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Heidel House Hotel and Conference Center, Ascend Hotel Collection

3.0 star property

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Photo gallery for Heidel House Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Indoor pool, seasonal outdoor pool
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi
Suite, Multiple Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
653 Illinois Avenue, Green Lake, WI, 54941
  • Thrasher Opera House
    ‪18 min walk‬
  • Green Lake Marina
    ‪19 min walk‬
  • Golf Courses of Lawsonia
    ‪9 min drive‬
  • Fond du Lac, WI (FLD-Fond du Lac County)
    ‪53 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Single Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heidel House Hotel and Conference Center, Ascend Hotel Collection

Family-friendly hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and a 24-hour business centre are on-site.
Heidel House Hotel and Conference Center, Ascend Hotel Collection offers 114 accommodations with an iron/ironing board. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wired and wireless Internet access.
An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heidel House Hotel and Conference Center, Ascend Hotel Collection, you're just a quick walk from Green Lake. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at Oakwood Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast offered for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a 24-hour business centre, 10 meeting rooms and a conference centre
  • On-site recreation includes a gym and a golf driving range
  • Steps from Green Lake and a 3-minute drive from Thrasher Opera House
  • Dogs welcome for a fee (restrictions apply)
Heidel House Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. Event space at this hotel measures 4410 square feet (410 square metres) and includes a conference centre. A hot tub, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Heidel House Hotel and Conference Center, Ascend Hotel Collection. Self parking is free. A complete renovation of Heidel House Hotel and Conference Center, Ascend Hotel Collection was completed in July 2021.

This 3-star Green Lake hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Oakwood Restaurant – This fine-dining restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Waves Pub and Grill – This restaurant is located by the pool and specialises in American cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
Oakwood Coffee Lounge – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Oakwood Coffee Lounge
  • Oakwood Restaurant
  • Waves Pub and Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Foosball table
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (4,410 square foot of space)

Outdoors

  • In a nature reserve
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heidel House Resort Ascend Hotel Collection

Heidel House Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 114 reviews
Rating 8 - Good. 22 out of 114 reviews
Rating 6 - Okay. 5 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mark, Beaver Dam

Stayed 1 night in Feb 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 1 night in Feb 2025

10/10 Excellent

Aleli

Travelled with family
Liked: Cleanliness, amenities
Friendly and caring staff
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heidl House is amazing. Great views, great service! Room was very nice. Pool was clean. Food was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was as described,clean with a nice view of Green Lake. It was winter so didn't use the balcony.the pool and hot tub were the perfect temp.staff went out their way to be helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elliott, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Judy

Travelled with partner
Liked: Amenities, property conditions & facilities
Absolutely gorgeous
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended the New Years Celebration. Excellent!!! Everything was top notch from the staff to the food to the room, the band, the DJ, the photo booth. Being an ex-military pilot it was impressive to see everything done perfectly on time, with extreme attention to detail. Definitely a Five Star experience. Thank-you for all of your efforts and dedication to an outstanding evening.
Stayed 1 night in Dec 2024

10/10 Excellent

Karl, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful time to get to the Heidel House. It was decorated wonderfully for Christmas. The fire place in the lobby was a nice touch and the outdoor fire was wonderful as well. The lake view from our room was beautiful with the lake fog rising off the warm waters. Very pleasant stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Al

Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it their

We have stayed their a few times over the years and just love it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

kevin

Liked: Staff & service
Disliked: Room comfort
Not so Good. had some really loud people next door from my room 2127. They eventually quitted down but not until after 12am.
Stayed 2 nights in Nov 2024

8/10 Good

Wesley

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been coming to this property regularly over the years and always look forward to our stay; our recent stay was no exception! Highly recommend again Ana again
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic girls weekend. Rooms were spacious, restaurants were great but the best part of our stay was the staff. Everyone was so kind and helpful. Can't wait to go back.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the plus side, dinner and the service at Oakwood was fantastic, the room was clean and the beds were nice. It's a historic older hotel so you would expect the rooms to be small. The view was nice over the lake. We could hear people talking in our neighboring room. The inside wooden doors were cheap and tired. For the price (about $350 per night) you would expect a better experience, but then it's Green Lake so everything is a bit pricey. Nice lobby, great bartender and great wait staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Clark

Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Stayed 3 nights in Jul 2024