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Four Points By Sheraton Guangzhou, Baiyun

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points By Sheraton Guangzhou, Baiyun

Exterior
Breakfast, lunch and dinner served
Lobby lounge
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
No.14,16, Yuncheng Middle Second Road, Baiyun District, Guangzhou, Guangdong, 510410
  • Guangzhou Baiyun International Convention Center
    15 min walk
  • Guangzhou Wanda Plaza
    2 min drive
  • Guangzhou Gymnasium
    5 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    33 min drive

Room options

View all photos for Classic Double Bed Room

Premium bedding, down duvets, in-room safe, desk

Classic Double Bed Room

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Double Beds

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Bed Room

Premium bedding, down duvets, in-room safe, desk

Classic King Bed Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, down duvets, in-room safe, desk

Studio Suite

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Element Guangzhou Baiyun

Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (29)
The price is CHF 79
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Element Guangzhou Baiyun

About this property

Four Points By Sheraton Guangzhou, Baiyun

Hotel connected to the convention centre in Baiyun District with a 24-hour health club
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Four Points By Sheraton Guangzhou, Baiyun offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
With your stay at Four Points By Sheraton Guangzhou, Baiyun, you're connected to the convention centre and just a quick walk from Guangzhou Children's Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Guangzhou Wanda Plaza and 6 minutes from Yuexiu Park
  • Train station pick-up and train station drop-off shuttle service available for a fee
Four Points By Sheraton Guangzhou, Baiyun offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. There's an onsite 24-hour business centre.

WiFi is free in public spaces. The business-friendly Four Points By Sheraton Guangzhou, Baiyun also features a garden, concierge services, and dry cleaning/laundry services. A train station pick-up service and a train station drop-off service are available for a fee. A complete renovation of Four Points By Sheraton Guangzhou, Baiyun was completed in May 2023.

This 4-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
The Mesh – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Mesh

Family friendly

  • Free cot
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (72 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (130 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 May 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Guangzhou, Baiyun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points By Sheraton Guangzhou Baiyun
Four Points By Sheraton Guangzhou, Baiyun Hotel
Four Points By Sheraton Guangzhou, Baiyun Guangzhou
Four Points By Sheraton Guangzhou, Baiyun Hotel Guangzhou

Four Points By Sheraton Guangzhou, Baiyun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 1 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 4 out of 53 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Calvin

Stayed 1 night in Aug 2024

10/10 Excellent

mathew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

calvin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

yong

Stayed 2 nights in Jan 2024

2/10 Terrible

Kin Fo

Stayed 1 night in Aug 2024

10/10 Excellent

siu kuen jova

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果要求有质素的酒店可以选择， 但係在白云文化广场站去景点路程很远。
Stayed 3 nights in Jul 2024

10/10 Excellent

Chun Hung

Stayed 1 night in Jun 2024

8/10 Good

Stephenie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

jungho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
가격대비 훌륭한 퀄리티 근처 힐튼보다 룸은 작지만 신식이라 청결합니다 출장용으로 굿
Stayed 2 nights in Jun 2024

10/10 Excellent

Georgios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real top class hotel
Everything was perfect. From any aspect. Installations, spacious rooms, breakfast choices, personnel. Special merit to Serene and Taylor in the reception for their willingness to assist us.
Stayed 3 nights in Jun 2024

10/10 Excellent

CHENG MAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二次入住了，不錯的
Stayed 1 night in May 2024

10/10 Excellent

SUNHEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

jungho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Mahmut

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

KA PO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體很滿意，員工服務也很好
Stayed 1 night in May 2024

8/10 Good

Òscar, lima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen el metro justo al frente del hotel. La atención y servicio A1. Los desayunos buffet buenasos.
Stayed 9 nights in Apr 2024

10/10 Excellent

MINJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

WEI CHUAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2024

8/10 Good

HYUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities
손님 모시고 가기 좋습니다. 조용하고 넓고 편안합니다.
Stayed 1 night in Apr 2024

8/10 Good

Lai Yi

Stayed 1 night in Mar 2024

2/10 Terrible

SUET TAN FIONA

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
酒店職員服務和態度十分差
職員辦事和態度十分差！本來我住一晚，後來加多一日行程，所以之後再book多一晚，check-in時已同職員講了，她也知道，但是當第二天晚上回酒店時，房咭用不到，原來酒店已將房咭消磁，所以上不到房間樓層，要去大堂再重新整一張新的房咭，當時酒店櫃檯只有一位職員，而且有六七位排緊隊，櫃檯職員有向後台求救，但都沒有人出嚟幫手，我們已等了差不多半個鐘也沒有人出來，所以開始有人不耐煩，後台職員才施施然行出來，這樣服務質素和態度十分差，這間酒店算是4.5至5星，但這樣服務質素不能接受，如果繼續這樣，相信沒有人會入住了。
Stayed 1 night in Mar 2024

2/10 Terrible

SUET TAN FIONA

Stayed 1 night in Mar 2024

2/10 Terrible

SUET TAN FIONA

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
極差
選擇這間酒店是因為比較新和舒適，但是這次入住經驗十分差，因為酒店給了一間厠所流水的房間给我，我一共住2夜，第一夜入住時已經看見坐厠底包了一條毛巾，已覺奇怪，但沒有理會，到第二天，因早出晚歸，大約凌晨1:30去厠所發現廁所水沉，應該清潔時拿走了毛巾沒有再包返，所以漏水流出來，同酒店職員講，他們換了另外一間給我，但是當時以凌晨兩點多，本人是一位老人家還有一位七歲小朋友，搞掂已凌晨三點多，第二朝一早就check out, 根本成晚沒有睡，酒店亦沒有任何歉意，極力不推薦這間酒店
Stayed 1 night in Mar 2024