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Bay Gardens Inn

3.0 star property

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Photo gallery for Bay Gardens Inn

Outdoor pool, pool umbrellas
Property video
Water park
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
Rodney Bay, Gros Islet
  • Baywalk Shopping Mall
    ‪3 min walk‬
  • Reduit Beach
    ‪15 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪3 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Superior Room King

Superior Room King | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room King

Deluxe Room King | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room King

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Double

Standard Room Double | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room Double

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Double

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room King

Standard Room King | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Double

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Double

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Water park

Bay Gardens Hotel

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
4.1 out of 5, Very good, (1000)
The price is CHF 139
for 1 room
includes taxes & fees
28 Jun - 29 Jun
Bay Gardens Hotel

About this property

Bay Gardens Inn

Hotel with free breakfast, steps from Baywalk Shopping Mall
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Bay Gardens Inn offers 33 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bay Gardens Inn. During your stay, you're just a quick walk from Windward Islands. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Baywalk Shopping Mall and a 3-minute drive from Splash Island Water Park Saint Lucia
  • Airport shuttle service available for a fee
Some rates at Bay Gardens Inn are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. An outdoor pool, a library, and a terrace are also featured at the business-friendly Bay Gardens Inn. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gros Islet hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Bay Gardens Inn has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Inn are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Bay Gardens Inn offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Inn
Bay Gardens Inn Gros Islet
Bay Gardens Hotel Gros Islet
Bay Gardens Inn St. Lucia/Gros Islet
Bay Gardens Inn Hotel
Bay Gardens Inn Gros Islet
Bay Gardens Inn Hotel Gros Islet
Bay Gardens Inn (All inclusive Optional)

Bay Gardens Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 203 out of 562 reviews
Rating 8 - Good. 237 out of 562 reviews
Rating 6 - Okay. 71 out of 562 reviews
Rating 4 - Poor. 31 out of 562 reviews
Rating 2 - Terrible. 20 out of 562 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Charcelle

Stayed 1 night in Mar 2025

4/10 Poor

Desmond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment here as I filed a complaint and refund request with Expedia. I left the following day and had to find another hotel. I sustained a fall the first night in my assigned room.
Stayed 5 nights in Mar 2025

10/10 Excellent

Malinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great service, clean accommodations and I would definitely recommend it. There was an issue with the room on night one Patchouli and Ricky were awesome at resolving the problem quickly.
Stayed 4 nights in Feb 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, amenities
Lots to like about Bay Gardens Inn. Good position for bars, restaurants, shops and Reduit Beach. However we were put in Room 146, ground floor, which looks out over the car park and road to the delivery entrance of the hotel. Woken up early in the morning (4.45am to 6.30am) by deliveries and staff making noise. Lack of privacy as doors or curtains had to be closed all the time. Asked to be moved and just told (quite rudely in fact) it was our fault for not requesting a garden view room. Would definitely stay again but would definitely refuse rooms 145, 146, 245 or 246
Stayed 14 nights in Feb 2025

10/10 Excellent

SABINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here immensely! The staff are wonderful, the room was clean and comfortable and it's in a great location. Highly recommend a stay here when you're in St. Lucia
Stayed 5 nights in Feb 2025

10/10 Excellent

Deonarine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to food and transport and resort
Stayed 3 nights in Feb 2025

2/10 Terrible

Michela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel presents several issues. The shower wasn’t working properly and it was impossible to take a shower without burning or freezing. Breakfast was of low quality as dinner buffet. Facilities and room furniture are old. Hair drier exploded while in use. Very pricey for the quality offered. Staff should be kinder and more professional.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Can walk to the beach, restaurants, and shopping. Great manager's party.
Stayed 15 nights in Feb 2025

6/10 Okay

Zahurudin

Stayed 5 nights in Feb 2025

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately, this was not the hotel for me. Decent for a 1-night stay but not more than that. The hotel staff were nice, pleasant, and helpful. Front desk representative Patunia (forgive me if I’ve misspelled her name) was wonderful, as was security guard Marcel who was always greeted us well. However, the property is very dated and needs a good renovation. On arrival, we received a room that had an old school lock and key safe but the lock was missing - you read that right, the lock was missing. When I called the front desk to have this addressed they said there aren’t enough locks/keys for every room and I’d have to wait until someone checks out to get one. After carrying our valuables around with us for almost 2 days (as we explored the island) and multiple checkins with the front desk on the status of the lock, I had enough. I requested a new room or a partial refund because I booked a room with a functioning safe. Magically, a lock/key became available after that request. The water pressure and shower temperature the first day was room temperature and just cold the second day, but they managed to fix the issue. The microwave (appeared to be new) did not work and had to be rewired. Other issues were stains on walls and floors, cracks/chips in tiles, worn out grout. That said, the rooms were clean and I found the overall cleanliness to be good. Do NOT use the hotel taxi service (Bay Garden Resorts Taxi service). The Manager named Telvin John was extremely rude!
Stayed 4 nights in Feb 2025

6/10 Okay

Jermain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the shops
Stayed 5 nights in Feb 2025

2/10 Terrible

Rogelio

Business traveller
Disliked: Staff & service

Expensive hotel with cheap service

First of all I pay doble the amount of money for my stay than my college Eventough we had same room Rooms of the hotels are very old, bed with mattress old and bad smell Food was not of good quality Hotel does not have a restaurant we had to walk to another hotel to take our meals The have a shuttle to the beach but also have to go to the other hotel to get the ride Bathroom old shower difficult because had problems with the faucet it took me at least 5 minutes to get it as desirable temperature In conclusion to not stay there unless do not have the money to get a better hotel
Stayed 8 nights in Jan 2025

10/10 Excellent

Patricia, Lindenwold

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was very nice and quiet. I only stayed for 1 night but the area was very appealing, staff was friendly, and food was good.
Stayed 1 night in Feb 2025

6/10 Okay

MiguelErlindo

Stayed 8 nights in Jan 2025

6/10 Okay

Donald

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
Okay, but very far from worth $500 a night.
Stayed 1 night in Feb 2025

8/10 Good

Wanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Liked the pool at Bay Gardens Inn, liked the outdoor seating at Bay Gardens Hotel. I feel the restaurant needs alot of changes - the staff were very slow, cooks were slow, food was only okay - nothing really good. Staff were unfriendĺy and rude. Selection of food was less than average.
Stayed 6 nights in Jan 2025

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Anurag

Stayed 3 nights in Jan 2025

8/10 Good

Fame

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option to stay in Saint Lucia. Happy with the amount of pools at the hotel to choose from. Staff was very friendly. Breakfast had lots of food.
Stayed 4 nights in Dec 2024

8/10 Good

Allen

Stayed 7 nights in Dec 2024

6/10 Okay

Martina

Travelled with family
Disliked: Property conditions & facilities
We stayed at Garden Bay Inn and I would rate it 2-3 stars. Although everything else was clean, the floors were dirty. The inn needs major renovations especially when you compare the Garden Bay Resort which was beautiful and we had access to. At the resort, you have access to the gym and the beach which were really nice. The breakfast was served at the Garden Bay Hotel which was ok (probably better than the inn). The shuttles to the resort were every 1 hour or a 15-20 minute walk. Lots of shopping and food options around so that was a bonus. We tried not to think too much about the condition of the Inn otherwise it would have ruined our vacation and thankfully the resort and the beach made up for what the inn was lacking.
Stayed 3 nights in Dec 2024

8/10 Good

Cardine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024