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Grand Mercure Dongguan Humen

3.5 star property

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Photo gallery for Grand Mercure Dongguan Humen

Lobby
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Interior
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
123 Humen Road, Humen Town Dongguan City, Dongguan, Guangdong, 723000
  • Broadway Fashionable Mall
    ‪4 min walk‬
  • Humen Park
    ‪6 min walk‬
  • Humen Square
    ‪16 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Dongguan Humen by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (26)
The price is CHF 46
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn Express Dongguan Humen by IHG

About this property

Grand Mercure Dongguan Humen

Dongguan hotel in Humen with fitness centre and sauna
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference centre and a business centre. Housekeeping is available on request.
Grand Mercure Dongguan Humen offers 252 accommodations with minibars and a safe. This Dongguan hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Grand Mercure Dongguan Humen, you're just a quick walk from Broadway Fashionable Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Broadway Fashionable Mall and 6 minutes on foot from Humen Park
Grand Mercure Dongguan Humen offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. The business-friendly Grand Mercure Dongguan Humen also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Dongguan hotel is smoke free.

One Cafe – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • One Cafe

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Mercure Dongguan Humen
Grand Mercure Hotel Dongguan Humen
Grand Mercure Dongguan Humen Hotel
Grand Mercure Humen Hotel
Grand Mercure Humen
Grand Mercure Dongguan Humen Hotel
Grand Mercure Dongguan Humen Dongguan
Grand Mercure Dongguan Humen Hotel Dongguan

Grand Mercure Dongguan Humen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 110 reviews
Rating 8 - Good. 54 out of 110 reviews
Rating 6 - Okay. 10 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 0 out of 110 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thai My

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Poor TV connection. Cant open progs. No map to show some popular locations. Poor amenities. Can't find hairdryer. Fridge not working. Communication barriers - staff can't speak English.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

MikeTan, Singapore

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near to ferry port and railway station. Like the strong WiFi in the room and availability of CNN channel on TV. 👍
Stayed 2 nights in Nov 2019

8/10 Good

JENNYR, Los Angeles

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
I stayed here for a business trip because the Mels Weldon had such an awful smell. This hotel was good. Nothing luxurious but the rooms were small and clean and well designed. The overall feel of hotel was good and had no complaints other than the food at the hotel was limited. However, the Starbucks was right next door. I have different expectations for business travel than I do for leisure. This hotel checked my most important box of cleanliness so I was very satisfied.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People thier who spoke English was excellent. Otherwise, i was lost in translation.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Staff spoke good English and were able to assist in our very early check out and organising transport for us.
Stayed 1 night in Jul 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
excellent Hotel. Friendly staff. Great amenities
Stayed 3 nights in Jul 2018

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive Service
Very nice hotel, the location is near many stores. The employees at the front desk speak very good english, which is not usual for China^^ The room was very nice, clean plus beautiful decoration and featured all what you need, nice slippers, bathrob etc. Looking forward to my next stay there.
Stayed 1 night in May 2018

10/10 Excellent

Trixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The hotel is along Humen Boulevard which is conveniently located near the shopping area. I love this property for its cleanliness and thoughtfulness in interior design; ie. open concept bathroom, rotatable mirror and wide bathroom counter. I think this is one of the better mecure properties. I will definitely make this my go-to-hotel when I go to Humen.
Stayed 2 nights in Mar 2018

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve.
Food serving was slow in the coffee house
Stayed 1 night in Mar 2018

8/10 Good

Soon Sheng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall satistied
overall satisfying. The location is good but facilities is not beyond expectation. Could have been better based on current room rate
Stayed 1 night in Mar 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Good value in Hume
Good hotel to stay in the winter season. I've stayed here in the summer and found the aircon to be inadequate for the subtropical climate. It's not a problem when the outside temp is less than 20 C. Being on my own most of the stay, I eat at the buffet dinner. For guests, the dinner is discounted to a very reasonable price. The only drawback is the occasional bus tour that crowds the restaurant making it difficult to get food from the stations. The hotel is very central, but the immediate area is unpleasant. The back of the hotel sits on one of the canals in the city that smells and operates as a sewer. If you go for a walk to the park or cross the canal, be prepared for odor. There's a starbucks next door at the grand noble hotel. I've stayed at the grand noble as well; it's more expensive, but has different drawbacks that make the Mercure attractive.
Stayed 3 nights in Dec 2017

8/10 Good

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay in humen
good breakfast and location
Stayed 3 nights in Aug 2017

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver Nice Hotel to be in when in Humen, Dongguan
Have stayed in this hotel for a couple of times. Each time was always no surprised - the staff are ever courteous and the rooms are very well kept and clean. Kept from the busy side of town, this hotel is convenient with food and shopping.
Stayed 1 night in Aug 2017

10/10 Excellent

Connie , LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fast Wifi
I'm returning customer, I've been visiting this hotel more than 8 years. Front dest staffs are kind and speaks English very well. Room always clean and bed sheets are always completely dry even it's summer time. This hotel has the fastest Wifi ever, even faster than 5 star hotel. Great for business travelers.

6/10 Okay

scudeller, Italy

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, starbucks at the corner!
Every things are ok except breakfast for foreigner.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Pretty good deal.
Overall room was clean but toilet space had very bad strong smell.

8/10 Good

hyun

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Magnus, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure - Dongguan
Clean and well priced, good local amenities - just wish there was a pool!

6/10 Okay

Peter, New Jersey

Liked: Cleanliness, staff & service, room comfort
Good hotel but use spring water to brush ur teeth
The rooms are on the small side but its good for the money I paid. We paid extra to get the bigger room with a separate bathtub. First night was okay but on the 2nd night, the bath tub was pouring out hot water with black sands. By the time the tub filled about 3 inches, I could see a layer of sands on the bottom. So at 2:00 AM, I was forced to change the room on the same floor. The bed in this room was not as comfortable but I was not going to take a shower or bath with this black water. I was afraid the entire floor shared the same water pipe but it doesn't seem so. Anyway, i started to use spring water to brush my teeth.

8/10 Good

Eugene, Shenzhen

Liked: Room comfort
Great Front Desk Service
Unfortunately i am only good for a one-night stay. But i will surely return during my next trip to Dongguan.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Mixed review
The hotel aircon is basically not working and can't be adjusted. It's hot. There is a very weird smell in the aircon it's very bad. Service is good though and room is ok

8/10 Good

Vinny, Sg

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Pretty good hotel in the area I will stay there again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, but bad air conditioning
The room was clean and tidy. Spacious too. But the air conditioning for the room was not circulating well, didn't feel cold (even when the temperature was tuned to the coolest) and gave out a mouldy smell. Overall, it was still a pleasant stay.