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The Andrew Hotel

3.5 star property

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Photo gallery for The Andrew Hotel

Exterior
Reception
Suite | Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
75 N Station Plaza, Great Neck, NY, 11021
  • Gold Coast Arts Center
    ‪6 min walk‬
  • North Shore University Hospital
    ‪4 min drive‬
  • U.S. Merchant Marine Academy
    ‪5 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪27 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Signature Double Room, 2 Double Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Double Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Signature Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Inn at Great Neck

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (952)
The price is CHF 172
for 1 room
includes taxes & fees
26 Feb - 27 Feb
Inn at Great Neck

About this property

The Andrew Hotel

Suburban Great Neck hotel in Great Neck Plaza with free breakfast
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, conference space and concierge services are on-site. Housekeeping is available on request.
The Andrew Hotel offers 61 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Andrew Hotel. During your stay, you'll be close to North Shore University Hospital. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine while dining at Colbeh
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • 10 minutes by car from UBS Arena and 12 minutes from Flushing Meadows-Corona Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 377 square feet (35 square metres) and includes a conference centre. The business-friendly The Andrew Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Great Neck hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:30 AM.
Colbeh – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colbeh

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Conference centre (377 square foot of space)
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (midnight - 11:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front Desk Hours are limited: Sunday - Thursday, 8AM - 11PM. Please contact property in advance for late arrival requests. Friday & Saturday - 24 hour Front Desk.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Andrew Great Neck
Andrew Hotel
Andrew Hotel Great Neck
Hotel Andrew
The Andrew Hotel Hotel
The Andrew Hotel Great Neck
The Andrew Hotel Hotel Great Neck

The Andrew Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 294 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 135 out of 1004 reviews
Rating 2 - Terrible. 192 out of 1004 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right around from my daughter, and we was there for her wedding
Stayed 3 nights in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Megan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property. The rooms were clean but the bathroom facilities are very old, broken doors, no modern amenities and very small rooms. Carpet in hallways very stained. Needs some TLC.
Stayed 2 nights in Oct 2024

6/10 Okay

Kathleen

Travelled with family
Disliked: Cleanliness, amenities
Less than 20 parking spots for 60 plus rooms.... Bathrooms are very small and could use an upgrade all around
Stayed 4 nights in Oct 2024

10/10 Excellent

Kris

Liked: Amenities
Great location and service
Stayed 1 night in Oct 2024

10/10 Excellent

Kris

Liked: Amenities
Great location and service
Stayed 7 nights in Oct 2024

4/10 Poor

Peter

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Travelled with partner
only street parking was left when we arrived. The shower needs to have a grab rail added. Rug outside our door was badly stained and needs replacement
Stayed 2 nights in Oct 2024

8/10 Good

Sarai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. However, the shower head was a little wonky.
Stayed 2 nights in Oct 2024

2/10 Terrible

Angana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst experiences I’ve had at a hotel was with Michael at the front desk of The Andrew. We were two women traveling and booked a room for the night. I made the reservation at 7 PM, arrived at 8, and Michael claimed he couldn’t find it. Despite showing confirmation emails, he refused to help and dismissed us. He then told us to go find parking on the street at 8:30 PM, offering no assistance while he ignored Expedia’s calls trying to resolve the issue. To make matters worse, when we returned, Michael was helping a guest and said he can park his car, but didn’t care about our situation. When pressed on resolving the reservation, he arrogantly said, “If I want, I can deny your booking.” Michael clearly has no experience, no customer service skills, and treats women with disdain. We felt so uncomfortable that after 3 hours, we left and booked elsewhere. To the management of The Andrew: you need to seriously address what your staff is promoting.

6/10 Okay

Arielle

Stayed 1 night in Sep 2024

10/10 Excellent

Babak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at the front was very helpful. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Nam joe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Gloria

Far from attractions
Stayed 1 night in Jun 2024

8/10 Good

Jose

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Is ok
Stayed 2 nights in Sep 2024

4/10 Poor

Dave

Business traveller
Disliked: Property conditions & facilities
Need upgrade
Stayed 1 night in Oct 2024

10/10 Excellent

Chanel

Stayed 1 night in Jul 2024

4/10 Poor

Peyvand

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated old motel! The bathroom doesn’t have a counter top so items would fall on the floor constantly. Moldy shower, leaky shower head, no vent in the bathroom, tv only has a few local channels. We barely saw anyone at the front desk and no valet services on site. Limited parking. Make sure you have quarters for parking meters. The mattress is so old that I woke up in the middle of the night with horrible back pain. Will never stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

trevor

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Charles C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Andrew Hotel is a cozy, comfortable, and clean place to stay. it is conveniently just down the block from both the Great Neck LIRR Station and multiple buses that stop at the station. Check-in and check-out were simple and easy.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was fantastic and so were the portions and the service. The bed was so comfortable, and overall the hotel was quiet. The hotel staff were so friendly, polite and accommodating! I will absolutely stay there again when in town.
Stayed 1 night in Sep 2024

2/10 Terrible

Michael, Prior Lake

Stayed 2 nights in Sep 2024

2/10 Terrible

ROCCO

Disliked: Cleanliness, staff & service, property conditions & facilities
Hallway carpets werent vacuumed a d are stained and looked like they havent been vacuumed in days. Bathrooms are old, shower grout not clean, plumbing is real old. Very dated.
Stayed 1 night in Sep 2024

4/10 Poor

Rebekah

Travelled with group
Disliked: Cleanliness, staff & service, amenities
There are many things about this hotel that ensured we will not be returning. The bathroom was not great-looking (rust and missing tiles in the shower, no shower liner so water got through the curtain and all over the floor). The toiletries were all half used or looked like they had been refilled instead of replaced, including the mouthwash. There was nobody in any uniform to identify who was working. There was nobody to greet us at check in, we had to wait for someone to realize we were there to help us. The parking was valet-only and it was $19. The man parked my car right in front of the lobby, and then immediately asked where his tip was. I have never used valet so I didn't know we were meant to tip, so I went to get cash and then never saw him around the hotel again. We ended up parking on the street and using the meters for the rest of our stay for peace of mind and since it was cheaper. We were only allowed one more blanket and it was very thin. Overall not a good place to stay at but it did the job and we made the best of it anyway.
Stayed 2 nights in Sep 2024

6/10 Okay

yuval

Business traveller
Disliked: Amenities, property conditions & facilities
Poor
Stayed 3 nights in Sep 2024