Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool
Exterior
Standard Room, 1 King Bed with Sofa bed (& Sofa Bed) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
851 Congaree Rd, Greenville, SC, 29607-3521
  • Roper Mountain Science Center
    12 min walk
  • St. Francis Eastside
    3 min drive
  • Haywood Mall
    4 min drive
  • Greenville, SC (GMU-Greenville Downtown)
    6 min drive

Room options

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Single Bed, Accessible, Non Smoking (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Single Bed, Accessible, Non Smoking (Mobility)

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

Suburban hotel with 2 restaurants and free airport shuttle
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel offers 202 air-conditioned accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the room service at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel. During your stay, you'll be within walking distance of Haywood Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at All Day dining room, one of the property's 2 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the room service and the helpful staff
  • Just a 4-minute drive from Haywood Mall and 7 minutes from Bon Secours Wellness Arena
  • Free airport, local-area and shopping centre shuttle service
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 75347 square feet (7000 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel. An area shuttle within 5 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3.5-star Greenville hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
All Day dining room – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ruths Chris Steak House – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • All Day dining room
  • Ruths Chris Steak House

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 75,347 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 24 for adults and USD 10 to 24 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Mtn
Crowne Plaza Mtn
Crowne Plaza Hotel Mtn Rd
Crowne Plaza Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel
"Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel"

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1025 reviews" "
Rating 8 - Good. 238 out of 1025 reviews" "
Rating 6 - Okay. 112 out of 1025 reviews" "
Rating 4 - Poor. 61 out of 1025 reviews" "
Rating 2 - Terrible. 40 out of 1025 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia H

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and friendly, the bar had great food & wine, & the shuttle to the airport was so convenient!
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, room comfort
Nice Place but Dated
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelyn

Stayed 1 night in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nikolas

Liked: Amenities, property conditions & facilities
The staff was, with one minor exception, fantastic! Any issue I encountered, the staff remedied swiftly and efficiently.
Stayed 3 nights in Aug 2024

6/10 Okay

Susan

Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Michael, Lenoir

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property itself is upper class and classy. My room however lacked a lot of attention. The bathroom mirror was dirty and had steaks all over it and so did the mirror in the sitting area. Also when I first arrived, one of the lights in the bathroom was out and it was hard to see still in there. The door lock was sticking, which caused people to have to slam their door shut to get it closed (i noticed this with a lot of people on my floor) and that's not very "quiet" for guests to have to hear while they're relaxing. Next, the cushion in the living room area was dirty and stained. I was afraid to sit on it. And lastly, the bedside sconce lights are so bright, it doesn't make it conducive to sleep or relax.
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel.

Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Property conditions & facilities, room comfort
First of more stays
All was very good (location, lobby area, room). The bed was very comfy except for the pillows which were way too bulky and hard.
Stayed 1 night in Jul 2024

8/10 Good

Jenniferr

Business traveller
Liked: Cleanliness, staff & service
Room View of interstate and air conditioning units below.
Stayed 2 nights in Jun 2024

6/10 Okay

Josephine

Travelled with family
Liked: Cleanliness
Disappointed
The room was average, basic, and outdated. The AC in the room was like a dinosaur. It was so loud could hardly sleep. Our room was right in front of the elevator. Not Good! No EV charging!
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Darrell

Business traveller
The rooms are dated. The parking lot looks awful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, Fishers

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great & convenient location. Staff was very helpful recommending restaurants. Thx.
Stayed 1 night in Jul 2024

10/10 Excellent

JAK

Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in May 2024

2/10 Terrible

TONY

Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Michael S.

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom sink was clogged from day one..Shower head dripped constantly, splashing water on the floor and had to be toweled every morning..The A/C unit was erratic and VERY noisy..There was no complimentary breakfast except for a $16 basic spread..I never used it..The staff were pleasant but the maintenance was non-existent. I paid $125/night for 7 nights and expected much better. This was the worst stay I've had at a Crowne hotel
Stayed 7 nights in Jun 2024