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Park Hyatt Guangzhou

5.0 star property

Choose dates to view prices

Photo gallery for Park Hyatt Guangzhou

Exterior
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Cocktail bar
Couples treatment room(s), hot tub, steam room, body treatments
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Gym

Explore the area

Map
No. 16, Huaxia Road, Zhujiang New Town, Tianhe District, Guangzhou, Guangdong
  • Guangzhou Opera House
    ‪6 min walk‬
  • Flower City Square
    ‪12 min walk‬
  • Guangzhou Library
    ‪2 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪48 min drive‬

Room options

View all photos for 2 Double Beds Park View

48-inch LED TV with cable channels, TV, pay films

2 Double Beds Park View

  • 52 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed River View

1 King Bed River View | Minibar, in-room safe, desk, soundproofing

1 King Bed River View

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Beds River View

View from room

2 Double Beds River View

  • 52 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Park Deluxe King

Park Deluxe King | View from room

Park Deluxe King

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Living area | 48-inch LED TV with cable channels, TV, pay films

Park Suite

  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Canton Tower View

1 King Bed Canton Tower View | View from room

1 King Bed Canton Tower View

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower View Suite

Tower View Suite | Minibar, in-room safe, desk, soundproofing

Tower View Suite

  • 109 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds Canton Tower View

View from room

2 Double Beds Canton Tower View

  • 52 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 260 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Diplomat Suite

Minibar, in-room safe, desk, soundproofing

Diplomat Suite

  • 208 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Park Deluxe Suite

Park Deluxe Suite | Minibar, in-room safe, desk, soundproofing

Park Deluxe Suite

  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, River View

Deluxe Studio Suite, 1 King Bed, River View | Living area | 48-inch LED TV with cable channels, TV, pay films

Deluxe Studio Suite, 1 King Bed, River View

  • 109 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING BED

Minibar, in-room safe, desk, soundproofing

1 KING BED

  • 52.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 DOUBLE BEDS

View from room

2 DOUBLE BEDS

  • 52 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Park View

1 King Bed Park View | Minibar, in-room safe, desk, soundproofing

1 King Bed Park View

  • 52 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Four Seasons Guangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (449)
The price is CHF 262
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Four Seasons Guangzhou

About this property

Park Hyatt Guangzhou

Luxury Guangzhou hotel in Tianhe with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Park Hyatt Guangzhou offers 208 air-conditioned accommodations with minibars and espresso makers. 48-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

During your stay at Park Hyatt Guangzhou, you're just a quick walk from Guangzhou Opera House. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Dining Room
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, hydrotherapy or body treatments at The Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 6 minutes by foot from Guangzhou Opera House and a 2-minute drive from Guangdong Museum
Park Hyatt Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 13993 square feet (1300 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Park Hyatt Guangzhou. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dining Room – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Living Room – This restaurant specialises in Fusion cuisine and serves lunch, dinner and light fare. Reservations are required. Open daily.
Yue Jing Xuan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Roof Bar – On-site cocktail bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dining Room
  • Living Room
  • The Roof Bar
  • Yue Jing Xuan

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Winery release events

Family friendly

  • Baby bath
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (13,993 square foot of space)

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hyatt Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 per person
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou Guangzhou
Park Hyatt Guangzhou Hotel Guangzhou

Park Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 109 reviews
Rating 8 - Good. 24 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 4 out of 109 reviews
Rating 2 - Terrible. 6 out of 109 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but because of the conference you have to wait extra time for them to get your room ready. Otherwise everything else is perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Yohnatan

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Oct 2024

8/10 Good

Yujing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom wasn’t cleaned properly when I walked in, nothing major, just a small stuff wasn’t cleaned off. The staff at the front desk take it very seriously and did a wonderful job to solve this problem. Great location and great staff. I had wonderful experience here and would stay again in the future. Highly recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

chuqian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the cleaning staff was always polite and the room was always clean.
Stayed 5 nights in Jul 2024

2/10 Terrible

TING

Stayed 1 night in May 2024

10/10 Excellent

Eloy, Cutler Bay

Stayed 2 nights in Apr 2024

10/10 Excellent

Jian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, superb service from staff, amazing view.
Stayed 1 night in Apr 2024

10/10 Excellent

Zitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Xiaoyan

Travelled with family
Good hotel, good room, good service
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Hotel is modern and comfortable. Service is great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Or Tsun Yu

Stayed 2 nights in Nov 2023

10/10 Excellent

Kanti

Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ying

Stayed 1 night in Jul 2023

10/10 Excellent

Miaotian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2022

2/10 Terrible

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Service and Attitude
I’m posting this for my wife, as I booked the hotel for her solo trip. During the night the A/C wasn’t getting cool, it couldn’t get below 22 deg. The hotel didn’t even have a fan for to use. The hotel offered me a mediocre breakfast and a late check out after I complained and they moved me around to different rooms without any sleep. However, the next day while I was trying to take a nap around 11:45am, a man knocked on the door once and let himself into the room without saying anything. After my shock and I confronted him, he said he was room service and had the wrong room. When I checked out I asked to speak to the manager, Mark Wong, who said the man was checking laundry which is different than what the man said. Mark said they would investigate and call me later. They called me back to say after investigating the man knocked, so it was “ok” to which I replied he opened the door before I could say anything and the reply was “everyone has a different perception of time”. As a solo woman traveler, Mark’s indifference to the situation is unforgivable and he should be ashamed. There is absolutely no excuse for any staff entering a room without proper time and announcing why they are there. I’m thankful I was not changing or in the shower when the man entered.
Stayed 1 night in Oct 2021

4/10 Poor

shiqiu

Stayed 1 night in Nov 2020

10/10 Excellent

Ziyad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay at
Indescribable place. The lobby little bit dim.
Stayed 3 nights in Dec 2019

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Wei

Stayed 1 night in Sep 2019

10/10 Excellent

Alden, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
great place like all other Park Hyatt! and great location as well
Stayed 2 nights in Sep 2019

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019