Beach hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
The Carlton Hotel offers 97 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Carlton Hotel. During your stay, you're just a quick walk from Sea Life Great Yarmouth. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
Free Wi-Fi in some public areas
Enjoy a bite to eat at the restaurant
Continental breakfast served daily for a fee
Guests have great things to say about the clean guestrooms and the helpful staff
Steps from Sea Life Great Yarmouth and Great Yarmouth Beach
Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi.
This 3-star Great Yarmouth hotel is smoke free.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
The Carlton Hotel has a restaurant on site.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 6 for children
A restaurant
Conveniences
24-hour front desk
Guest services
Housekeeping (on request)
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: GBP 10 per pet, per night
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately GBP 10 for adults and from GBP 6 for children
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property is also known as
Carlton Hotel Great Yarmouth
Carlton Great Yarmouth
The Carlton Hotel Hotel
The Carlton Hotel Great Yarmouth
The Carlton Hotel Hotel Great Yarmouth
The Carlton Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 81 out of 243 reviews" "
10 - Excellent
81
Rating 8 - Good. 63 out of 243 reviews" "
8 - Good
63
Rating 6 - Okay. 55 out of 243 reviews" "
6 - Okay
55
Rating 4 - Poor. 24 out of 243 reviews" "
4 - Poor
24
Rating 2 - Terrible. 20 out of 243 reviews" "
2 - Terrible
20
7.6/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
6.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
23 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as good as last year Bacon cooked too hard Room too small and bath too high for me too try and get in to shower Bar non alcoholic and loads of dogs
Hot room
Windows didn't open enough
Fan only worked on low
Clean room, comfortable beds
Some corridors not refurbished and stuffy and smelly
Rubbish from local flats littered the outside area, smelly bins from them not emptied
Faulty towers power cut no hot water no soap wobbly bed no bar no car park, only stayed one night
Michelle
Stayed 1 night in Aug 2024
10/10 Excellent
Pamela
12 Aug 2024
Pamela
Stayed 2 nights in Jul 2024
2/10 Terrible
William
12 Aug 2024
Don’t waste your time
Nothing good to say about this hotel. The fire alarm went off for 3 hours in the middle of the night. The rooms were tired and dusty and you can hear the floorboards creaking from the hallway and rooms above and around you. Avoid.
William
Stayed 3 nights in Jul 2024
8/10 Good
Victoria
Travelled with family
11 Aug 2024
Disliked: Property conditions & facilities
Family stay
Rooms were clean , but need updating also bathroom needed a complete refurbishment. The room was big enough but would be nice with a small fridge in it. We were staying only for 1 night so it was ok . If longer i think it would bother me more .
Victoria
Stayed 1 night in Aug 2024
6/10 Okay
Anne
Travelled with family
11 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Good location
Hotel is a little tired but serves a purpose. Bed was comfortable and room was clean.
Good location. Rooms on the website look modern and comfortable. We were not given one of those rooms. Bed is so squeaky we had to put the mattress on the floor in order to sleep.
Was cheap but if you want to sleep do not stay here.
Verified traveller
Stayed 3 nights in Jul 2024
6/10 Okay
Connor
1 Aug 2024
Liked: Staff & service
View was very nice out to the seafront. Old with modern touches. Bathroom stunk of old rotten veg.
Staff were very friendly. However going off the photos, the room we had was in nowhere near the standard shown. We paid more for this hotel as it looked better than the others.
Stains on carpets, wallpaper peeling off and the smell was bad.
Toilet leaked badly overnight so they had it checked out for only to be told there was nothing wrong even though there was water all over the floor, but they would move us anyway. The second room was a lot better but still in need of some TLC.
Perfect location for exploring Great Yarmouth and staff were very friendly. Had a lovely nights sleep and views were lovely if you had a front room.Parking is free (council owned)outside if u can get a space, otherwise i noticed paid parking was pricey.
Lauren
Stayed 2 nights in Jul 2024
10/10 Excellent
Christopher
10 Jul 2024
Christopher
Stayed 2 nights in Jun 2024
10/10 Excellent
Janet
10 Jul 2024
Janet
Stayed 1 night in Jun 2024
6/10 Okay
John
Travelled with partner
9 Jul 2024
You get what you pay for, clean room
Very noisy at the front of property.
All I all I would not stop here again
John
Stayed 1 night in Jul 2024
8/10 Good
Lindsay
Travelled with partner
5 Jul 2024
Liked: Cleanliness, staff & service, amenities
We stayed at The Carlton for one night. It was a good location for our day Horse Racing in Gt Yarmouth.
Very friendly greeting on arrival, room with a sea view, good clean bedding and towels and tea and coffee making facilities.
Bit noisy with road noise but okay.
We didn’t have breakfast but looked like a nice hot buffet
Lindsay
Stayed 1 night in Jul 2024
6/10 Okay
Ceri
5 Jul 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Things you need to know!
Hotel under refurbishment, I hope! Very sparse in appearance, I.e. no embellishment as in house plants, flowers, ornaments and few pictures on the walls. The hotel is Muslim owned and therefore alcohol free although you can byo this should be advertised on booking and that breakfast is available although not included in the room price. Not a problem cost wise but maybe should be mentioned at booking stage. Room clean, linen clean and bed comfortable so not unhappy with our stay. Entertainment could have made a bit more effort to not look like she’d just walked in off the street. Maybe Ascot room could have had a bit more ambiance.
Ceri
Stayed 1 night in Jul 2024
2/10 Terrible
John
3 Jul 2024
Absolutely disgusted with this hotel my wife has Covid & we sent proof of the results & they refused to refund us our money, certainly wouldn’t recommend this hotel to anyone customer service is nonexistent
John
Stayed 3 nights in Jun 2024
6/10 Okay
Simone
Travelled with family
2 Jul 2024
Disliked: Property conditions & facilities
we liked the location, however feel the property could do with some further upkeep.
Hotel was comfortable and room very spacious. The food was good. Parts of the hotel are a little worn but had some nice period features. No alcohol in bar but allowed to take your own. Very central to holiday entertainment and activities. Would stay again.