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Starfish St Lucia - All Inclusive

3.5 star property

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Photo gallery for Starfish St Lucia - All Inclusive

Aerial view
Children’s play area – outdoor
On the beach, white sand
Premium bedding, in-room safe, desk, blackout curtains
Balcony

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Reduit Beach, Gros Islet
  • Baywalk Shopping Mall
    ‪3 min walk‬
  • Reduit Beach
    ‪8 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪9 min walk‬
  • Castries (SLU-George F. L. Charles)
    ‪19 min drive‬

Room options

View all photos for Deluxe Ocean View Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Ocean View Room

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium room

Premium bedding, in-room safe, desk, blackout curtains

Premium room

  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Starfish St Lucia - All Inclusive

On beach with outdoor pool, near Reduit Beach
At Starfish St Lucia - All Inclusive, hit the beach, dine on-site at Monarc Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
Starfish St Lucia - All Inclusive offers 140 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Gros Islet hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Starfish St Lucia - All Inclusive, you're just a quick walk from Reduit Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Monarc Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Within a 10-minute walk of Reduit Beach and Splash Island Water Park Saint Lucia
Starfish St Lucia - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. An outdoor pool, tour/ticket assistance, and a garden are also featured at Starfish St Lucia - All Inclusive. Self parking is free.

This 3.5-star Gros Islet hotel is smoke free.

Monarc Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Cuccina Ristorante – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Oriental Restaurant – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Bar and Lounge – On-site bar. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar and Lounge
  • La Cuccina Ristorante
  • Monarc Restaurant
  • Oriental Restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Cleaning supplies

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The use of drones is not permitted at this property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Papillion Rex Resort All Inclusive Gros Islet
Papillion Rex Resort All Inclusive
Papillion Rex All Inclusive Gros Islet
Papillion Rex All Inclusive
Papillon Rex Resorts All Inclusive Hotel Gros Islet
Papillon Rex Resorts All Inclusive Gros Islet
Papillon Rex Resorts All Inclusive
Papillon Rex Resorts Gros Islet
Papillon Rex Resorts
Starfish St. Lucia Resort Gros Islet
Starfish St Lucia Inclusive
Starfish St Lucia All Inclusive
Starfish St Lucia - All Inclusive Hotel
Starfish St Lucia Resort – All Inclusive
Starfish St Lucia - All Inclusive Gros Islet
Starfish St Lucia - All Inclusive Hotel Gros Islet

Starfish St Lucia - All Inclusive Reviews

Reviews

6.2
Rating 10 - Excellent. 17 out of 95 reviews
Rating 8 - Good. 22 out of 95 reviews
Rating 6 - Okay. 23 out of 95 reviews
Rating 4 - Poor. 13 out of 95 reviews
Rating 2 - Terrible. 20 out of 95 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexis

Travelled with partner
Liked: Cleanliness, staff & service
It gave what I expected. Great location. Great staff. Food was bland and geared toward British tourists. But no problem; They kept plenty of hot sauce nearby. Loved the bartenders. Hopefully this place will still be reasonably priced after they rebuild.
Stayed 5 nights in Mar 2024

4/10 Poor

SIMONE

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because the hotel is due to close in the next week, it is my opinion that the staff have no interest in the service.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very special experience, the views, the sunsets, the ambiance all very special, an escape !
Stayed 7 nights in Mar 2024

4/10 Poor

Damien

Stayed 1 night in Mar 2024

2/10 Terrible

Andrew

Stayed 1 night in Mar 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, the people were nice. It seemed that sometimes things closed early like the pool and water sport rentals, but I count that as my own bad luck. Still, I wish they would stick to schedules and promises. They send their towels out for cleaning service, so they are constantly out of beach towels, sometimes even bath towels in the rooms. So, just like with overhead bins in planes there and back, get there early to claim them. Keep your beach towels for a day or three and get them early in the morning. The all-inclusive was great, drinks and food almost all waking hours, it was surprisingly tasty and with a variety. Stay away from that orange sauce they always have at the buffet, it is so hot it could kill some people that don't like spicy food!
Stayed 7 nights in Feb 2024

8/10 Good

Kumar

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A small, beautiful, well kept resort. Food was very good quality but extremely limited choices. Very few food choices maybe 5 dinner options at the whole buffet and food ran out quickly. The hours for dining are also limited. But the food they did have tasted very good. A la cart was a waste of an evening. Waited almost 2 hours for our meals. The strawberry daiquiris were delicious but the staffing at the pool bar was terrible. Long waits. Sometimes only 1 bar tender in the afternoon. They tried their best but couldn’t keep up with demand. The evenings were underwhelming. Most nights there was a live musician until 9:30. There was one fun night with a fire dancing group. After 9:30 there is absolutely nothing to do on the resort. The resort is extremely quiet and the majority of guests were above 70 years old. The resort has a lot of potential but is far from meeting it. The price is very high for what you get. We will definitely not be visiting this resort again.
Stayed 3 nights in Feb 2024

8/10 Good

Lyselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Danny, Quinte West

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Ioan

Stayed 7 nights in Jan 2024

6/10 Okay

Nadia

Stayed 3 nights in Jan 2024

4/10 Poor

Annie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff. Bad food. I will not visit again
Stayed 1 night in Jan 2024

4/10 Poor

jewel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
the long wait to be seated for dining, not a lot of variety to choose from the staff were very horrible with attitude from the front desk right through to waiting staff
Stayed 3 nights in Dec 2023

2/10 Terrible

Reinaldo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in that so called hotel is terrible. Uneducated, noisy, unprofessional, rude, e.t.c. We were forced to pay for our laundry. Where in the world guests have to pay for laundry??? We asked the front desk personnel if the hotel could do our laundry on Friday because we were leaving on Sunday and they told us the clothes will be cleaned on Saturday morning, but noooooo, they brought us our clothes back on Sunday...a few hours before our departure. The so called hotel has a big pack of stray cats all over the place. The cats have not received any veterinarian services in their entire life. Non of them are neutered and they have lice. The noisy is intolerable. They play loud music at any time. The housekeepers don't clean properly. They cut the water supply at times. The service in the "restaurant" is chaotic and slow. They seem to be understaffed and the employees they have lack of any hospitality skills. In addition to all of that, they didn't give us the room we paid for. Instead they gave us a room with the balcony door that didn't close. I do NOT recommend that "hotel" to anyone.
Stayed 8 nights in Dec 2023

6/10 Okay

Nashika

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice but could have more food selections. And more things to do on the property.

4/10 Poor

Henry

Disliked: Amenities
Service was slow check in was really bad didn’t live up to all inclusive expectations because they never had anything just really slow moving staff and rooms are out dated good location need better service
Stayed 4 nights in Nov 2023

6/10 Okay

Jenna

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay at starfish. A few things to consider if you plan on booking: 1. This truly is a 3 star resort. 2. The rooms and common areas were kept clean 3. The rooms need updating, they are very plain. Our room had a slider with a walkout patio about 20ft from the beach. 4. Bars dont have great options and can be slow to serve. They are also open at odd times. 5. Breakfast was fine, but the food generally wasnt great. We ate out most meals. 6. The location is great. Walking distance to many restaurants and the beach is beautiful. Overall, it was a good experience, but if your looking for a "sandals" type hotel, this isnt it. We would stay again, if there was an option for just the room or a euro meal plan.

2/10 Terrible

Jeanna, Fulshear

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I like the convenience of walking from resort to restaurants. House keeping was friendly. Those are the ONLY positive things about this resort!! Negatives are the following: Crystal the desk attendant was extremely rude and acted like it was an inconvenience every time you asked her a question. One example was she gave us an adapter snd I could not plug in my phone so I took it to her to see what the issue was. I did not use enough force. It was hard to push. She took it snd pushed it in and just walked away ! I tried to say thanks but she ignored me. I asked for towels a and face cloths. I NEVER got them! At checkout , she could not find our paperwork! We waited for ever, she walked away with no comment. Finally I returned and she said I needed my receipt for the adapter. I did not have it. She said with it I would not get my deposit! I spoke to a gentleman at the desk and told him everything I experienced. He contacted the manager and she respectfully took down my information. The bar was very slow because they only had one area open at a time. They had a bucket of water they put the plastic drinks in to wash. Disgusting ! Pool was clean, but dangerous aground the rim to enter. Most chairs were broken not enough chairs around pool or beach area. Often, no beach towels were available . Staff rude, neglected customers in dining area. Most mornings I had to go without coffee snd had to search for silverware and napkins. Expired milk! September dates in November!
Stayed 5 nights in Nov 2023

4/10 Poor

Louise, Barcelona

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Didnt like staff attitude, facil I ties old and run down. Did not recieve what was requested with no apology.
Stayed 3 nights in Nov 2023

10/10 Excellent

Bernice L

Travelled with partner
Liked: Amenities
The employees were very very nice.
Stayed 7 nights in Oct 2023

8/10 Good

Tremaine

Liked: Cleanliness
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
This hotel was not as advertised, not very clean, 90% of the umbrellas and lawn/beach chairs were broken. Not enough to start with. The food was disgusting. The bar where you can "see the sunset' is always closed. Staff not very friendly. On top of it, it is an hour and a half from the airport, not worth going to this hotel, and it is not that cheap. Live and learn.
Stayed 5 nights in Sep 2023

8/10 Good

Janice

Travelled with family and small children
Disliked: Property conditions & facilities
The property is beautiful and spacious, but behind the property there are heaps of discarded, burnt debris that can be seen from the room corridor. Not a pretty sight. I loved the staff. They are exceptional. The food is excellent also.
Stayed 7 nights in Aug 2023

6/10 Okay

lurie

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Outdated
The beach is superb. The resort is old and plans are there for it to be demolished next year to build a new resort. Food was overall good but the staff in the buffet was not friendly and provided very poor service.
Stayed 4 nights in Aug 2023