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Hotel San Carlos

3.5 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel San Carlos

Outdoor pool
Lobby
Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Avenida La Reforma
    ‪1 min walk‬
  • U.S. Embassy in Guatemala
    ‪1 min walk‬
  • Embassy of Mexico in Guatemala
    ‪3 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, blackout curtains

Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker, electric kettle

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout curtains

Comfort Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Apartment, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, (1142)
The price is CHF 109
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Wyndham Garden Guatemala City

About this property

Hotel San Carlos

Hotel with free parking, steps from Avenida La Reforma
Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area.
Hotel San Carlos offers 25 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos. During your stay, you're just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurante San Carlos
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Avenida La Reforma and 3 minutes on foot from Embassy of Mexico in Guatemala
  • Airport shuttle service available for a fee
Hotel San Carlos offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel San Carlos. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Guatemala City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurante San Carlos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel San Carlos offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 372 reviews" "
Rating 8 - Good. 90 out of 372 reviews" "
Rating 6 - Okay. 25 out of 372 reviews" "
Rating 4 - Poor. 11 out of 372 reviews" "
Rating 2 - Terrible. 9 out of 372 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean, Panama

Business traveller
Liked: Cleanliness, staff & service
Was a good room
Stayed 4 nights in Sep 2024

10/10 Excellent

Oscar

Stayed 3 nights in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beutiful
The hotel was convenient. Definitely i will stay there on my next visit to Guatemala. The mattress was very comfortable. The area was very quiet. I wanted to add some pictures, but the system did not let me.
Stayed 1 night in Oct 2024

6/10 Okay

Bylin

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Roanne

Stayed 2 nights in Sep 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

nina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
Stayed 6 nights in Sep 2024

6/10 Okay

Irma, Clinton

Business traveller, Travelled with partner
Liked: Staff & service
Near to my business Noisy, at that time
Stayed 1 night in Aug 2024

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Muy excelente , todo , la habitación, el servicio la hubicacion excelente comida y precio aceptable
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Las facilidades están hermosas y el servicio es de calidad
Stayed 1 night in Aug 2024

8/10 Good

Hermogenes

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A Little disappointed
Personal del hotel no dejaron papel higienico en mi cuarto y tampoco shampoo .
Stayed 2 nights in Aug 2024

8/10 Good

Jose, Bridgeportct

Liked: Cleanliness, property conditions & facilities
Need better running equipment
Stayed 2 nights in May 2024

10/10 Excellent

Edilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Stayed 4 nights in Jul 2024

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto estaba muy grande y limpio todo estuvo muy bien. Nos encantó
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Travelled with family
Everything was great and the the staff very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like because everything is available , and there's tons of options that you can choose
Stayed 6 nights in Jun 2024

8/10 Good

Alverta

Stayed 1 night in Jun 2024

6/10 Okay

Olivia AK

Liked: Staff & service
Disliked: Amenities
Not a good representation of Gutemalan cuisine. Room had the minimum necessities and not well kept. Overall the facility needs updates from furniture to bedding, linens, lighting, sitting areas etc.
Stayed 6 nights in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star VIP service
Top notch hotel in every sense of the world, incredible staff give, very attentive, they made me feel like a VIP customer. Hot water, good fresh food. I can go on and on.... Thank you very much, trust me when I say, I will be back 👍❤️
Stayed 4 nights in Jun 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Jun 2024