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SureStay Plus Hotel by Best Western Greenwood

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Greenwood

Lobby
Exterior
Suite, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board
Seasonal outdoor pool, pool umbrellas, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
635 Highway 82 W, Greenwood, MS, 38930-5029
  • Museum of the Mississippi Delta
    2 min drive
  • The Mississippi Gift Company
    4 min drive
  • Back in the Day Museum
    5 min drive
  • Greenwood, MS (GWO-Leflore)
    19 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Pool View (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites - Greenwood, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (478)
The price is CHF 135
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Express & Suites - Greenwood, an IHG Hotel

About this property

SureStay Plus Hotel by Best Western Greenwood

Hotel in Greenwood with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a microwave in a common area and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and a meeting room are on-site. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Greenwood offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Greenwood hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Greenwood. During your stay, you'll be within walking distance of Museum of the Mississippi Delta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes a gym, basketball and racquetball/squash
  • Just a 2-minute drive from Museum of the Mississippi Delta and a few minutes from Fort Pemberton Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Greenwood offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly SureStay Plus Hotel by Best Western Greenwood. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Greenwood was completed in November 2020.

This Greenwood hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 20445

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Greenwood Inn
Greenwood Inn Suites
Surestay Plus By Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel
SureStay Plus Hotel by Best Western Greenwood Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel Greenwood

SureStay Plus Hotel by Best Western Greenwood Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 250 out of 601 reviews" "
Rating 8 - Good. 198 out of 601 reviews" "
Rating 6 - Okay. 73 out of 601 reviews" "
Rating 4 - Poor. 31 out of 601 reviews" "
Rating 2 - Terrible. 49 out of 601 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margarette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Very well kept. Quiet and nice environment
Stayed 3 nights in Aug 2024

8/10 Good

John

The property was clean
Stayed 2 nights in Aug 2024

6/10 Okay

Shakita

Liked: Cleanliness, property conditions & facilities
The ladies at the front counter and the ladies serving breakfast gave top tier customer service. However I didn't like the way I felt like me and my kid's were watched our entire stay, from the male staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager/Owner is very unpleasant and unprofessional. When rooms were “cleaned” it was done very poorly. Hotel in a dangerous area. Will not stay again or recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very nice and friendly. The food was good and the room was clean. I liked the 2 door entrance from the outside.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good. No dislikes!
Stayed 2 nights in Aug 2024

6/10 Okay

Mark La

Travelled with partner
Liked: Staff & service
The staff was very nice, and the hotel was clean, though aged. However, our room was hot, and the AC did not work well. In all fairness to the staff, we did not complain. However, it was obvious that this unit was not functioning well, and the staff should have noted it during their room cleaning and fixed it.
Stayed 2 nights in Aug 2024

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Facilities are clean and well maintained. Highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel Less the > Hospitality.
Mangement is of the mind of money over service manners. If a room is your only concern, a place to lay your head, SureStay may be the place for you. However, if a need arises that pits management in the space of providing solid, guest services against a little room revenue - then room revenue will surely win. In short - I was told from the Night Auditor that I would not be charged if I checked out by 1230pm and I checked out well before that time and I was yet charged for a room that I did NOT stay in or utilize in any capacity. Could have been because of other factors that presented themselves in a darker tone or maybe providing service to travelers is a nonexistent element in lodging at SureStay Greenwood. If you are a guests that may need or expect an extension of grace and emphathy with your accommodations- this would very prove to not be the property for you.
Stayed 2 nights in Aug 2024

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained but has no elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Eve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the unique indoor -outdoor pool. It was beautiful and clean.
Stayed 1 night in Jul 2024

6/10 Okay

Alicia

Business traveller
Disliked: Property conditions & facilities
We bought bug spray. We took care of the ant bed & huge spider at the side entry. You are welcome.
Stayed 1 night in Jul 2024

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Close to highway.
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great experience
Staff was really nice and polite. The common areas and pool area was very clean. The hot water was God sent. I would revisit
Stayed 2 nights in Jul 2024

2/10 Terrible

Tyrone

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed only one night but was charged for two
Stayed 2 nights in Jul 2024

6/10 Okay

Mr.

Travelled with partner
convenient
Stayed 2 nights in Jun 2024

10/10 Excellent

Vivian, Pine Bluff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Minnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and smelled fresh.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Best you can get in the area?
The rooms were dark and old. Everything was ok, but did not feel comfortable or clean. We had a room that had a sliding glass door to the court yard and there were people there through out the night with cars driving up and being handed things. It also smelt like smoke and marijuana throughout. The pool was ok but had a dead frog in it. Breakfast was good, a mix of hot options and cold. Clean breakfast area and super kind attendant.
Stayed 2 nights in Jun 2024

10/10 Excellent

renee

Stayed 1 night in May 2024

8/10 Good

Barbara

Stayed 1 night in May 2024