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Hilton Guatemala City

4.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Guatemala City

Garden
Bar (on property)
Aerial view
Breakfast, lunch and dinner served
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Parking included
  • Breakfast available

Explore the area

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015
  • Centro Comercial Pradera
    5 min drive
  • Las Ventanas
    2 min walk
  • Seis 26 BRT Station
    8 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    21 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Queen Beds (Executive)

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Executive Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Patio

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Queen Beds, Patio

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Smart TV

Room, 2 Queen Beds, Patio

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Smart TV

Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Queen Beds (Executive)

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Smart TV

Junior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Patio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Smart TV

Room, 1 King Bed, Corner

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Barceló Guatemala City

Pool
Hot tub
Spa
Free airport shuttle
4.5 out of 5, Wonderful, (2607)
The price is CHF 85
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Barceló Guatemala City

About this property

Hilton Guatemala City

Luxury hotel with fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Self parking is free. Other amenities include a bar/lounge, a snack bar/deli and WiFi in public areas.
Hilton Guatemala City offers 130 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include baths or showers, dressing gowns and hairdryers.

This Santa Catarina Pinula hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Guatemala City. During your stay, you'll be close to Paseo Cayala. Free self-parking, an outdoor pool and a restaurant are available.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 6 minutes by car from Paseo Cayala and 9 minutes from La Aurora Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Guatemala City offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 49729 square feet (4620 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Guatemala City. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Santa Catarina Pinula hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Restaurante Las Ventanas – This restaurant serves breakfast, brunch, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 15 to 20 for adults and USD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 49,729 square feet of conference space
  • Business centre

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 20 for adults and USD 15 to 20 for children
  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for in-room wired Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 621 reviews" "
Rating 8 - Good. 117 out of 621 reviews" "
Rating 6 - Okay. 59 out of 621 reviews" "
Rating 4 - Poor. 38 out of 621 reviews" "
Rating 2 - Terrible. 26 out of 621 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos

Disliked: Property conditions & facilities
I end up not staying there And I will Stay there again The pictures on the Website are deceiving
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcos

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is super
Stayed 1 night in Sep 2024

10/10 Excellent

William H

Liked: Cleanliness, amenities, property conditions & facilities
Very cool classic room design!
Stayed 1 night in Sep 2024

4/10 Poor

Geraldo

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hector R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. El desayuno y el servicio del restaurante excelente
Stayed 1 night in Aug 2024

8/10 Good

Julio

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Darnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera
Stayed 2 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio como siempre
Stayed 3 nights in Aug 2024

10/10 Excellent

Karlton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly 😊
Stayed 5 nights in Jun 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love the tranquility of the place. The staff incredible!!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and available to assist with all of our questions and needs.
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.
Stayed 1 night in Jul 2024

10/10 Excellent

Cocó

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2024

10/10 Excellent

NICOLE, GUATEMALA CITY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Giovanni

Stayed 1 night in May 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be a lot better if you guys have Smart TV
Stayed 1 night in Feb 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest services!
Stayed 1 night in Apr 2024

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Blecing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2024

6/10 Okay

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist no so kind, Executive Room. With out paper to write a note, missing picture paint, the towels to old, not for a executive Room, the carpet flooring to smelly and old.
Stayed 2 nights in Apr 2024

4/10 Poor

York

Receptionist was professional but not particularly happy with any requests.
Stayed 1 night in Apr 2024

10/10 Excellent

GELVIN, Mixco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024