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Hotel Biltmore Guatemala

3.5 star property
VIP Access

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Photo gallery for Hotel Biltmore Guatemala

Down duvets, in-room safe, desk, laptop workspace
Front of property
Snack bar
Spa
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪1 min walk‬
  • Plaza Fontabella Shopping Center
    ‪8 min walk‬
  • Avenida Las Américas
    ‪10 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Down duvets, in-room safe, desk, laptop workspace

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down duvets, in-room safe, desk, laptop workspace

King Deluxe, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | Down duvets, in-room safe, desk, laptop workspace

King Deluxe

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe Garden View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1237)
The price is CHF 120
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Wyndham Garden Guatemala City

About this property

Hotel Biltmore Guatemala

Hotel connected to the convention centre in Guatemala City with free parking
A business centre, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and ATM/banking services are on-site.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, laundry facilities and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the outdoor pool and health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1006 reviews
Rating 8 - Good. 242 out of 1006 reviews
Rating 6 - Okay. 52 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Stayed 1 night in Nov 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, quick and indoor access to Camino Real, excellent food and service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was great the hotel it self was good the only complaint I have is the shower it leak water I told them and I was move to another room but it leak not as bed as the first one but it did but overall it was ok
Stayed 26 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the lobby the bathrooms need to have access for wheelchair
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good options for Business trips
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul, Santa Maria

Travelled with partner
Liked: Cleanliness, amenities
Large room, very nice finishes and bathroom and even have a little gym. Good room service.
Stayed 1 night in Nov 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Staff & service
I booked this hotel and I accidentally booked the wrong date, I immediately called to rectify the mistake. They refused to accommodate the new date or give a refund. Poor customer service
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación calidad precio excelente. Muy limpio, personal amable.
Stayed 2 nights in Nov 2024

8/10 Good

Andre, Brookhaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hay que mejorar el gimnasio o permitir acceso al de westin, ni que sea por un costo extra.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is lovely, and the staff has been very kind and helpful despite my lack of Spanish knowledge. I appreciate them all very much. I felt very safe and comfortable here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice at a reasonable price. Clean, safe and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

LUIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Monica, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently remodeled, very modern and the staff is vert helpful and corteous.
Stayed 1 night in Nov 2024

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located by airport. Its sister hotel next door has a multitude of amenities and an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está remodelado y muy agradable
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado, después de remodelación excelente.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Loved the rooms, very modern and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Freddy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

8/10 Good

marco

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Good value x money way
Stayed 1 night in Oct 2024