Crystal Inn Hotel & Suites Great Falls

2.5 star property

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Four Season Arena
    ‪5 min drive‬
  • Holiday Village Mall
    ‪6 min drive‬
  • Montana ExpoPark
    ‪7 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪19 min walk‬

Room options

Standard Double Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Crystal Inn Hotel & Suites Great Falls

Hotel in Great Falls with free breakfast and free airport shuttle
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour business centre, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Crystal Inn Hotel & Suites Great Falls. During your stay, you'll be close to Lucky Lil's Casino. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Lucky Lil's Casino and a few minutes from Meadow Lark Country Club
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites Great Falls offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Crystal Inn Hotel & Suites Great Falls also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request).

Smoking is allowed in designated areas at this Great Falls hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to 1 AM on request
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Crystal Inn Hotel & Suites Great Falls.

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 747 out of 1139 reviews
Rating 8 - Good. 257 out of 1139 reviews
Rating 6 - Okay. 74 out of 1139 reviews
Rating 4 - Poor. 32 out of 1139 reviews
Rating 2 - Terrible. 29 out of 1139 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff makes us feel like we’re at home
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a perfect location off the freeway for a quick nights sleep before we drove to Canada the following day. It was clean quiet and the front desk employee was so kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Talon

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24hr pool
Stayed 1 night in Nov 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Ok , nothing special fits the bill for 1 night
Room was ok, bed is far too soft and caved in. The shower head in our room ,328 was a complete fail. I didn’t bother wasting my breath for a 1 night stay, needs attention/cleaning /replacement folks! The rest of the room was ok. The breakfast was your regular fair. Location is good for a quick get away to FWY. Just my honest take on the offerings.
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place tonstay
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

6/10 Okay

Scotty, Browning

Travelled with family and small children
Liked: Staff & service
Staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Taina

Travelled with family
Disliked: Staff & service
Front desk lady was rude n I never saw rules posted so she reprimanded us multiple visitors aren’t allowed. Oh and my husband couldn’t bring me and my 2 sleeping daughters food so we didn’t miss breakfast. Will never go back. She made it clear we weren’t welcome back too.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsey

Stayed 1 night in Nov 2024

2/10 Terrible

Susan, THE VILLAGES

Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, clean, friendly service
Stayed 1 night in Dec 2024

10/10 Excellent

E

Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator kinda creepy
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful and ALICE was very attentive at the breakfast buffet. Alice made our day with her quick responsiveness to queries and light conversation.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back
Very nice. Clean and comfortable. Good breakfast extra nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The snack bar was the best had good options opted to not go to the store because it was being renovated.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, friendly staff, quiet even just off the highway.
Stayed 1 night in Nov 2024

10/10 Excellent

Bonnie

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing.
It was amazing. The staff was courteous, and the room was great. I will definitely stay there when in Great Falls.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Knocking Ride
The stay was okay but the elevator was very problematic.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Stayed 1 night in Oct 2024

10/10 Excellent

Teri

Stayed 1 night in Nov 2024

8/10 Good

Kathy

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and engaging staff. Clean room, okay breakfast.
Stayed 2 nights in Nov 2024