Hotel Olá Chapultepec

2.0 star property

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Photo gallery for Hotel Olá Chapultepec

Reception
Business centre
Family Quadruple Room | Premium bedding, individually decorated, individually furnished
Terrace/patio
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Av. Chapultepec Nte. 20A, Ladrón de Guevara, Americana, Guadalajara, Jal., 44600
  • Avienda Chapultepec
    ‪1 min walk‬
  • Applicant Service Center
    ‪12 min walk‬
  • Minerva Roundabout
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪36 min drive‬

Room options

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Family Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Junior Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Similar properties

About this property

Hotel Olá Chapultepec

Art Deco hotel in Guadalajara with a 24-hour front desk
A business centre, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a corner/local shop are on-site. Housekeeping is available on request.
Hotel Olá Chapultepec offers 78 air-conditioned accommodations, with blackout curtains. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Hotel Olá Chapultepec. During your stay, you're just a quick walk from Avienda Chapultepec. Free WiFi in public areas, a business centre and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Services include tour or ticket assistance, a porter and luggage storage
  • Steps from Avienda Chapultepec and a 3-minute drive from Minerva Roundabout
  • Airport shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and coworking spaces. An airport shuttle (available 24 hours) is available for a fee. A library, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Olá Chapultepec.

This Art Deco Guadalajara hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 220 metres
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Books
  • Library
  • Video library

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Olá Chapultepec

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 500 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Hotel Olá Chapultepec offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Olá
Hotel Olá Chapultepec Hotel
Hotel Olá Chapultepec Guadalajara
Hotel Olá Chapultepec Hotel Guadalajara

Hotel Olá Chapultepec Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 607 reviews
Rating 8 - Good. 102 out of 607 reviews
Rating 6 - Okay. 40 out of 607 reviews
Rating 4 - Poor. 12 out of 607 reviews
Rating 2 - Terrible. 10 out of 607 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Great area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Río Rico

Liked: Cleanliness, staff & service, property conditions & facilities
There’s going to be some noise on the weekend!
Stayed 4 nights in Dec 2024

10/10 Excellent

Guilgamesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

CESAR

Stayed 1 night in Dec 2024

10/10 Excellent

ALEXANDRO

Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo perfecto y la atención fue excelente. Tiene muchos lugares q puedes ir caminando y es muy seguro.
Stayed 3 nights in Dec 2024

8/10 Good

Alia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs upgrade
Stayed 2 nights in Nov 2024

6/10 Okay

Patrick James, Tulare

Liked: Cleanliness, staff & service, amenities
Parking was a hassle and I would have appreciated a little notice about the night club on the top floor so I could have gotten a room on a floor lower than the 8th
Stayed 7 nights in Nov 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent in all ways. We did not care for the stairs at the entrance but a young man came down and took our bags up so we could hold the handrail! Nicely appointed rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Primera vez visitando Guadalajara y este hotel fue espectacular buen servicio del personal y muy amables.
Stayed 5 nights in Nov 2024

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent such a great time with my family in the hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Luis

Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo, Las Vegas

Stayed 1 night in Nov 2024

6/10 Okay

Monica

Liked: Cleanliness, staff & service
Location is central, service’is very good but they don’t provide parking on location you have to walk across the street go up stairs and then elevator to Parking very inconvenient. The bed is too firm and there’s a lot of noise on the weekends.
Stayed 8 nights in Nov 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Very clean rooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fermin

Stayed 7 nights in Nov 2024