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Heidel House Hotel and Conference Center, Ascend Hotel Collection

3.0 star property

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Photo gallery for Heidel House Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Indoor pool, seasonal outdoor pool
Suite, Multiple Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Hot tub
  • Breakfast available
  • Pet-friendly

Explore the area

Map
653 Illinois Avenue, Green Lake, WI, 54941
  • Green Lake
    ‪1 min walk‬
  • Thrasher Opera House
    ‪3 min drive‬
  • Green Lake Town Square
    ‪3 min drive‬
  • Oshkosh, WI (OSH-Wittman Regional)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Single Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heidel House Hotel and Conference Center, Ascend Hotel Collection

Lakefront hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and a 24-hour business centre are on-site.
Heidel House Hotel and Conference Center, Ascend Hotel Collection offers 114 accommodations with an iron/ironing board. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wired and wireless Internet access.
An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heidel House Hotel and Conference Center, Ascend Hotel Collection, you're just a quick walk from Green Lake. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at Oakwood Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast offered for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a 24-hour business centre, 10 meeting rooms and a conference centre
  • On-site recreation includes a gym and a golf driving range
  • Steps from Green Lake and a 3-minute drive from Thrasher Opera House
  • Dogs welcome for a fee (restrictions apply)
Heidel House Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. Event space at this hotel measures 4410 square feet (410 square metres) and includes a conference centre. A hot tub, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Heidel House Hotel and Conference Center, Ascend Hotel Collection. Self parking is free. A complete renovation of Heidel House Hotel and Conference Center, Ascend Hotel Collection was completed in July 2021.

This 3-star Green Lake hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Oakwood Restaurant – This fine-dining restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Waves Pub and Grill – This restaurant is located by the pool and specialises in American cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
Oakwood Coffee Lounge – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Oakwood Coffee Lounge
  • Oakwood Restaurant
  • Waves Pub and Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Foosball table
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Indoor pool
  • Optional golf privileges
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (4,410 square foot of space)

Outdoors

  • In a nature reserve
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heidel House Resort Ascend Hotel Collection

Heidel House Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 98 reviews
Rating 8 - Good. 17 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

kevin

Liked: Staff & service
Disliked: Room comfort
Not so Good. had some really loud people next door from my room 2127. They eventually quitted down but not until after 12am.
Stayed 2 nights in Nov 2024

8/10 Good

Wesley

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been coming to this property regularly over the years and always look forward to our stay; our recent stay was no exception! Highly recommend again Ana again
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic girls weekend. Rooms were spacious, restaurants were great but the best part of our stay was the staff. Everyone was so kind and helpful. Can't wait to go back.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the plus side, dinner and the service at Oakwood was fantastic, the room was clean and the beds were nice. It's a historic older hotel so you would expect the rooms to be small. The view was nice over the lake. We could hear people talking in our neighboring room. The inside wooden doors were cheap and tired. For the price (about $350 per night) you would expect a better experience, but then it's Green Lake so everything is a bit pricey. Nice lobby, great bartender and great wait staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Clark

Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H Squared (our nickname for the Heidel House) is amazing. Staff were exceptionally friendly and courteous. Evenings at the fire pit were fun and service at both restaurants was a perfect 5/5. Love the view of the lake. Don’t forget to try Sassafras Coffee shop in downtown Green Lake.
Stayed 3 nights in Jul 2024

8/10 Good

Chuck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and will be coming back next year. Well worth the money and the lake was beautiful. Staff was very friendly and very nice to my and my children. Place was very clean and the room was huge for us
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property! We thoroughly enjoyed our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in was a breeze. They accomadated my request for a lake view with balcony(which was in the WEST building...). ample parking and the Waves pub was sufficient for me. Very close to the Lawsonia Golf and several nice places in town to eat and drink.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was tremendous, especially the late night desk attendant, Kristi. She was super helpful and very friendly. Heidel House is one of our favorite places to stay. Truly a wonderful experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful remodel of hotel. Clean, comfortable, great food. Beautiful views. Friendly staff. Would love to return!
Stayed 2 nights in Jun 2024

8/10 Good

Bob

Travelled with family
Liked: Staff & service
Very relaxing environment. However, it was Noisy with the banquet hall next door especially when the party spilled out onto the balcony. For the family, If you have older kids, plan to rent a boat ahead of time to fish or water sport adequately. Golf is an option as well. Otherwise the older ones get bored quickly.
Stayed 2 nights in May 2024

10/10 Excellent

Israel

Stayed 1 night in May 2024

10/10 Excellent

Carlee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and huge hot tub were amazing! The views were gorgeous. Gas fire going all night.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
No menus in the room and the restaurant was too busy to help me with that. Took way too long to check in. Person behind the counter had to hand enter all the info from my ID and CC.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024