Hotel in Cleveland with fitness centre and seasonal outdoor pool
This smoke-free hotel features a restaurant, a fitness centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and dry cleaning are on-site.
Guest accommodation at Lyric Hotel West End, Ascend Hotel Collection offers coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.
This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Lyric Hotel West End, Ascend Hotel Collection, you're just a quick walk from Delta State University. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Options for a bite to eat include a coffee shop and a restaurant
Full breakfast offered for a fee
Take a swim in the seasonal outdoor pool
Amenities include conference space and a lift
On-site recreation includes a gym
Just a 3-minute walk from Delta State University and 6 minutes on foot from Bologna Performing Arts Center
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Lyric Hotel West End, Ascend Hotel Collection offers its guests a fitness centre and a seasonal outdoor pool. Lyric Hotel West End, Ascend Hotel Collection also features dry cleaning/laundry services and a lift. Self parking is free.
This 3-star Cleveland hotel is smoke free.
Guests can enjoy full breakfast for a fee.
Lyric Hotel West End, Ascend Hotel Collection has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee
A coffee shop/cafe
A restaurant
Family friendly
In-room refrigerator
Seasonal outdoor pool
Guest services
Dry cleaning/laundry service
Business services
Conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bathroom
Hair dryer
Entertainment
Flat-screen TV with premium channels
Food and drink
Coffee/tea maker
Refrigerator
More
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival.
Property is also known as
Lyric Hotel West End, Ascend Hotel Collection Hotel
Lyric Hotel West End, Ascend Hotel Collection Cleveland
Lyric Hotel West End, Ascend Hotel Collection Hotel Cleveland
Lyric Hotel West End, Ascend Hotel Collection Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 71 out of 149 reviews" "
10 - Excellent
71
Rating 8 - Good. 36 out of 149 reviews" "
8 - Good
36
Rating 6 - Okay. 25 out of 149 reviews" "
6 - Okay
25
Rating 4 - Poor. 9 out of 149 reviews" "
4 - Poor
9
Rating 2 - Terrible. 8 out of 149 reviews" "
2 - Terrible
8
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Chemere
Travelled with family, Travelled with family and small children
The overall stay was nice and very comfortable. We will definitely stay again.
We did have some issues with our room key, but it was fixed promptly.
The staff were nice and helpful.
Hotel staff was very rude at check-in because we had booked through a third party. It was much cheaper and we were booking 10 rooms. We contacted the hotel prior to booking through the third party but they would not work with us. There was 1 night worker who was very polite.
Very clean room and staff was especially friendly. Only problem was the faucet in the bathroom was very very loose
Michael
Stayed 1 night in Feb 2023
6/10 Okay
Arveyonka
Travelled with family, Travelled with family and small children
27 Feb 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Came for a funeral and it was one of the few options. Had 2 rooms - suite and 2 Q size rooms. The suite was underwhelming and small. The couch looked like it came from a junkyard. I liked my moms room a lot better for $40 cheaper a day.
Arveyonka
Stayed 2 nights in Feb 2023
6/10 Okay
Lisa
Business traveller, Travelled with partner
25 Feb 2023
Liked: Staff & service
Location was good. Cleanliness of hotel was lacking an repairs in room were needed sink facet was loose sink is too small and lighting was poor. The bed was comfortable on the plus side and room was quiet.
Room is comfortable. Bathroom is clean. One bedside light was burned out, and there was only one caffeinated coffee pod.
Carpet in the public areas needs cleaning. Carpet on this hall is tearing apart.
Cleaning staff needs better training & probably better pay. Whoever is in charge overall of house cleaning needs to step up.
Had to switch rooms after we had already unpacked because AC would not cut on. They only had one room ready that they could transfer us to although it was at night and hotel was empty. That room was not very clean and the guest room keys did not work. Staff had to use master keys to let us in every time we left room. Prefer the Cotton House by Marriott a few miles away
paul
Stayed 1 night in Jan 2023
10/10 Excellent
Monique
Travelled with partner
13 Jan 2023
Liked: Cleanliness, staff & service, amenities
The water in the tub was brown but the shower was great. Loved the suite with the living and sleeping area and 2 bathrooms!
Staff was very friendly and helpful, place was quiet and get very safe. Beds were very comfy. bathroom was dirty I had to buy cleaner and clean myself, the heat wouldn’t work the first night and the 2nd night it wouldn’t go off and got to 79 in our room!
Enjoyed our stay…no luxuries for the cost in that particular area. The price was a bit elevated and no frills as that area is certainly not a sought after area that would extend itself to high cost lodging.
The entire staff was super friendly and helpful.
The facilities were very clean
Tommy
6/10 Okay
Frank
Travelled with partner
15 Dec 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Bad coffee maker, bad laboratory faucet. Exit door for unit had a part hanging loose with screws about to fall out. Took awhile to find TV remote. It was hidden out of sight.
The key fob to our door did not work. Was told that maintenance could not get to it until next day, so every time we needed to get into our room, the desk clerk had to come up and let us in. I had to go to the car in the middle of the night and could not get back into the building. Had to ring the bell several times before an unhappy overnight clerk let me in. Should have been moved to a different room after the first few times sets of keys didn't work.
Enjoyed our stay. Comfortable, clean and quiet. Front Desk staff were wonderful, very attentive and professional. There were a few items that needed maintenance attention (ice maker, exterior entrance door damaged, lights in bathroom too dim). However, overall, it was super clean and very nice. We visit Cleveland often. This is our hotel of choice!
F Charles
Stayed 1 night in Nov 2022
8/10 Good
MINNIE
Travelled with partner
13 Nov 2022
Liked: Cleanliness, staff & service
Safety of entry doors to hotel.Safety lock on room door did not work. Lightning could be a little better in bathroom. Everything else okay.