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HG Hotel

4.0 star property

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Photo gallery for HG Hotel

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; international cuisine
Daily cooked-to-order breakfast for a fee
Terrace/patio
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Plaza Galerias Guadalajara Shopping Center
    ‪7 min walk‬
  • US Consulate General Guadalajara
    ‪5 min drive‬
  • Akron Stadium
    ‪6 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Sleep Inn Guadalajara Galerias

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (667)
The price is CHF 65
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Sleep Inn Guadalajara Galerias

About this property

HG Hotel

Hotel connected to a shopping centre in Zapopan with free valet parking
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a 24-hour business centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
HG Hotel offers 75 accommodations with a safe and a hairdryer. Rooms open to balconies. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at HG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Plaza Galerias Guadalajara Shopping Center. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at THE88BISTRO
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a playground and archery
  • Just a 2-minute drive from Plaza Galerias Guadalajara Shopping Center and 6 minutes from US Consulate General Guadalajara
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A 24-hour health club, a terrace, and tour/ticket assistance are also featured at the business-friendly HG Hotel. Self parking and valet parking are free.

This 4-star Zapopan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
THE88BISTRO – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • THE88BISTRO

Things to do

  • 24-hour health club
  • Archery
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 559
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 559

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 400.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 300 per vehicle (one way)
  • Early check-in fee: MXN 559 (subject to availability)
  • Late check-out fee: MXN 559 (subject to availability)
  • Crib (infant bed) fee: MXN 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
HG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

HG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Antonio

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marek, SeaTac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025

10/10 Excellent

evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024

8/10 Good

JUPITER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gaby

Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Stayed 3 nights in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jose Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

zoila perla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Esther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for sleeping in business plan, al was fine, accordung to prive
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The checkin was easy and fast. The room was as expected, very quiet
Stayed 1 night in Sep 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service

agradable

Es un lugar cómodo y acogedor, limpio
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024