A microwave in a common area, a 24-hour front desk and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Change of towels is available on request
Hotel Hi Guadalupe offers 33 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels.
Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Hi Guadalupe, you'll be close to Estadio BBVA Bancomer. Free WiFi in public areas and free self-parking are available.
Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Amenities include a vending machine and a shared microwave
11 minutes by car from Fundidora Park and 10 minutes from Estadio BBVA Bancomer
As a guest of Hotel Hi Guadalupe, you'll find a vending machine, a garden, and a microwave in a common area. Public spaces have free WiFi. Free self parking is available.
This Guadalupe hotel is smoke free.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Conveniences
24-hour front desk
Shared microwave
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
More
Air conditioning
Desk
Heating
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Alcohol isn't served or allowed at Hotel Hi Guadalupe.
Property is also known as
Hotel Hi Guadalupe Hotel
Hotel Hi Guadalupe Guadalupe
Hotel Hi Guadalupe Hotel Guadalupe
Hotel Hi Guadalupe Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms are very small and customer service is horrible. We forgot my daughters sandles at checkout so i called them and they confirmed. But then i go, and they say never found.
Maira
Stayed 1 night in Jun 2024
2/10 Terrible
Juan
Travelled with partner
24 Feb 2024
Disliked: Staff & service, amenities
Their administration is unorganized. Y room’s door was knocked to let me know that I had to pay for the room. The following day my door was locked because my bed sheets were stained and I had to pay for them first in to have my door open.
I stayed in this hotel for four nights and for the price it was good. The rooms weren’t too small, the ac worked awesome. It was a basic room nothing luxurious. The Ubers had a little bit of trouble to find the entrance since it’s by a busy road and the property is new. The staff though was not the nicest at all. They weren’t accommodating or comprehensive. I booked with Expedia and they didn’t respect the price you pay and they make you cancel and book directly with them. When you cancel with Expedia there’s a fee and it’s not worth all the hassle. The fee is high and the hotel doesn’t care. They just wanted me to book directly when the difference of prize was 1 peso. Ridiculous. They were fighting me for 1 peso. I told them I will give them the peso and they told me no we can’t do that. You have to cancel your Expedia reservation and the fee is not our problem basically
Adlih
Stayed 4 nights in Jun 2023
6/10 Okay
Victor
Business traveller
10 Sept 2024
Liked: Cleanliness
El ruido de los carros que pasan por la autopista se escucha dentro de la habitación, estas no aislan el ruido.
No salió agua caliente en ningún momento
Al llegar no existe un lugar donde te puedas sentar ya que el check-in es después de las 3 de la tarde si llegas antes no hay dónde te sientes la máquina expendedora de alimentos está muy limitada no tienen gran surtido de alimento y de bebidas la habitación es muy pequeña pero muy cómoda cumple sus funciones, no tiene clóset ni una gaveta para que guardes la ropa que traes en la maleta no hay plancha no hay botellas de agua es básicamente una habitación de entrar dormir y salir
Creo es necesario cambiar las pantallas por Smart tv, ya que la programación del cable es muy mala, de ahí en más todo excelente muy bonita la habitación
La construccion esta nueva, señal de internet, TV, agua, AA, mobiliario, EXCELENTES. Olvide mi llave en la habitación, la camarista no la reporto y me cobraron $50 pesos, no es la cantidad fue la actitud de la recepcionista, cobrarme por algo que gente de su equipo no reportó