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Gretna Hall Hotel

4.0 star property

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Photo gallery for Gretna Hall Hotel

Front of property
Desk, laptop workspace, iron/ironing board, free WiFi
Property grounds
Bar (on property)
Breakfast, lunch, dinner served; local cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Gretna Green, Gretna, Scotland, DG16 5DY
  • Carlisle (CAX)
    ‪22 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

Smiths at Gretna Green

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (541)
The price is CHF 184
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Smiths at Gretna Green

About this property

Gretna Hall Hotel

Hotel with a 24-hour front desk, a quick walk to Spoilt Spa at Smiths
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include a business centre, concierge services and a 24-hour front desk.
Gretna Hall Hotel offers 88 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Gretna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gretna Hall Hotel. During your stay, you're just a quick walk from Spoilt Spa at Smiths. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy local cuisine while dining at Anvil Restaurant
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Spoilt Spa at Smiths and a 2-minute drive from Old Blacksmith's Shop
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Gretna Hall Hotel.

This 4-star Gretna hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Anvil Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Anvil Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 6.95 for children
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Gretna Hall
Gretna Hall Hotel
Gretna Hotel
Gretna Hall Green
Gretna Hall Gretna Green, Scotland
Gretna Hall Hotel Green
Gretna Hall Hotel Gretna Green
Gretna Hall Gretna Green
Gretna Hall Green Scotland
Gretna Hall Hotel Hotel
Gretna Hall Hotel Gretna
Gretna Hall Hotel Hotel Gretna

Gretna Hall Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 144 out of 409 reviews
Rating 8 - Good. 145 out of 409 reviews
Rating 6 - Okay. 80 out of 409 reviews
Rating 4 - Poor. 28 out of 409 reviews
Rating 2 - Terrible. 12 out of 409 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alison Aiisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackie on reception was absolutely charming and helpful
Stayed 2 nights in Dec 2024

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent friendly staff.
We booked our 3 night stay for our Wedding Anniversary. 30 years!! It was a lovely relaxing break. The staff are all amazing. Courteous, competent, friendly, professional and always willing to help. The lady who seems to be in charge of the restaurant (can't quite remember her name but she has been working at the hotel for many years) is so good at her job and seems to be so aware and supportive of the needs of both the clients and staff. The staff all go over and above to maintain the welcoming environment in the hotel. Our criticism would be;- The bathroom needs somewhere to hang the towels. The basic room was very small, making it very difficult getting round the bed without banging your knees on the dressing table. The mattress was a little uncomfortable with corded ridges. Very flat,basic pillows could be a little more luxurious!!! We reported, on day 1 that the bathroom radiator wasn't working but this still needs remedial work. If this was fixed you would save on heating costs as it would be sufficient without using the main radiator in the bedroom. Overall we had a lovely stay at the hotel, which was over and above with regard to cleanliness. The double glazing was also very good. We will return (and recommend your hotel to friends) but maybe in a larger room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Beautiful old building that has been modernised on the inside. The christams decor is beautiful. Staff were very friendly. The breakfast was a great choice from yougurt, cereal, toast, fry up had all the usual, eggs, bacon, sausage, beans etc. Also a selection of pastries. The evening meal was very nice. No complaints at all, the hotel looks like its not long been done up. Loved the littlewelcome try with, bottlewater, teas ,coffee, hot chocolate and a wee pack of biscuits. Also a nice cookie on arrival at reception desk.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Travelled with group
Excellent
Clean friendly hotel. Would definitely stay again and recommend to friends
Stayed 1 night in Nov 2024

8/10 Good

Martin, Morpeth

Business traveller
Liked: Staff & service, amenities
Nice staff, decent accommodation, good food.
Stayed 1 night in Nov 2024

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
What a beautiful place to stay. It exceeded our expectations. 5 minutes walk to the Blacksmith shop. Rooms were comfy clean spacious and very well equipped. The service outstanding and breakfast the best I've had for a very long time. I would love to visit again. Thank you
Stayed 2 nights in Nov 2024

8/10 Good

Graham, Larbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Lots of weddings going on, as you would expect, so music tends to go on to midnight - best to have a room furthest away from the wedding reception. Good cooked breakfast with some other choices. Nice grounds and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
back to gretna for anniversary
we stayed for our 1st year anniversary . such a warm lovely place to stay. all staff are so happy to help. wonderful place
Stayed 1 night in Nov 2024

8/10 Good

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop on a trip to Inverness. Very comfy hotel- great bar. Nice breakfast, staff were excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel, well located. High standards and great service. Staff were polite, friendly and efficient. Food in restaurant was very good with lots of choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan, Mulgrave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, standard size hotel room, but beds are good. Bar and restaurant are nice. Probably good to check if there’s a wedding on, obviously this is a wedding hotspot, two on during our stay but we weren’t really affected by them.
Stayed 1 night in Aug 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stopping off point between Aberdeen and Oxford
Stayed 1 night in Sep 2024

8/10 Good

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because we didn't book directly with the hotel, we had no say in choice of room, which turned out to be a cosy double with a bathroom you couldn't swing a cat in. However, a quiet word at reception and we were upgraded to a standard double at no extra cost. The staff at the hotel were all very courteous while the service at meal times was excellent.
Stayed 4 nights in Sep 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property . Outlets nearby . Staff were polite and very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be a little more friendly and smiley, but overall stay was lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very modern, fresh and clean!!
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Staff & service
Not a pleasant stay
The experience wasn’t brilliant due to a small room which wasn’t cleaned thoroughly. There were coffee stains on the wall, dirt on the carpet and the bare was extremely small. Guest gather outside the hotel door to smoke which was directly below or window resulting in cigarette smoke smells in the room. The breakfast room was chaotic with only one toaster and coffee machine for all guests, resulting in long queues and cold food.
Stayed 1 night in Aug 2024

8/10 Good

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy, tired guest
There was confusion on room availability after a very late booking, the staff were very apologetic and helpful. They helped resolve the issue very quickly.
Stayed 1 night in Jul 2024