vibe also situated at the main attractions with afew walking distant.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European tour 2023
A wonderful hotel right in the heart of the historic section of Graz. Everything you could wish for is within easy walking distance. The hotel itself is full of character, our room was enormous compared to modern functional hotels. The facilities are excellent and the staff are friendly and welcoming. We loved our stay here and would highly recommend both the city and this hotel.
Hotel bedroom
Stayed 3 nights in May 2023