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Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Reception
Terrace/patio
Lobby sitting area
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
103 Franklin Avenue, Spartanburg, SC, 29301
  • WestGate Mall
    ‪3 min drive‬
  • Spartanburg Methodist College
    ‪5 min drive‬
  • Tyger River Park
    ‪6 min drive‬
  • Spartanburg, SC (SPA-Spartanburg Downtown Memorial)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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4.1 out of 5, Very good, (1005)
The price is CHF 101
for 1 room
includes taxes & fees
6 Mar - 7 Mar
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About this property

Tru by Hilton Spartanburg

Hotel in Spartanburg with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Spartanburg. During your stay, you'll be within walking distance of WestGate Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from WestGate Mall and 5 minutes from Spartanburg Methodist College
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Spartanburg also features a fitness centre, a front desk safe, and a lift. Self parking is free.

This Spartanburg hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 654 reviews
Rating 8 - Good. 97 out of 654 reviews
Rating 6 - Okay. 36 out of 654 reviews
Rating 4 - Poor. 15 out of 654 reviews
Rating 2 - Terrible. 30 out of 654 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Teresa, sumter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Great staff And a pretty good breakfast ! Very clean !! We will be back again this is our go to Hotel when we visit family in the area ! This our second visit 😊
Stayed 1 night in Nov 2024

10/10 Excellent

Malachi

Stayed 1 night in Oct 2024

10/10 Excellent

LYNDA K

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the way the hotel was decorated with bright colors and a young at heart attitude. When we checked in, Robert was at the desk and he made us feel very welcome. The room was comfortable and the breakfast was worthy of the name. We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

John B

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and safe hotel. Plus, I liked the breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie

Travelled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamryn

Stayed 1 night in Oct 2024

8/10 Good

Ambrelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, staff was helpful and polite and
Stayed 2 nights in Nov 2024

8/10 Good

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly!
Pleasantly surprised based on the low star rating. This hotel was clean and comfortable, staff was very friendly. The main drawbacks were the breakfast bar, while not awful, was just adequate.
Stayed 1 night in Nov 2024

6/10 Okay

Vicki

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room; decent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated. Well lit areas. Great options for teenagers to hang out. Will definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute lobby and overall hotel decor. A little loud from traffic on the road but not too bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sheets were so comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Josue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
It was a fantastic experience from start to finish. I highly recommend this hotel for anyone looking for comfort, excellent service, and convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for sports tournements. Close location to everything and everyone is very friendly. Second time staying here and will stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynn

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and great customer service the overall experience was fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I would recommend
Great hotel. Clean and comfortable. Staff friendly. Only complaint would be noise does travel. We could hear tv and people next to us Not enough for us to complain.
Stayed 1 night in Oct 2024

2/10 Terrible

Sidney

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotels.com charged me twice for this stay: paid with onekey money in full and again at the check in because hotels.com did not communicate the hotel my payment. I called hitwls,com twice but the customer service reps were not able to solve it. The last agent opened a case. I will not follow up. Will wait 48 hrs, dispute the credit card charge, cancel my decade loyalty with hotels.com and place reviews in every media channel. By the way, my hikton honnirs could not prevent nor fix this problem either.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really really cute hotel. Great amenities, excellent excellent customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel! Comfortable, modern, clean, and quiet.
Stayed 1 night in Oct 2024

8/10 Good

David

Stayed 1 night in Oct 2024