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The Garden Hotel Guangzhou - Staff Available in 11 Languages

5.0 star property

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Garden 66 Non-Smoking Twin Bed | Premium bedding, minibar, in-room safe, desk
Outdoor pool
Garden
Sun deck
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
368 Huanshi Dong Lu, Guangzhou, Guangdong, 510064
  • China Plaza
    ‪18 min walk‬
  • Yuexiu Park
    ‪2 min drive‬
  • Guangdong Provincial Museum
    ‪3 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪43 min drive‬

Room options

View all photos for Kapok 66 Non-Smoking King Bed

Premium bedding, minibar, in-room safe, desk

Kapok 66 Non-Smoking King Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden 66 Twin Bed

Premium bedding, minibar, in-room safe, desk

Garden 66 Twin Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden 66 Non-Smoking Twin Bed

Garden 66 Non-Smoking Twin Bed | Premium bedding, minibar, in-room safe, desk

Garden 66 Non-Smoking Twin Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden 66 King Bed

Premium bedding, minibar, in-room safe, desk

Garden 66 King Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for E500 Non-Smoking King Bed Room

Premium bedding, minibar, in-room safe, desk

E500 Non-Smoking King Bed Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden 66 Non-Smoking King Bed

Premium bedding, minibar, in-room safe, desk

Garden 66 Non-Smoking King Bed

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for E500 Non-Smoking Twin Bed Room

Premium bedding, minibar, in-room safe, desk

E500 Non-Smoking Twin Bed Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Kapok 66 King Bed

Premium bedding, minibar, in-room safe, desk

Kapok 66 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Non-Smoking Twin Bed Room

Premium bedding, minibar, in-room safe, desk

Premier Non-Smoking Twin Bed Room

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Garden King Bed Executive Suite

Premium bedding, minibar, in-room safe, desk

Garden King Bed Executive Suite

  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Twin Bed Executive Suite

Premium bedding, minibar, in-room safe, desk

Garden Twin Bed Executive Suite

  • 96 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Kapok 66 Twin Bed

Premium bedding, minibar, in-room safe, desk

Kapok 66 Twin Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Kapok 66 Non-Smoking Twin Bed

Premium bedding, minibar, in-room safe, desk

Kapok 66 Non-Smoking Twin Bed

  • 64 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Non-Smoking Twin Bed Executive Suite

Premium bedding, minibar, in-room safe, desk

Garden Non-Smoking Twin Bed Executive Suite

  • 96 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King Bed Room

Premium bedding, minibar, in-room safe, desk

Premier King Bed Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Non-Smoking King Bed Executive Suite

Premium bedding, minibar, in-room safe, desk

Garden Non-Smoking King Bed Executive Suite

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Non-Smoking King Bed Room

Premium bedding, minibar, in-room safe, desk

Premier Non-Smoking King Bed Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for E500 King Bed Room

Premium bedding, minibar, in-room safe, desk

E500 King Bed Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for E500 Twin Bed Room

Premium bedding, minibar, in-room safe, desk

E500 Twin Bed Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Garden Hotel Guangzhou - Staff Available in 11 Languages

Luxury hotel connected to a shopping centre in Yuexiu with 9 restaurants
This hotel features 9 restaurants, a fitness centre and outdoor tennis courts. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service and concierge services. Housekeeping is available on request.
The Garden Hotel Guangzhou - Staff Available in 11 Languages offers 828 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Garden Hotel Guangzhou - Staff Available in 11 Languages. During your stay, you'll be connected to a shopping centre and within walking distance of Guangzhou Martyrs' Memorial Garden. Free WiFi in public areas, free self-parking and 9 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Waterfall Restaurant瀑布餐厅, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Just a 3-minute drive from Beijing Road Pedestrian Street and 13 minutes from Canton Fair Complex
  • Airport shuttle service available for a fee
There are 9 restaurants on site. Public spaces have free WiFi. The Garden Hotel Guangzhou - Staff Available in 11 Languages offers its guests outdoor tennis courts, a sauna, and a fitness centre. There are 10 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury The Garden Hotel Guangzhou - Staff Available in 11 Languages. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
Waterfall Restaurant瀑布餐厅 – This buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner.
Peach Blossom桃园馆 – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.
Japanese By The Pond庭日本餐厅 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Lai Wan Market荔湾庭 – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.
Connoisseur名仕阁 – This restaurant specialises in French cuisine and overlooks the garden. Reservations are required. Open selected days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CNY 228 for adults and CNY 159.60 for children
  • 9 restaurants

Restaurants on site

  • Connoisseur名仕阁
  • Japanese By The Pond庭日本餐厅
  • Lai Wan Market荔湾庭
  • Peach Blossom桃园馆
  • Waterfall Restaurant瀑布餐厅

Things to do

  • 2 outdoor tennis courts
  • Gym
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 292.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 159.6 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 380 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 292.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Garden Hotel Guangzhou - Staff Available in 11 Languages offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Garden Guangzhou
Garden Guangzhou Hotel
Garden Hotel Guangzhou
Guangzhou Garden
Guangzhou Garden Hotel
Guangzhou Hotel Garden
Hotel Garden Guangzhou
Hotel Guangzhou Garden
Garden Hotel
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou Staff Available in 26 Languages

The Garden Hotel Guangzhou - Staff Available in 11 Languages Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

zhaoming

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center of the city and the location is very convenient. The lobby is magnificent, the rooms are newly decorated and clean. My favorite hotels in Guangzhou
Stayed 4 nights in Nov 2024

10/10 Excellent

Bader

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. rooms are clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Vonica

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at The Garden Hotel Guangzhou, I was really surprised that how friendly the staff were; other than the cleanness of the place, staff are well trained. They were quick, hard working, helpful, friendly and efficient as the hotel was jammed due to the exhibition time during my stay; it further surprised me was that most of them speak English! I would love to stay there again when I go to Guangzhou again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

GHYLA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service Excelent!! Very good internet!! Room very nice and confortable!! The shower is amazing!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

behrooz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Oct 2024

10/10 Excellent

behrooz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

10/10 Excellent

behrooz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient
Stayed 11 nights in Oct 2024

8/10 Good

kevin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good and very welcoming. 3 different locations for breakfast as it can get busy however issues are with the rooms. There is no privacy between bed and toilet or bath for a twin. So if sharing with a friend a twin room there is only one glass that slides for the toilet and then the same glass that slide for the shower and that’s it no where to change in private. Basin is outside so if one is sleeping another getting ready the entire room is disturbed. The more expensive rooms has a frosted glass partition separating the bedroom but nothing that will stop seeing through. Be comfortable with who you are willing to show your skin with.
Stayed 4 nights in Oct 2024

8/10 Good

assem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 4 nights in Oct 2024

8/10 Good

Dirar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Bone

Liked: Cleanliness, staff & service, amenities
Rooms a bit old , breakfast needs a massive upgrade. Coffe served in cardboard cups, no spoons to mix sugar , they offer plastic straws. It’s unbelievable how they are so off on the detail which costs nothing.
Stayed 1 night in Oct 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Garden. Rooms and hotel are great, area around hotel has lots to see and eat. Will continue to stay here in the future.
Stayed 4 nights in Oct 2024

8/10 Good

TIMOTHY

Business traveller
Liked: Cleanliness
Its a great hotel, the staff are very pleasant & mean well, it could be more efficient but that’s what I have found in China, have to stick to the rules
Stayed 5 nights in Oct 2024

10/10 Excellent

zhaoming

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will go again
Stayed 6 nights in Oct 2024

10/10 Excellent

ULRIC

Liked: Cleanliness, staff & service
AC vents in room to be cleaned often. Got respiratory and flu like sickness during my stay.
Stayed 1 night in Oct 2024

6/10 Okay

Ezgi

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is getting older and definitely needs refreshing; the first room I had was first of all dirty (cleaning was much better in the past) and there were hair on the table which also had some water damage and not fixed, they have covered it with some magazines. Within hours of check in, it started to drip from the bathroom ceiling into the bathtub so they had to change my room. The second room was similar, not that great of a cleaning, furniture a bit run down, bathroom needs renewing. Breakfast on 30th floor is definitely better than the 1st floor; that was the only reason I booked this hotel, a good breakfast but it won’t be enough for future trips. They have a noodle restaurant on the first floor, adjacent to the lobby which is a good addition for people who want a quick lunch or dinner. Generally food quality of the hotel is the best thing here. The management should consider renewing the facilities as soon as they can while the food will not save the day much longer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lyonor

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Business traveller
Liked: Amenities, property conditions & facilities
Convenient hotel for business travelers near by metro station and different food cuisine resturants
Stayed 3 nights in Oct 2024

10/10 Excellent

Louisa

Stayed 3 nights in Oct 2024

6/10 Okay

Bone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but WiFi a serious issue. Not sure why they don’t work on this, won’t be staying again due to lack of wifi connectivity. I stay 50 nights year in gz and they lost this business due to WiFi. Everything else fantastic
Stayed 1 night in Oct 2024

8/10 Good

Mohammad

Stayed 2 nights in Sep 2024

8/10 Good

Nabil, Riyadh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and friendly staff who speak good English. The area around the hotel is very convenient for Halal food options
Stayed 3 nights in Sep 2024

10/10 Excellent

Lars

Stayed 4 nights in Sep 2024