Tikal Futura Hotel & Convention Center

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tikal Futura Hotel & Convention Center

Interior entrance
Indoor pool, open 5:30 AM to 7:30 PM, pool loungers
Business Two Full Size Bed Adult Only Business Lounge Access | Premium bedding, in-room safe, individually decorated
Bar (on property)
Couples treatment room(s), sauna, steam room, hot stone massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar

Explore the area

Map
Calzada Roosevelt 22-43, Zona 11, Guatemala City, Guatemala, 1011
  • Museo Miraflores
    6 min walk
  • Hospital Roosevelt
    3 min drive
  • Kaminaljuyu
    3 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Two Full Size Bed

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Business Two Full Size Bed Adult Only Business Lounge Access

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Business One King Bed Adult Only Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe One King Size Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Master Suite

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Tikal Futura Hotel & Convention Center

Family-friendly hotel connected to the convention centre in Guatemala City with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Tikal Futura Hotel & Convention Center offers 205 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and fridges can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Natura Gym + Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Tikal Futura Hotel & Convention Center. During your stay, you'll be connected to the convention centre and just a quick walk from Museo Miraflores. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Hibiscus Restaurante
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, manicures and pedicures or facials at Natura Gym + Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by foot from Museo Miraflores and a 3-minute drive from Kaminaljuyu
  • Airport shuttle service available for a fee
Tikal Futura Hotel & Convention Center offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 193677 square feet (17993 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Tikal Futura Hotel & Convention Center. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hibiscus Restaurante – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Eleven Bar – This bar specialises in Regional cuisine and only serves light fare. Happy hour is offered. Open selected days.
Zed Bar – This poolside coffee shop serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 5:00 PM at scheduled times and on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GTQ 145 for adults and GTQ 75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Eleven Bar
  • Hibiscus Restaurante
  • Zed Bar

Family friendly

  • Bowling alley
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (193,677 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • 4 buildings
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GTQ 482.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GTQ 350

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires valid identification for all guests at check-in, regardless of age.
Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.

Renovations and closures

The following facilities or services will be unavailable from January 13 2025 to January 16 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tikal Futura Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 245.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GTQ 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GTQ 145.00 for adults and from GTQ 75.00 for children
  • Airport shuttle fee: GTQ 100 per person (one-way)
  • Airport shuttle fee per child: GTQ 100 (one-way), (from 5 to 12 years old)
  • Early check-in fee: GTQ 482.00 (subject to availability)
  • Late check-out fee: GTQ 350 (subject to availability)
  • Rollaway bed fee: GTQ 245.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tikal Futura Hotel & Convention Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 5:30 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Tikal Futura Hotel & Convention Center.

Property is also known as

Grand Hotel Tikal Futura
Grand Tikal
Grand Tikal Futura
Grand Tikal Futura Guatemala City
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel Guatemala City
Grand Tikal Hotel
Hotel Grand Tikal
Hotel Tikal Futura
Tikal Futura
Grand Tikal Futura Hotel Guatemala/Guatemala City
Hotel Grand Tikal Futura
Grand Tikal Futura Hotel
Tikal Futura Hotel Convention Center
Tikal Futura Hotel & Convention Center Hotel
Tikal Futura Hotel & Convention Center Guatemala City
Tikal Futura Hotel & Convention Center Hotel Guatemala City

Tikal Futura Hotel & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews" "
Rating 8 - Good. 197 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Las Vegas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

George

Business traveller, Travelled with group
Great customer service. Good location Rooms are nice, clean and spacious but can use some updating. The breakfast buffet is tops And the restaurant new menu is off to a good start. Will love to have the bar open on Sundays
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, amenities
Good place to stay
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good buffet for breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanta estar en Tikal Futura es un gran hotel excelente servicio
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Cesar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
From staff to the room, was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and professional I highly recommend this place.
Stayed 1 night in Aug 2024

2/10 Terrible

MIRNA

Stayed 3 nights in Aug 2024

4/10 Poor

reyna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Well!, to be a 5 star Hotel in Guatemala, it does not cut it 😐 sadly because being from there to go visit you think it would be a nice experience. Got that one in particular because my aunt wanted to see a show that night which btw was very nice and made the bad taste sort if go away. Reception is horrible , some people don’t understand the meaning of customer service, I’m paying for a service which did not get , front personnel were extremely rude , they don’t care was basically told if you don’t like it too bad wow ! They leave you talking to yourself and then take forever to take care of you , at the end made us walk all the way across the building to check in right after doing the line and being the next person with no more people behind but they said it was to avoid the crowds 👻 what crowds? My aunt had to drag her suitcase all over and Yes there was a few nice indigenous people making the lines themselves & most unfortunate , that’s probably the reason why we were moved , like I mentioned we are from Guatemala and we look artesanal to put it nicely , sad this happens and management don’t care. Just to check in took almost 2 hrs and the room wasn’t even what I had paid for 😤
Stayed 1 night in Aug 2024

10/10 Excellent

orlando

Stayed 4 nights in Aug 2024

10/10 Excellent

Joselin carolina

Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2024

6/10 Okay

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom needs improvement. It was challenging in using the shower handles were not properly adjusted the water was going everywhere and the water in the tub was not draining properly. The room was clean and organized, but no refrigerator which was disappointed.
Stayed 1 night in Aug 2024

2/10 Terrible

Francisco

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The foro two nights the Sink and toilets did not work. I was moved 3 times. The Front Desk desk personal have no idea how to run a hotel.
Stayed 4 nights in Aug 2024

8/10 Good

JAMES

Stayed 5 nights in Aug 2024

10/10 Excellent

Santino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it has everything including a Mall, and fine dining, so we did not have to leave the property.
Stayed 1 night in Aug 2024

10/10 Excellent

holli

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and centrally located. It has a small casino and a restaurant. My only complaint was that the service was extremely slow. We were sitting for over 15 minutes and no one came to our table even though we were calling them they looked as if they didn’t see us. We asked for a bottle of wine and the bottle came 10 minutes later but the waitress forgot to bring the glasses. Another wait for the wine glass.
Stayed 1 night in Jul 2024

10/10 Excellent

ROLANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is awesome
Stayed 1 night in Jul 2024

10/10 Excellent

Ana A, Bradenton

Stayed 2 nights in Jul 2024

10/10 Excellent

Pete

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Guatemala
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Great place!!
Stayed 3 nights in Jul 2024